Contributing Writer, Computerworld |
The COVID-19 pandemic did not just disrupt physical meetings and physical office spaces; workflows that relied on in-person interaction, such as signing documents and contracts, were also highly impacted. Electronic signature (e-signature) software has surged in popularity over the past two years as enterprises looked to modify their signature workflows to support a remote workforce, said Holly Muscolino, group vice president for content strategies and future of work at IDC.
With many companies returning to an in-person office environment or adopting a hybrid workforce approach, where employees work some days in the office and some at home, e-signature vendors are working to convince businesses that they are still relevant. Although the market has slowed down, Muscolino said, “it’s still showing healthy growth, because there are still companies who have not adopted this technology. There is still significant room for adoption.”
E-signature software can help businesses digitize processes that require signatures, such as sales contracts, purchase orders, and legal documents. And companies that have adopted the software for sales-based document signing can expand the process to other departments, such as human resources teams, procurement and supply chain operations, and financial services groups.
E-signature tools are often seen as a complement to other product categories, including contract lifecycle management, digital transaction management, authentication software, content management, and even content sharing and collaboration from vendors like Box and Dropbox. Companies that purchased e-signature software as a point solution over the past few years should look at integrating or expanding their use of digital signature tools to support a hybrid workforce.
“Those folks who adopted e-signature [tools] quickly during the pandemic now need to start integrating [the software] with both upstream and downstream processes to leverage automation, and not just use it to get something signed digitally,” Muscolino said.
At its basic level, an e-signature is any type of electronic authentication method that accepts an agreement or contract. The system needs to verify the signer’s identity, which can range from a corporate ID to a verified email account. E-signature apps can also utilize multifactor authentication methods in order to create an audit trail.
A digital signature is a specific type of e-signature that complies with legal regulations for authentication — typically enhanced with additional security features such as a certificate-based digital ID. This adds a level of encryption to the identity verification method. Digital signatures are validated through a trust service provider, usually through certificate authorities. Use cases for digital signatures include high-risk processes, such as loan approvals, HR manager processes, and doctor signatures.
Additional types of electronic signatures found in Europe include Standard Electronic Signatures (SES), Advanced Electronic Signatures (AES), and Qualified Electronic Signatures (QES), which include varying degrees of authentication requirements.
When looking at e-signature software vendors, several common features emerge, including:
Many vendors also integrate their e-signature software with other business systems, such as Salesforce, Box, Dropbox, Google Drive, and other customer relationship management or document management tools.
Most of these vendors offer cloud-based, software-as-a-service pricing, but companies can also deploy many of these products via private cloud options.
For remote workers, the software can make the sending and receiving of contracts and other signature-based documents more efficient. Instead of requiring remote workers to have a scanner or printer available, e-signature software can be used to process these documents. The software can usually leverage existing templates to send documents virtually, and workers receive notifications when documents are signed and returned.
Customers can achieve a better experience — signers can virtually receive, review, and sign documents, and integration with CRM software allows for notification when agreements have been received, reviewed, and signed.
Systems with audit trails allow the tracking and movement of documents, detecting any changes or edits made to agreements. The technology can track who signed, when it was signed, where it was signed, and who the document was shared with. This can also be key for meeting compliance regulations.
The software also aims to help companies save money by eliminating a physical paper trail for contracts, reducing the use of printing and physical file storage needs. Administrative and office expenses such as paper, printers, fax machines, pens, and ink/toner can be reduced through the adoption of e-signature software.
Presented in alphabetical order below are quick descriptions and links to some of the more popular options for e-signature software tools, based on our research of the market, features that most companies would likely need, and discussions with analysts in the space. Your individual feature needs may vary, so head to the vendors’ websites to learn more details about each tool.
In addition, hundreds of other software options exist, so if these products don’t have the requirements you’re looking for (for example, if you need a specific digital notary tool), check out software search engine sites such as G2.
With its background in document creation via the portable document format (PDF), Adobe supports the ability to collect signatures with its Acrobat Sign offering. The software allows companies to access Acrobat PDF documents and sign them from anywhere, on mobile devices or via desktops. Recipients can sign documents without needing a special download or account creation, and users can scan and upload PDFs using the free Adobe Scan mobile app.
Documents can be tracked and managed from Acrobat, Microsoft Word, and other applications, with real-time visibility for each document awaiting a signature. Notifications can be received when documents have been signed, and companies can create and manage reusable templates for frequently used forms.
Additional features include the ability to send documents to multiple users, real-time tracking, and integrations with HR platforms (Workday, ServiceNow, SAP SuccessFactors), CRM (Salesforce, Zoho CRM, Microsoft Dynamics) and others (Notarize, Box, Veeva). Custom branding options for adding logos and other messaging are also available. (See Acrobat Sign security and compliance information.)
Individual pricing plans begin at $13 per month (Windows only), or $15 per month for Windows and Mac users, with an annual plan. For teams, pricing starts at $15 per user per month (Windows only), or $17 per user per month for Windows and macOS support. Enterprise pricing options are also available for larger teams that include pre-built integrations, APIs, and single-sign-on support.
The de facto leader in this space, DocuSign supports features such as electronic signature, electronic notarization, and contract lifecycle management workflows. The software also includes the ability to incorporate payments from within a contract, as well as capture consent with a single click. The company incorporates its software as part of the DocuSign Agreement Cloud, which extends the benefits to other stages of the process, such as preparing or managing agreements post-signature.
Use cases for DocuSign within an enterprise include sales, customer support, facilities, finance, human resources, IT/operations, legal, marketing, procurement, and product management, among others. Partner integration and application support include more than 350 systems, including those from Microsoft, Salesforce, Oracle, Apple, and others.
Additional features include mobile app support, custom field creation, reusable templates, multiple-user routing, and security requirements such as privacy and data residency rules and audit trails. (See DocuSign eSignature security and compliance information.)
The company offers a 30-day free trial, with pricing that ranges from $10 per month for a personal plan up to $40 per user per month for the Business Pro offering. Enterprise plans are offered via a sales call. Customers who only want legally binding electronic signatures with no additional features can use the DocuSign Free Edition.
Eversign lets you create legally valid and compliant e-signatures, whether drawn, typed, uploaded, or system-generated. Documents can be securely stored via Eversign, with auto-expiration options available. Users can upload existing PDFs and prepare them for signature through a document editor, and audit trails can keep track of the document signing process. An in-person signing feature lets physical customers, employees, and partners sign documents such as nondisclosure agreements or waivers directly from a PC or mobile device.
Additional features include templates, multi-business management, contact management, app integrations, and API support. (See Eversign security and compliance info.)
The free Eversign Lite option allows users to create five documents per month, with 2 SMS credits and 3 API documents. Pricing options start at $10 per month for the basic plan, with a Professional plan ($40 per user per month) and Professional Plus plan ($80 per user per month) available.
HelloSign was acquired by Dropbox in early 2019, and is now the default e-signature option for Dropbox users. The company offers e-signature, API integration, intelligent mobile forms (HelloWorks), and online faxing (HelloFax) within its product suite. Features of the e-signature system include unlimited signature requests, templates, a mobile application, audit trails, email access for customer support, and multiple language offerings (22 languages supported).
Signatures can be typed, drawn, or uploaded, and responses can be tracked with email notifications that can be automatically sent as reminders for unsigned documents. Signer fields in documents can be enhanced through drag-and-drop signature blocks, checkboxes, and date fields. Integrations include leading CRM, storage/collaboration, and productivity apps, with additional connections via Zapier. Security features include two-factor authentication, 256-bit AES and TLS encryption, data validation, and tamper-proofing. (See HelloSign security and compliance information.)
Pricing options start at $15 per month (based on an annual plan) for a basic individual tier, with business options starting at $25 per user per month. Enterprise options for five or more users are available through the company’s sales channel. A free trial is also available.
PandaDoc is an all-in-one tool that lets users create, collaborate on, and electronically sign documents as part of a document workflow system. Document creation tools include templates such as proposals, request for quotes, forms, and contracts, through a built-in editor. The system supports integrations with major CRM and productivity suites, and also includes a library of pre-approved contracts and clauses for legal documents.
Workflow features include collaborating with different roles within a company or externally through permissions, along with commenting, response, and approvals. E-signature features include the use of signing on a mobile app or desktop, with 256-bit encryption and HIPAA-compliant and SOC 2 Type II certification. Audit trails give users proof of who opened, viewed and signed documents, and when they signed. (See PandaDoc security and compliance information.)
The company offers a free 14-day trial, with pricing that begins at $19 per user per month (with annual agreement), with $49 per user per month for the Business tier. Enterprise options are available through the PandaDoc sales team. A free eSign plan is also available for customers who just want documents to be signed with legally binding electronic signatures, without any additional features.
As part of its parent company’s airSlate Business Cloud, signNow includes e-signature workflows that let customers sign and send documents for signing, generating agreements, negotiating contracts, accepting payments, and automating business processes.
The e-signature software lets users configure and deploy legally binding e-signatures for documents, contracts, and web forms. The process can be automated through more than 100 no-code bots, roles can be assigned to different employees, and notifications can be added. SignNow integrates with a number of CRMs, cloud storage services, and productivity apps.
The system also offers mobile-first web forms, robotic process automation, contract negotiation and management, workflow automation, PDF editing, and payment acceptance. (See signNow security and compliance information.)
With an annual subscription, pricing starts at $8 per user per month for the basic business plan. Premium plans start at $15 per user per month, and enterprise plans are available for $30 per user per month. With a five-user minimum, access to the airSlate Business cloud costs $50 per user per month.
Keith Shaw is a freelance digital journalist who has written about the IT world for more than 20 years.
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By: Saumya Srivastava on June 8, 2022
As a construction project manager, you need to juggle between brainwork and legwork to transform blueprints into real structures. Your everyday tasks likely include coordinating with contractors, sourcing building material, and managing task alignment. However, all that manual multitasking can result in improper project planning, which can lead to supply chain hang-ups or project costs overrun.
If you can relate to such challenges of being a construction project manager, having construction management software can be the solution. The software can help you streamline your construction project workflow—from designing blueprints to building the physical structure. You can also use construction management software to track job progress, monitor costs, and schedule and align tasks with team members. Having a software solution can bring clarity in communication and reduce errors, thereby helping you deliver quality construction projects.
In this article, we discuss the top 10 Software Advice-featured construction management software tools (listed alphabetically) to identify the best-rated solutions. (Refer to the methodology section for more details.)

4.5/5 (Read user reviews)
View Product Details
Notable features: Roof planning, Project scheduling, Client management, Inventory tracking
AccuLynx is a cloud-based construction management and roofing software that assists in setting timelines for your construction projects. The tool allows you to accurately estimate the costs of labor and materials. Additionally, the aerial measurement capabilities using drone technology helps accurately determine the roof size.
Using AccuLynx, you can automate your daily administrative tasks to help you stay updated on the project progress. The tool’s cloud-based system allows you to track team assignments, know the locations of the equipment, and track materials availability anytime and from anywhere.
The customer relationship management (CRM) feature allows construction project managers to organize customer contacts, track interactions, and improve lead generation for prospects.
AccuLynx offers email, phone, and chat support. The tool has a mobile app for both iOS and Android devices.

Project dashboard in AccuLynx (Source)
4.6/5 (Read user reviews)
View Product Details
Notable features: Document management, Task scheduling, Progress reports
Buildxact is a construction management software that allows you to create and assign tasks to your team members, general contractors, and suppliers. You can also attach task-related documents and set automatic reminders to ensure on-time completion.
With Buildxact’s drag and drop feature, you can easily allocate tasks to different team members, set dependencies and critical paths, as well as color-code the task status. The tool also offers access to daily/weekly/monthly project dashboards for you to stay updated on the project activity.
You can use Buildxact’s centralized storage to organize and manage all project-related documents such as photos, blueprints, and plans. The feature also allows you to track and document progress with photos at each stage of the project.
Buildxact offers email, phone, and chat support. It also allows third-party application integration for your project management experience.

Customized pitches for clients in Buildxact (Source)
4.5/5 (Read user reviews)
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Notable features: Task management, Daily log, Change orders, Gantt chart scheduling
BuildBook is a construction management solution that allows home builders and contractors to streamline projects, collaborate with team members, set work schedules, and modify workflows. It features a unified dashboard to help with all your project management needs.
Using BuildBook, you can track tasks using punch lists and access proposals, contracts, and change orders and budgets. In addition, it provides a Gantt chart and other construction estimation templates with a drag and drop feature to customize plans by directly moving the elements.
The tool offers storage space to organize and manage project related documents, photos, and videos. You can also directly add these documents to your emails and client pitches.
BuildBook offers mobile applications for Android and iOS devices. The mobile apps allow you to assign tasks, communicate with your general contractor, both off-site and on-site project team members, and update work schedules anytime and anywhere.

Photo directory in BuildBook (Source)
4.5/5 (Read user reviews)
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Notable features: Real-time alerts, Task management, Project tracking, Forecasting, Gantt chart
Bridgit Bench is a construction management solution that offers a centralized hub of tools and features to manage your construction projects. It takes care of all your project needs, from brainstorming and designing to the beginning of construction.
You can use Bridgit Bench software’s Gantt and list views to manage all the project roles and allocations. In addition, it allows access to detailed project reports for you to analyze the resource utilization and project demand. You can also use the software to get real-time visibility and alerts on the status of the project with its forecasting feature.
Bridgit Bench allows you to integrate with third-party project management applications such as customer relationship management (CRM) and workforce management. The integration feature facilitates a single dashboard for all your project management needs.
Bridgit Bench offers email, phone, and chat support. The tool has a mobile app for both iOS and Android devices.

Gantt chart in Bridgit Bench (Source)
4.6/5 (Read user reviews)
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Notable features: Plan viewing, Instant messaging, File sharing, Application integration
Fieldwire construction project management software facilitates a cloud-based jobsite coordination platform. It provides instant access to all the project-related documents, real-time activity monitoring, and work schedules. In addition, the platform allows you to track issues and respond to queries received from the on-site workforce in real time.
Using Fieldwire construction software, you can document issues in the project workflow with pictures and comments. It allows you to streamline processes, such as punch and inspections, and build custom construction forms.
You can integrate Fieldwire with third-party document management solutions to ensure all team members have access to updated project-related documents.
Fieldwire offers email, phone, and chat support. The tool has a mobile app for both iOS and Android devices.

Real-time alert in Fieldwire (Source)
4.2/5 (Read user reviews)
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Notable features: Document management, Field logs, Time management
FOUNDATION is a construction management software that helps you store and manage multiple project documents at a centralized location. In addition, the tool allows tracking document status and due dates, and scheduling alerts to avoid missing project deadlines.
With the FOUNDATION construction project management tool, both back office and on-site teams can update job progress, view project accounting, customize job reporting, and store site documentation.
The tool’s cloud-based system allows you to directly attach project documents to emails, as well as view correspondence logs to ensure the project team remains updated on the project progress.
FOUNDATION offers email, phone, and chat support. The tool has a mobile app for both iOS and Android devices.

Job list in FOUNDATION (Source)
4.6/5 (Read user reviews)
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Notable features: Job scheduling, Workforce dispatching, Communication & Collaboration
LaborChart is a construction management software that helps align projects to different team members and track their daily activity. The tool enables you to communicate with the team members, create job schedules, and generate customized progress reports.
With LaborChart’s visualization tool, you get a visual representation of your project progress. You can use such insights to make better workforce decisions and ensure on-time project completion.
The software facilitates integration with third-party applications, such as customer relationship management (CRM) softwar, so you can manage both projects and clients from a single dashboard. It offers a custom-built integration platform for you to control all the third-party integrations from a centralized location.
LaborChart offers email, phone, and chat support. The tool has a mobile app for both iOS and Android devices.

Job scheduling in LaborChart (Source)
4.3/5 (Read user reviews)
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Notable features: Contract scheduling, Purchase orders, Change orders, Submittals
Paskr is a cloud-based construction project management software that can be used by construction professionals to bid and track multiple projects. It offers a single dashboard to manage both back office and field operations.
Using Paskr, you can create job plans, assign tasks to team members, and track the status of each task. The tool facilitates a plan room with version control features, allowing you to collaborate with the team and update or modify documents in real time.
Paskr’s document management feature helps you to store and manage project-related documents. Its cloud-based system allows all the team members to access the documents anytime and anywhere.
Paskr offers email, phone, and chat support. The tool has a mobile app for both iOS and Android devices.

Project dashboard in Paskr (Source)
4.6/5 (Read user reviews)
View Product Details
Notable features: Project schedules, Subcontractor work orders, Job progress and reports
Premier software, also known as Jonas construction software, is a cloud-based solution for contractors, home builders, and land developers. The tool helps streamline everyday construction project management tasks such as job costing and estimation, purchase orders, inventory management, and progress monitoring.
The software features a fully customizable user dashboard with capabilities to download project reports and view detailed project information. You can also use this construction software to track essential documents such as transmittals, submittals, and punch lists.
Using this construction project management tool, both contractors and on-site teams can view and manage their daily job log, including work hours, task approvals, and expense management. The tool also offers a centralized document management feature for you to securely store and share project-related information with the team members working at different locations.
Premier offers email, phone, and chat support. The tool has a mobile app for both iOS and Android devices.

Project dashboard in Premier (Source)
4.6/5 (Read user reviews)
View Product Details
Notable features: Document control, Progress and performance reports, Customizable job forms
ProjectTeam.com is a cloud-based construction management software that allows you to manage project scope, schedule, and cost. You can collaborate on your project with other team members by using construction forms such as contracts, drawings, and change orders. In addition, you can also build custom construction forms by adding parameters that match your project requirements.
ProjectTeam.com’s information tracking feature allows you to populate project reports including issues and progress. You can filter, sort, or group the available reports for better visibility and accessibility.
You can integrate this construction management software with critical business applications such as invoicing and customer relationship management (CRM).
ProjectTeam.com offers email, phone, and chat support.

RFI forms in ProjectTeam.com (Source)
The construction management software tools mentioned above can get you started on your software search. However, to find the best construction project management tools for your construction company, we recommend following these steps.
Here are some questions to ask software providers to find the best construction management software:
An ideal construction project management software should allow you to change or update existing project workflows based on performance, personnel availability, and deadlines. This way, you get total control over your construction projects.
The chosen software should allow you to import external data such as documents and photos from your computer, mobile, or other storage devices. This flexibility does not restrict you to creating new documents every time you add or update your project details. You can easily upload pre-created documents and start working on the project.
The chosen construction software should allow you to track and manage your inventory of building materials and equipment. The feature ensures you can fully utilize your resources while also avoiding delays due to the unavailability of building resources.

How did we select products? Your reviews.
At Software Advice, we consider and verify all our user reviews to recommend the most efficient tools for your business.
Our software recommendations reflect the views and experiences given by your peers. These recommendations are never bought or sold, nor based on the opinion of a single individual.
To be included in this list, products must:
The 10 products with the highest customer satisfaction and usability scores are featured in this article.
Disclaimer: We conducted this analysis based on reviews and ratings data as of May 18, 2022. In order to present the most up-to-date information, the product cards show real-time ratings. Please note that this means the ratings value in the product card may not reflect the ratings value at the time of analysis.
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Software documentation tools give DevOps teams an organized, clear approach to company documentation. Recording business processes—particularly software installation, development, and updates—are critical for enterprises as they keep remote team members informed and reduce process silos. In enterprise environments where teams can’t keep up with the volumes of procedures to follow, digital documentation offers organization and structure. Documentation tools provide a repository of internal articles for employee reference, with the option to create customer-facing documentation as well.
Also read: 7 Things to Know about Low-Code Development 
Table of Contents
Software documentation tools are applications that provide content creation, collaboration, and organization capabilities for software developers to maintain software and write programs. Documentation includes lists of instructions with helpful tools, such as videos and links, so developers can quickly access and update processes. Many documentation tools aren’t just for developers, either: technical writers and other employees within an organization also use them to document company processes that don’t involve software development or engineering. 
The main benefits of documentation tools are: 
Apiary is a documentation tool designed specifically for software developers and API creation. It’s not only for documenting data but also for designing and testing APIs. Customers can make a server mock for API design available for their team members or clients, so they can try out the API. They also have access to an open-source blueprint with server mocks, validations, and code samples through an integration with API Blueprint. 
Users can link Apiary to their chosen GitHub repository, which then updates commits when users update their Apiary documentation. 
The Apiary CLI Gem tool provides command line capabilities like automating workflows, validating blueprints, or previewing a document. Developers can send API calls through a debugging proxy that reveals detailed data to help them fix problematic calls. 
Key differentiators: 
Also read: Best API Management Software & Tools 
Bit is a documentation tool for teams that need to segment and organize their documents and collaborate with both employees and external users. For organizations that need to regularly share documents with third parties, Bit provides features like guest access and permissions. Employees, clients, business partners, and contractors can be added as collaborators within the software. 
Users have access to a sizable template gallery. The template options for formatting text, designing a theme, and adding content like tables are reminiscent of WordPress’s interface. 
The document design interface also transforms inserted links into embedded visuals. Bit has document tracking features that reveal user behavior, like scroll distance. It also allows businesses to insert custom lead capture forms into their documents. 
Key differentiators:
Also read: Best Document Management Systems & Software
ClickHelp is a documentation tool designed for technical writers to create guides, user manuals, and knowledge bases. ClickHelp allows writers to collaborate with other business departments to do so. Content creators have the option to migrate existing content from Word, Open Office, HTML, and CHM file extensions into the documentation tool. 
ClickHelp offers six user interface templates for designing a reader interface. Customers also receive a custom domain name and have the ability to customize colors and backgrounds for their documentation. 
ClickHelp offers features such as video support and feedback forums. Users have access to a Live Chat integration, so their clients can speak with a chatbot or a live agent. 
ClickHelp has hosting facilities in multiple geographic locations and regularly makes encrypted backups of user data. This decreases the likelihood of data loss from natural disaster and provides enterprises with recent data if they lose documentation.
Key differentiators: 
Also read: Best Chatbot Platforms & Software
Confluence is a documentation tool offered by Atlassian. It includes project management features like team notifications and spaces, which organize documents, team members, and projects. Confluence’s labels and page hierarchy make document organization easier, allowing technical writers and software developers to design professional-looking content. 
Confluence also integrates with Jira Service Management, a help desk tool also offered by Atlassian, allowing customers to create a knowledge base for their IT service desk. This allows company employees to have access to documentation when they come to the service desk with technical difficulties in case something can be solved through documented instructions. Confluence Cloud Premium for larger organizations provides analytics such as page and site reports, and it allows editors and admins to set aside outdated pages with Bulk Archive.  
Atlassian also offers a free version of Confluence, which is available for up to 10 users. Confluence is one of the only products on this list that allows companies to have this many free users. The free plan also includes 2 GB of storage. 
Key Differentiators:
Document360 is a documentation tool particularly for content creators such as writers and editors to design internal business and software documentation. Document360 offers Knowledge Base Assistant, an automated customer assistance tool that can be added to your website. It provides article suggestions based on the user’s current URL parameters. For users who want more advanced branding options, Document360 offers Custom CSS and JavaScript. 
The Knowledge Base Portal is Document360’s content management tool. Content creators have the option to create up to six categories and subcategories to group related topics. They can also choose between the Markdown editor and the WYSIWYG editor, depending on which they prefer.
Users are also able to schedule automatic backups of their documentation progress. If they unexpectedly have to leave a document unfinished, the most recent backup of the content will be saved. 
Document360 offers integrations with tools like HTML and Hotjar and Marketplace Extensions for Zendesk, Slack, and other helpdesk and communication tools. 
Key Differentiators: 
ProProfs Knowledge Base offers software documentation, knowledge base and help center design, and instruction manual creation. The documentation tool includes SEO features like embedded tables of contents and crosslinking for businesses that want to make their documents searchable on the internet. 
The documentation authoring tool supports video and audio clips, and finished documents are compatible with mobile views. Including media content and making content mobile-friendly gives users more ways to understand and view documentation, especially while on the go. ProProfs also makes advanced content creation features available: users can add tooltips, lightboxes, and popups to give additional context to technical terminology or concepts.
ProProfs gives organizations access controls, including the option to monitor access and restrict users’ edit capabilities depending on what section of the document they’re editing. The documentation authoring tool also includes editor tracking and version history control, revealing exactly what edits users made so businesses can track who changed every piece of content. 
ProProfs also has templates for specific departments, like HR and IT: these templates specifically cater to teams’ needs. For example, the HR template includes an employment policies section.
Key Differentiators: 
Also read: Access Control Security Best Practices
Tettra is a knowledge base, knowledge management, and business wiki solution for businesses of all sizes. It’s a good choice for small businesses because it offers a limited free plan and supports internal wikis for multiple collaboration tools. 
Tettra allows businesses to maintain a long-term verification schedule for knowledge articles, so they remain up to date over time. Page requests also have three different user permission levels, allowing users to request the specific type of access they’re permitted to receive. 
Organizations use Tettra to create wikis for Slack, Google Workspace, and Microsoft Teams. Users are able to design internal knowledge management systems for their company, which suggest document cleanup features and permit employees to request new pages or updates. 
Tettra is designed to work with Slack, including slash commands within Slack that allow users to search Tettra content within the communication tool. Tettra also offers an internal Q&A solution, which allows users to answer employee questions with a Tettra documentation page. 
Tettra offers small startups a free plan for up to ten users, with limited features such as a Google Workspace integration, live chat support, and new page and page update requests. 
Key Differentiators:
Also read: Best Project Management Software
Software documentation tools typically include a standard set of important features for designing documents. 
Templates allow content creators to quickly design documents without needing to code it by themselves. Documentation tools often offer different template styles so that teams have better customization options, too. 
The ability to leave notes, tag teammates, or manage version history makes working with others on documents easier. Users can more quickly notify other collaborators within a document and leave information for them when they return to an ongoing project. 
For software developers, an integration with a tool like GitHub is particularly useful: it’s a collaborative repository of code that supports change tracking and open source projects. Integrations with tools like Slack and Teams allow teams to complete documentation work within their everyday communication software.
For enterprises, documentation tools provide a repository for detailed instructions for technical procedures and make the distribution of employee information simpler. 
Process documents help reduce silos between departments. If every employee has access to process documents, everyone will know the same set of directions. 
Documentation helps developers and engineers navigate advanced dev tasks, including software installation and design. It’s useful for other teams, such as an editorial department that needs detailed instructions for publication processes. 
A repository of content that clearly explains company processes, with videos and helpful popups, allows new team members to learn business processes and expectations and refer to the documents whenever they need a reminder. 
Enterprises often need external articles, too. They help businesses: 
Failing to update documentation can mean a significant waste of employees’ time, as they’re forced to hunt down information on their own. This is a widespread problem, too, according to tech journalist Jack Wallen: even major companies like Kubernetes don’t always keep their documentation up to date. 
Although software development has generally outpaced documentation, keeping clear, updated records of applications and processes is still a critical task for organizations that want to give employees the instructions they need to perform their job. 
Read next: Why Low-Code/No-Code is Revolutionizing App Development
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Major players in the enterprise collaboration market are IBM, Google, Cisco Systems, Microsoft, Adobe Inc, Facebook, Salesforce, Vmware, Jive Software, Slack, Mitel, SAP, Zoho, Kaltura, Bynder, GlobalLogic, Whaller, Chanty, Axero, and Jalios.
New York, Sept. 12, 2022 (GLOBE NEWSWIRE) — Reportlinker.com announces the release of the report “Enterprise Collaboration Global Market Report 2022” – https://www.reportlinker.com/p06319236/?utm_source=GNW

The global enterprise collaboration market is expected to grow from $41.66 billion in 2021 to $46.91 billion in 2022 at a compound annual growth rate (CAGR) of 12.60%. The market is expected to reach $73.52 billion in 2026 at a CAGR of 11.89%.

The enterprise collaboration market consists of sales of enterprise collaboration by entities (organizations, sole traders, and partnerships) that refers to internal and external information system tools that collect, share and store information between users. It includes using a collaboration stage, communication instruments, company intranet, file sharing tools, cloud storage, video-conferencing, and whiteboards to interact and communicate across and beyond the work environment.

The main types of enterprise collaboration include internal and external enterprise collaboration solutions.Internal enterprise collaboration refers to the digital workspace to share knowledge and expertise internally across the organization.

They are deployed in small and medium enterprise on-premise or through a cloud platform. Both enterprise collaboration solutions and services are used in information technology (IT) & telecommunication, government, energy & utilities, banking, financial services & insurance (BFSI), manufacturing, retail & consumer goods, healthcare, and travel & hospitality industries.

North America was the largest region in the enterprise collaboration market in 2021.Asia-Pacific is expected to be the fastest-growing region in the forecast period.

The regions covered in the enterprise collaboration market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The enterprise collaboration market research report is one of a series of new reports that provides enterprise collaboration market statistics, including enterprise collaboration industry global market size, regional shares, competitors with a enterprise collaboration market share, detailed enterprise collaboration market segments, market trends and opportunities, and any further data you may need to thrive in the enterprise collaboration industry. This enterprise collaboration market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The increased collaboration and communication across multiple geographies is expected to propel enterprise collaboration.Large organizations’ success is frequently dependent on their employees’ ability to collaborate across time and distance.

Greater collaboration boosts productivity, improves innovation, and shortens the cycle time.Numerous IT tools facilitate enterprise collaboration, such as file sharing, instant messaging, cloud storage, whiteboard, and other IT tools.

These tools frequently have overlapping functionality and differing standards on a company’s IT organization and infrastructure.For instance, during covid-19, there was an increase in the use of collaborative software as companies adopted the hybrid and work-from-home working styles.

According to a survey conducted by Gartner, a US-based Management consulting company revealed that, In August 2021, workers’ use of collaboration tools has increased by 44% since 2019. Therefore, the increased collaboration across multiple geographies is expected to boost demand for enterprise collaboration tools during the forecast period.

Technological advancement is a key trend gaining popularity in the enterprise collaboration market.The growing demand for AI and the increasing integration of enterprise collaboration solutions with cloud and mobile technologies to streamline business operations is projected to open up possibilities for the enterprise collaboration market to expand.

For instance, In May 2020, IBM Technologies, a US-based technology company, introduced IBM Watson AIOps, which uses artificial intelligence to run enterprise applications reliably and streamlines the detection, diagnosis, and response to IT inconsistencies in real-time. The chief information officers (CIOs) can use IBM Watson AIOps to automate various aspects of IT development, infrastructure, and operations.

In November 2020, Adobe Inc, a US-based provider of software solutions, acquired Workfront for $1.5 Billion. With this acquisition, Adobe Experience Cloud and Workfront focused on developing tools to improve marketing teams’ efficiency, collaboration, and efficiency, which are currently constrained due to decentralized and soiled work management solutions. Workfront is a US-based software company that creates web-based work management and project management software that features enterprise work management, issue tracking, document management, time tracking, and portfolio management.

The countries covered in the enterprise collaboration market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, and USA.
Read the full report: https://www.reportlinker.com/p06319236/?utm_source=GNW

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The months follow one another and look alike for the manufacturers of semiconductors. For months, fears of a hard landing in the economy due to aggressive interest rate hikes by the Federal Reserve to fight inflation at its highest in 40 years have been a headache since the beginning of the year for Nvidia , Advanced Micro Devices , Intel , Micron and Qualcomm . Nvidia shares have lost more than 13% since the end of August, while AMD shares, which had rebounded well after the release of the second quarter earnings, have fallen by 9.2% since the end of August.
(Bloomberg) — Another wrinkle in a chaotic stock market where everything from the frenetic activity of quant traders to an ever-hawkish Federal Reserve is making investing harder than usual: A looming $3.2 trillion options expiry played a notable role in the Tuesday selloff.Most Read from BloombergTerra Co-Founder Do Kwon Faces Arrest Warrant in South KoreaStocks Rise as Dip Buyers Win Tug of War Over Fed: Markets WrapUS Inflation Tops Forecasts, Cementing Odds of Big Fed HikeNY Judge Who Doesn
Palo Alto Networks (NASDAQ: PANW) just couldn't connect with investors on Wednesday. The company's shares sank on a day when many tech industry peers recovered from the market meltdown on Tuesday; ultimately Palo Alto closed down by 0.5%. The responsible party was Wolfe Research's Strecker Backe, who took a large sword to his price target on Palo Alto stock.
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Shares of Medical Properties Trust (NYSE: MPW) have been under a lot of pressure this year. The real estate investment trust's (REIT) stock has lost a third of its value due in part to rising interest rates. While the market has concerns about the REIT's ability to continue growing its portfolio and dividend, it recently took a big step to address those worries.
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Hackers tied to the Iranian government have been targeting individuals specializing in Middle Eastern affairs, nuclear security, and genome research as part of a new social engineering campaign designed to hunt for sensitive information.
Enterprise security firm Proofpoint attributed the targeted attacks to a threat actor named TA453, which broadly overlaps with cyber activities monitored under the monikers APT42, Charming Kitten, and Phosphorus.
It all starts with a phishing email impersonating legitimate individuals at Western foreign policy research organizations that’s ultimately designed to gather intelligence on behalf of Iran’s Islamic Revolutionary Guard Corps (IRGC).
The sock puppet accounts include people from Pew Research Center, the Foreign Policy Research Institute (FRPI), the U.K.’s Chatham House, and the scientific journal Nature. The technique is said to have been deployed in mid-June 2022.
However, what differentiates this from other phishing attacks is the use of a tactic Proofpoint calls Multi-Persona Impersonation (MPI), wherein the threat actor employs not one but several actor-controlled personas in the same email conversation to bolster the chances of success.
The idea is to “leverage the psychology principle of social proof” and increase the authenticity of the threat actor’s correspondence so as to make the target buy into the scheme, a tactic that demonstrates the adversary’s continued ability to step up its game.
“This is an intriguing technique because it requires more resources to be used per target – potentially burning more personas – and a coordinated approach among the various personalities in use by TA453,” Sherrod DeGrippo, vice president of threat research and detection at Proofpoint, said in a statement.
Once the initial email elicits a response from the target, the persona then sends a follow-up message containing a malicious OneDrive link that downloads a Microsoft Office document, one of which purportedly alludes to a clash between Russia and the U.S.
This document subsequently uses a technique called remote template injection to download Korg, a template consisting of three macros that are capable of gathering usernames, a list of running processes, and the victims’ public IP addresses.
Besides the exfiltration of the beaconing information, no other post-exploitation actions have been observed. The “abnormal” lack of code execution and command-and-control behavior has led to an assessment that the compromised users may be subjected to further attacks based on the installed software.
This is not the first time the threat actor has undertaken impersonation campaigns. In July 2021, Proofpoint revealed a phishing operation dubbed SpoofedScholars that targeted individuals focused on Middle East affairs in the U.S. and the U.K. under the guise of scholars with the University of London’s School of Oriental and African Studies (SOAS).
Then in July 2022, the cybersecurity company uncovered attempts on the part of TA453 to masquerade as journalists to lure academics and policy experts into clicking on malicious links that redirect the targets to credential harvesting domains.
The latest disclosure comes amid a flurry of Iranian-linked cyber activity. Last week, Microsoft took the wraps off a string of ransomware attacks mounted by a Phosphorus subgroup dubbed DEV-0270 using living-off-the-land binaries such as BitLocker.
Additionally, cybersecurity firm Mandiant, which is now officially part of Google Cloud, detailed the activities of an Iranian espionage actor codenamed APT42 that has been linked to over 30 operations since 2015.
To top it all, the Treasury Department announced sanctions against Iran’s Ministry of Intelligence and Security (MOIS) and its Minister of Intelligence, Esmaeil Khatib, in response to “cyber-enabled activities against the United States and its allies.”
Albania, which has severed diplomatic relations with Iran after blaming it for a series of cyber offensives since July, pointed fingers at the “same aggressors” over the weekend for conducting another attack on a government system used to track border crossings.
“State-aligned threat actors are some of the best at crafting well thought-out social engineering campaigns to reach their intended victims,” DeGrippo said.
“Researchers involved in international security, particularly those specializing in Middle Eastern studies or nuclear security, should maintain a heightened sense of awareness when receiving unsolicited emails.”
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While every employee brings their own special talents and perspectives to their job roles, things can get disorganized when everyone is taking a different approach to completing your company’s core business processes. In order to produce more consistent results and streamline your internal operations, it can be beneficial to create standard operating procedures for everyone to follow.
Implementing and documenting standard operating procedures (SOPs) is a great way to make sure that all staff members are completing their tasks in the correct manner. SOPs are an excellent tool for small business owners looking to take their business process management to the next level. However, writing them can be an intimidating task. To help you visualize what an SOP should look like and include, we’ve created five simple SOP examples.
A standard operating procedure (SOP) is a detailed document with step-by-step instructions on how to properly complete a task. The purpose of an SOP document is to ensure that all workflows are completed in a consistent manner to improve efficiency, safety, compliance, profitability, and product or service quality. SOPs help save time and make sure that tasks are completed in a uniform manner.
You can create SOPs for a wide range of business processes. More complex processes can even be broken up into multiple SOPs to detail different tasks within a larger process. The goal is to make your documentation thorough enough that any employee that follows it will end up completing the task in the same manner with a consistent end result. However, you also want them to be concise enough that they aren’t too overwhelming to follow — so don’t be afraid to break them up into smaller tasks and procedures.
SOP formats can vary. An SOP document can be a simple set of work instructions or a more intricate document with hierarchical flowcharts. If the work that your employees do is highly technical or involves special safety or compliance concerns, you may need to craft more in-depth SOPs in order to properly convey the appropriate procedures.
The key is to provide a clear explanation of the intended use of the SOP, what stakeholders are involved in the business process being documented, and a thorough yet easy-to-follow set of directions for completing each specific task. If you make heavy use of acronyms or industry jargon it can also help to define some of the key terms used in each process.
Take a look at the following examples to see what a basic SOP should look like. You can use these as a template for your own SOPs or create your own SOP template.
The purpose of this standard operating procedure is to define the new employee onboarding process and the responsibilities of the HR staff and department leads in orienting new hires to the organization.
This Standard Operating Procedure details all of the steps that must be taken to onboard all new hires to the company.
It’s the responsibility of the HR Manager to ensure that all onboarding paperwork is complete in accordance with all federal, state, and local laws and that new hire orientation is conducted. It is the responsibility of each department lead to provide department-specific training and onboarding to new employees. The HR department will own this SOP and update it as needed.
New hire refers to any new employees beginning employment at the company. This includes rehires who were previously employed at the company but terminated their employment for a period of time.
HR is used as an abbreviation for human resources throughout this document.
Schedule an HR orientation with the new employee to occur on the first day of their employment.
Coordinate with department manager to schedule department-specific onboarding meetings and review additional training needs.
Prepare all necessary logins and documents for the new hire.
Conduct the HR orientation to orient the new employee with the timekeeping and payroll software, necessary paperwork, and internal resources.
Provide each new hire with all necessary onboarding documents including i9 forms, tax forms, and the employee handbook acknowledgment form.
Check the completed onboarding paperwork for accuracy and completion.
Follow up with the new employee at the end of their first week to offer assistance as needed.
W4 Form
I9 Form
Direct Deposit Form
Employee Handbook and Acknowledgement Form
The purpose of this Standard Operating Procedure is to establish a process for posting a job opening for the company on the company’s website as well as the major job search platforms.
This Standard Operating Procedure details the process that Recruiters and HR staff should follow when creating and posting a job opening for the company.
The HR and Recruiting teams are responsible for the creation of each job post. Recruiters are responsible for posting each role and reviewing submissions to the posts. Department leads and management staff are responsible for working with HR and Recruiting to develop thorough job descriptions that accurately reflect the needs of the department.
ATS is used as an abbreviation for applicant tracking system throughout this document.
HR is used as an abbreviation for human resources throughout this document.
Verify with leadership that the job opening is approved to be filled.
Coordinate with the department manager to craft a job description that accurately reflects the duties of the role and necessary qualifications.
Draft the job description and submit it for approval to the HR Director
Once approved, input the job title, description, and salary range into the ATS.
Select to distribute the job posting to Indeed, LinkedIn, CareerBuilder, and other sites relevant to the role.
Verify that the posting is live on the selected sites.
Encourage internal staff to share the opening with their networks.
ATS user guide
Company job description template
The purpose of this Standard Operating Procedure is to guide employees in accurately creating new customer records in the company’s CRM system in order to maintain up-to-date records and streamline future communications with the customer.
This Standard Operating Procedure details all of the steps that must be taken by sales staff to enter new customer accounts into the company’s CRM system.
Each sales team member is responsible for entering new customers or prospective customers that they make contact with into the CRM. The Sales Manager is responsible for overseeing this process and ensuring that all customer records are complete.
CRM is used as an abbreviation for customer relationship management throughout this document.
Open the customer relationship management system.
Select Add Customer in the upper-righthand corner.
Fill in all of the required fields and any optional fields that you have data for.
Double-check the spelling of the customer’s name and email address.
Save the customer record and add any additional notes from your interactions with the customer into the CRM.
CRM help documents and user guide
The purpose of this Standard Operating Procedure is to set forth the proper process for ordering and restocking office supplies.
This Standard Operating Procedure details the steps necessary for inventorying office needs, ordering supplies, and documenting spending.
The Office Manager is responsible for inventorying and ordering supplies for the office and for the maintenance of this SOP document. The finance department is responsible for approving high-value office supply purchases and reconciling expense purchases.
N/A
Take Inventory of current supply levels and document which supplies need to be reordered.
Review special supply requests from department leads and team members.
Obtain approval from finance for any special requests or office needs with a value over $100.
Order the necessary supplies from approved vendor websites.
Follow the expense policy to document any charges put on a company card.
Expense policy
The purpose of this Standard Operating Procedure is to detail the step-by-step procedures that must be taken to properly run payroll each pay period to ensure accurate and compliant payments are disbursed on the set pay dates for the year.
This Standard Operating Procedure details all of the steps that must be taken by the payroll department to process payroll each pay period.
The payroll department is responsible for the accuracy and timeliness of all pay disbursements and for the upkeep of this SOP.
Payroll refers to the payment process for all W2 employees. A separate SOP is in place for contract staff.
Review submitted timesheets and follow up with any missing timesheets.
Review overtime, bonuses, reimbursements, or other special payments.
Verify any new hire information or employee changes have been updated in the system.
Run payroll in the payroll system.
Review payroll reports and data.
Send checks to be printed and distributed or submitted for direct deposit.
Annual pay schedule
Annual company holiday calendar
Now that you’ve seen five SOP examples, start building your own library of standard operating procedure documents. It can help to list out your top business processes as a starting point and then gradually build up your collection of SOPs. By the end of this process, you will have a great procedure manual in place that employees can reference when completing all of their major tasks. It can help to store these in a wiki or a cloud storage app so that they are easy to find and refer back to.
If you need more help in writing SOPs, take a look at our SOP checklist to look at all of the different fields or pieces of information that you can include in your own standard operating procedure templates. We also have a guide on SOP development to help you navigate the process of creating high-quality SOP docs.
 
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Nowadays, every business needs a website, an ecommerce store, or a blog. To do this, you need to manage and control your site’s content, design, and functionality on a regular basis. However, doing this manually requires hardcore coding knowledge and technical expertise, for which not all SMBs have the budget or the staff.
Content management software can help you keep your site organized and up to date by allowing you to structure, plan, and publish fresh content dynamically without touching any underlying code.
Such platforms often integrate well with customer relationship management (CRM) software, enterprise resource planning (ERP) software, marketing software, and social media platforms to capture leads and organize them, publish posts, and drive more conversions.
We have created this buyers guide to help you understand content management software with all the essential information you need to choose the right tool.
Here’s what we’ll cover:

Content management software are solutions used to author, organize, and store digital content for a business. It allows users to collaborate in the creation, editing, and production of web pages and blog posts without the need for specialized technical knowledge, such as coding.
The system can also help store all of your web content in one place, assist in creating dynamic web pages, and allow for quick and easy business updates to be made, making a website as effective and secure as possible.
There are two different types of content management software solutions, which are as follows:
Content publishing window in WordPress Software (Source)

Most content management software tools have the following features in common:

Before purchasing a content management system, you should determine which buyer category you’re in so you can choose the right tool. The majority of buyers fall into the following categories:



Here’s a market trend to keep in mind when selecting a CMS tool for your business:
Note: The application selected in this article is an example to show a feature in context and is not intended as an endorsement or recommendation. It has been obtained from sources believed to be reliable at the time of publication.
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Funding will add new features including payments and lead acquisition, increase support and grow team
SAN FRANCISCO, Sept. 13, 2022 /PRNewswire/ — Roofr, the all-in-one roofing software that allows roofers to offer estimates instantly, measure roofs via aerial imagery, and create visually stunning proposals, has announced the completion of a $12 million Series A funding round. This funding round included past participants Bullpen Capital and Crosslink Capital, along with new investors K5 Global, Vertical Venture Partners, Interplay, Ace & Co, and 12BF. This new $12 million investment will bring the total funding raised to $19 million.
The latest funding round will help Roofr build a robust end-to-end experience for roofers globally, by providing professionals with a simple way to manage their projects and speed up their ability to help their customers. With roofers’ biggest challenges in mind, Roofr intends to add features including payments and lead acquisition, solidify new partnerships for better integrations, increase support hours, and double their team.
“Roofing is an industry that prides itself on craftsmanship and precision. We want to ensure that roofing contractors have the most advanced software to measure, estimate and build winning project proposals, helping them to save time, grow their profits, and scale fast,” said Richard Nelson, CEO of Roofr. “As a third-generation roofer, I understand the pain industry professionals go through on a day-to-day basis running their business. From having to drive out to a home to get measurements in person, to creating pen and paper proposals. I started Roofr to solve these problems and build software for roofers, by roofers. ”
Since Roofr announced its seed funding in 2021, they’ve launched new features such as proposals and an instant estimator which allows roofers to provide roofing estimates in seconds. Motivated by their customers’ feedback, Roofr has measured over 1.5 million roofs and saved roofers millions of dollars through streamlining the sales process. “Roofr has a ton of amazing features,” said Chris Schoen, CEO of Schoen Roofing. “Proposals have helped me close more jobs by providing very clean looking quotes for my customers.”

Along with growing its team and suite of features, Roofr is focusing on strategic partnerships and integrations that will significantly benefit its users. Roofr recently announced its partnership with CompanyCam, which allows roofers the ability to connect images and notes from in-person site visits with digital sales solutions.
“We’re looking forward to helping Roofr continue to grow market share in the roofing contractor industry with this new round of funding,” said Brad Corona, Managing Director of Vertical Venture Partners. “We always look to partner with entrepreneurs who understand their industry vertical deeply, and Roofr is the epitome of that thesis.”
To learn more about Roofr watch the product overview here, and meet the team here.
Built by roofers for roofers, Roofr is a SaaS platform that’s an all-in-one sales toolbox for roofing contractors. The company was founded by a third-generation roofer with a vision to build the most trusted roofing platform in the world. Roofr gives roofing contractors everything they need to save time, money and close more business. They offer instant estimating tools that qualify leads in seconds, aerial images to generate highly accurate roof measurement reports and proposal software that customers can e-sign with a click.
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