October 13, 2022 04:33 ET | Source: Research and Markets Research and Markets
Dublin, IRELAND
Dublin, Oct. 13, 2022 (GLOBE NEWSWIRE) — The “Enterprise Content Management System Market By Solution, By Deployment Mode, By Enterprise Size, By Industry Vertical: Global Opportunity Analysis and Industry Forecast, 2020-2030” report has been added to ResearchAndMarkets.com’s offering.
According to this report the enterprise content management system market was valued at $21.5 billion in 2020, and is estimated to reach $53.2 billion by 2030, growing at a CAGR of 9.8% from 2021 to 2030.

Enterprise content management is used to manage, capture, store, preserve, and deliver content to organizational processes. Enterprise content management reduces workload of organization by maintaining & processing the complex workflow, increase operational efficiency, and enhance customer experience. Furthermore, demand for enterprise content management system is increasing, owing to its features, including securing the stress content and integration of content with business intelligence & business analytics application.

The enterprise content management system market is expected to experience significant growth during the forecast period, owing to increase in need for digital content with the proliferation of online marketing and online customer relationship. Moreover, constant development of the e-commerce industry fuels the demand for enterprise content management systems to store, manage, create, and distribute digital content through online channels.
In addition, increase in adoption of cloud-based enterprise content management system is expected to boost the enterprise content management system market growth in the future. However, high initial costs of implementation and lack of awareness to implement the right solution for the specific needs among small and medium-sized enterprises (SMEs) hinder the growth of enterprise content management system market.

The enterprise content management system market is segmented on the basis of solution, deployment mode, enterprise size, industry vertical, and region. According to solution, it is fragmented into records management, case management, document management, mobile content management, imaging & capturing, web content management, digital asset management, and others.
On the basis of deployment mode, it is bifurcated into on-premise and cloud. By enterprise size, it is categorized into large enterprises and small & medium enterprises. As per industry vertical, it is classified into BFSI, IT & telecom, energy & utilities, government and public sector, healthcare and life sciences, retail and consumer goods, manufacturing, and others. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The major players operating in the enterprise content management system market are Adobe, Capgemini, Fabasoft, Hyland Software, Inc., Lexmark International, Inc., Microsoft Corporation, M-Files, Inc., Oracle, Open Text Corporation, and XEROX Corporation.

Key Benefits For Stakeholders
Key Topics Covered:

CHAPTER 1: INTRODUCTION

CHAPTER 2: EXECUTIVE SUMMARY

CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top investment pockets
3.3. Porter’s five forces analysis
3.4. Top player positioning
3.5. Market dynamics
3.5.1. Drivers
3.5.2. Restraints
3.5.3. Opportunities
3.6. COVID-19 Impact Analysis on the market

CHAPTER 4: ENTERPRISE CONTENT MANAGEMENT SYSTEM MARKET, BY SOLUTION
4.1 Overview
4.1.1 Market size and forecast
4.2 Records Management
4.2.1 Key market trends, growth factors and opportunities
4.2.2 Market size and forecast, by region
4.2.3 Market analysis by country
4.3 Case Management
4.3.1 Key market trends, growth factors and opportunities
4.3.2 Market size and forecast, by region
4.3.3 Market analysis by country
4.4 Document Management
4.4.1 Key market trends, growth factors and opportunities
4.4.2 Market size and forecast, by region
4.4.3 Market analysis by country
4.5 Mobile Content Management
4.5.1 Key market trends, growth factors and opportunities
4.5.2 Market size and forecast, by region
4.5.3 Market analysis by country
4.6 Imaging and Capturing
4.6.1 Key market trends, growth factors and opportunities
4.6.2 Market size and forecast, by region
4.6.3 Market analysis by country
4.7 Web Content Management
4.7.1 Key market trends, growth factors and opportunities
4.7.2 Market size and forecast, by region
4.7.3 Market analysis by country
4.8 Digital Asset Management
4.8.1 Key market trends, growth factors and opportunities
4.8.2 Market size and forecast, by region
4.8.3 Market analysis by country
4.9 Others
4.9.1 Key market trends, growth factors and opportunities
4.9.2 Market size and forecast, by region
4.9.3 Market analysis by country

CHAPTER 5: ENTERPRISE CONTENT MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE
5.1 Overview
5.1.1 Market size and forecast
5.2 On-Premise
5.2.1 Key market trends, growth factors and opportunities
5.2.2 Market size and forecast, by region
5.2.3 Market analysis by country
5.3 Cloud
5.3.1 Key market trends, growth factors and opportunities
5.3.2 Market size and forecast, by region
5.3.3 Market analysis by country

CHAPTER 6: ENTERPRISE CONTENT MANAGEMENT SYSTEM MARKET, BY ENTERPRISE SIZE
6.1 Overview
6.1.1 Market size and forecast
6.2 Large Enterprises
6.2.1 Key market trends, growth factors and opportunities
6.2.2 Market size and forecast, by region
6.2.3 Market analysis by country
6.3 Small & Medium Sized Enterprises
6.3.1 Key market trends, growth factors and opportunities
6.3.2 Market size and forecast, by region
6.3.3 Market analysis by country

CHAPTER 7: ENTERPRISE CONTENT MANAGEMENT SYSTEM MARKET, BY INDUSTRY VERTICAL
7.1 Overview
7.1.1 Market size and forecast
7.2 BFSI
7.2.1 Key market trends, growth factors and opportunities
7.2.2 Market size and forecast, by region
7.2.3 Market analysis by country
7.3 IT and Telecommunication
7.3.1 Key market trends, growth factors and opportunities
7.3.2 Market size and forecast, by region
7.3.3 Market analysis by country
7.4 Energy and Utilities
7.4.1 Key market trends, growth factors and opportunities
7.4.2 Market size and forecast, by region
7.4.3 Market analysis by country
7.5 Government and Public Sector
7.5.1 Key market trends, growth factors and opportunities
7.5.2 Market size and forecast, by region
7.5.3 Market analysis by country
7.6 Healthcare and Life Sciences
7.6.1 Key market trends, growth factors and opportunities
7.6.2 Market size and forecast, by region
7.6.3 Market analysis by country
7.7 Retail and Consumer Goods
7.7.1 Key market trends, growth factors and opportunities
7.7.2 Market size and forecast, by region
7.7.3 Market analysis by country
7.8 Manufacturing
7.8.1 Key market trends, growth factors and opportunities
7.8.2 Market size and forecast, by region
7.8.3 Market analysis by country
7.9 Others
7.9.1 Key market trends, growth factors and opportunities
7.9.2 Market size and forecast, by region
7.9.3 Market analysis by country

CHAPTER 8: ENTERPRISE CONTENT MANAGEMENT SYSTEM MARKET, BY REGION

CHAPTER 9: COMPANY LANDSCAPE
9.1. Introduction
9.2. Top winning strategies
9.3. Product Mapping of Top 10 Player
9.4. Competitive Dashboard
9.5. Competitive Heatmap
9.6. Key developments

CHAPTER 10: COMPANY PROFILES
10.1 Oracle Corporation.
10.1.1 Company overview
10.1.2 Company snapshot
10.1.3 Operating business segments
10.1.4 Product portfolio
10.1.5 Business performance
10.1.6 Key strategic moves and developments
10.2 Hyland Software, Inc.
10.2.1 Company overview
10.2.2 Company snapshot
10.2.3 Operating business segments
10.2.4 Product portfolio
10.2.5 Business performance
10.2.6 Key strategic moves and developments
10.3 Xerox Corporation
10.3.1 Company overview
10.3.2 Company snapshot
10.3.3 Operating business segments
10.3.4 Product portfolio
10.3.5 Business performance
10.3.6 Key strategic moves and developments
10.4 Opentext Corporation
10.4.1 Company overview
10.4.2 Company snapshot
10.4.3 Operating business segments
10.4.4 Product portfolio
10.4.5 Business performance
10.4.6 Key strategic moves and developments
10.5 Alfresco Software, Inc.
10.5.1 Company overview
10.5.2 Company snapshot
10.5.3 Operating business segments
10.5.4 Product portfolio
10.5.5 Business performance
10.5.6 Key strategic moves and developments
10.6 Lexmark International, Inc.
10.6.1 Company overview
10.6.2 Company snapshot
10.6.3 Operating business segments
10.6.4 Product portfolio
10.6.5 Business performance
10.6.6 Key strategic moves and developments
10.7 M-Files Inc.
10.7.1 Company overview
10.7.2 Company snapshot
10.7.3 Operating business segments
10.7.4 Product portfolio
10.7.5 Business performance
10.7.6 Key strategic moves and developments
10.8 Microsoft Corporation
10.8.1 Company overview
10.8.2 Company snapshot
10.8.3 Operating business segments
10.8.4 Product portfolio
10.8.5 Business performance
10.8.6 Key strategic moves and developments
10.9 Adobe Systems Incorporated
10.9.1 Company overview
10.9.2 Company snapshot
10.9.3 Operating business segments
10.9.4 Product portfolio
10.9.5 Business performance
10.9.6 Key strategic moves and developments
10.10 Fabasoft
10.10.1 Company overview
10.10.2 Company snapshot
10.10.3 Operating business segments
10.10.4 Product portfolio
10.10.5 Business performance
10.10.6 Key strategic moves and developments
For more information about this report visit https://www.researchandmarkets.com/r/r7fc26

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It can be difficult to manage your time well at work. Keeping up with a multitude of tasks, projects, and demands while staying connected with your team and clients can spread employees or business owners very thin. There are a number of tools and techniques that you can use to keep yourself or your team on track by better managing tasks, understanding where time is being spent, and reducing distractions.
Keep reading to learn more about the best time management tools. From time management software to mobile apps to general tips and tricks, these tools can help you limit procrastination and better utilize your time at work.
Many employees track their time via timesheets, timeclocks, or time tracking software so that employers can review their hours worked. Time tracking software and apps are helpful for employees or freelancers that need to keep track of billable hours for different clients or projects. However, these tools also work well as time management apps when employees use them to track time spent on specific tasks or activities.
Keeping track of how you spend your time at work can help you identify where your time is being eaten up most. You may find that a certain task is taking up more hours than it should. This can be because you aren’t managing your time well or get more easily distracted during that activity. For example, some tasks that are more repetitive and boring can be hard to stay focused on, so you may need to experiment with music like lo-fi that can sometimes boost productivity or find a podcast that will provide entertainment without becoming a major distraction.
You may also find that these repetitive workflows can be automated to require less time. For example, CRMs can often streamline the process of sending outreach emails or follow-ups by automating the process or providing email templates.
There is a wealth of useful and actionable information that can come from time tracking. To get started with time tracking, check out these software options.
If you’re looking for a no-cost timekeeping option, Clockify is a great alternative to traditional time clocks or paid time and attendance software. Clockify is a cloud-based time tracker application that can be accessed via desktop or mobile. The service allows employees to track their time worked and log time spent on particular projects.
Clockify has a free plan for time tracking that includes access for unlimited users. This is a rare offering as many free services limit the number of users and subscription services often charge based on the number of users. Project tracking is also great if you are in an industry such as legal or consulting where you need to track billable hours.
QuickBooks Time, formerly known as TSheets, is a great option for small businesses that already use Quickbooks or Intuit services. Quickbooks Time allows employees to clock in from their phone or computers and records their geolocation. If you use QuickBooks for payroll processing, the integration is convenient. The GPS tracking feature is also great for route or field-based employees.
Hubstaff is a time tracking app and productivity app This is another great software that your remote or dispersed teams can use to track time while also tracking time spent on specific tasks or projects. This is a great way to not only track time for payroll and attendance purposes, but also to get a better idea of how your staff is spending time. You may find that administrative tasks or meetings are taking up more of their days than you expected, or that you are likely to exceed the forecasted number of hours on a client project. Having this real-time data can help you get a better view of the day-to-day activities of your team members.
When collaborating on projects as a team, time management is incredibly important. If one team member falls behind, it often delays other team members’ work and creates a chain reaction. If you need help keeping your team on track, consider using a project management tool to manage deadlines and project communication within your team. These tools can also be used by individuals who find that they need help tracking their own deadlines and to-dos.
Asana is one of the most popular project management tools for teams. The user-friendly application makes it easy to track and assign tasks within larger teams. Managers can create tasks or projects, specify subtasks, assign work to teammates, set deadlines, and communicate about the tasks within the app. It’s great for managing collaborative tasks as team leaders can add information on a task and delegate subtasks in a centralized location.

One nice thing about Asana is that there is a free version for individuals or teams with fewer than 15 members. This allows individual employees to also utilize the tool even if their company does not have a task or project management software in place. You can assign tasks and deadlines for yourself and see them in a calendar view or to-do list format to plan out your week (or month) and stay on track with all of your projects.
If you are someone that really likes to visually plan out their day, check out Trello. The format is visually similar to a planner, which gives it a more familiar feel for those that are new to productivity tools. Users can create “Trello cards” for each task that they need to complete. You can forward emails to your Trello to automatically create Trello cards. This is great if you’re someone that tends to forget about tasks or let them get buried in your inbox. Managers can also forward or email tasks directly to your Trello Board or add you to tasks on their boards.
These cards can be organized across different columns. Many Trello users create columns pertaining to the status of the task such as “planned”, “in progress” and “completed”. Others use them to categorize tasks by priority, by day, or by category. This flexibility is great, as one organization approach does not fit everyone. Creating cards for your tasks and organizing them in the way that fits your thought process best can help you manage your time better by giving you a way to clearly visualize what needs to get done.
Evernote is another popular tool for task management and delegation. It works well for individuals who want an application to manage their calendar and create to-do lists. Teams can also use the program to delegate tasks and collaborate on projects. Users can set reminders and create subtasks to manage their progress and time.
If you don’t want to invest in a new program or app for your team, consider using Gaant charts for team-based time management. These charts can be created and utilized in Microsoft Excel or Google Sheets. A Gantt chart visually illustrates a project’s schedule and components in a bar chart format. They depict the relationship between the start and end dates of tasks, project milestones, and dependent tasks.
Displaying tasks in this format can also help employees feel more incentivized to meet deadlines and get their work done. If an employee can see exactly where their work fits into a larger project, they may feel more connected to the task and motivated to get it done in order to contribute to their team. Often we procrastinate on tasks that feel unimportant or less impactful, but seeing that a coworker is waiting for your task to be done before they can complete their portion of the project adds an element of teamwork and can make meeting the deadline feel more significant.
There are plenty of software options that can help you track and manage your time, however, there are also a number of techniques that you can use to boost your productivity — with or without software. Check out these time management techniques.
Many people find that making a list and checking off items as they complete them helps them stay on track with their tasks. Checking off an item from your task list can be quite satisfying. To-do lists also provide a nice visual of your progress throughout the day so you can see if you’re on track to finish your work or running behind schedule.
To-do lists are great because they are an easily accessible time management tool. You can make one with a pen and any scrap of paper available, a more formalized to-do list app like Todoist, or use the built-in reminders app on iOS. Virtual to-do list tools are great for keeping track of past to-do lists and carrying over tasks across several days.
The Pomodoro Technique is a popular time management technique that has been used for decades. The pomodoro technique is designed to encourage focus and reduce distractions and multi-tasking. This technique breaks the workday up into 25-minute intervals called pomodoros.
To use the pomodoro technique, you simply set a 25-minute timer and make as much progress on a given task as you can in that time window. When the timer goes off you take a 5 minute break and then start the timer again for another 25-minute pomodoro. After four pomodoros, take a longer 15-30 minute break. This can be done with a basic timer tool on your iPhone or Android phone, or through a dedicated tool like Focus Time.
This is a great way to break up big projects into smaller, more manageable activities. Starting on a large project can feel intimidating, but sitting down to complete 25 minutes of work is likely to feel quite manageable. It also builds in breaks so you don’t feel like you need to ignore your phone or your other favorite distractions all day. Instead, you allow yourself a set amount of time to rest, scroll Tikok, or grab a snack without it leading to a ton of wasted time or lost momentum.
While you likely have a work calendar set up in Outlook or Google Calendar for managing meetings, you may not be fully leveraging that calendar for time management. Adding important due dates and reminders of upcoming due dates can be a great way to track tasks on your calendar.
You can also try setting meetings with yourself to dedicate time to work on important tasks. This can work similarly to the pomodoro method, as you can block out half an hour or an hour with limited distractions and plan to take a break or switch tasks at the end of your allotted time.
Time blocking is also a helpful tool if there is a certain time of day that you find yourself struggling to dive into your work. Many people have difficulty getting started on tasks first thing in the morning, while others may have difficulty after lunch or towards the end of the day. Putting a task on your calendar can act as a reminder of what exactly you need to do and deter you from haphazardly switching between different projects or aimlessly scrolling through emails to decide what to prioritize.
If you are someone that gets distracted easily or often feels overwhelmed by incoming notifications, one of the most effective time management techniques is setting yourself to Do Not Disturb. This is similar to the blocking off your calendar approach. If you’re often distracted by your phone or social media, put your phone on Do Not Disturb while focusing on a task. iPhones even have an adjustable focus mode that can be used to block out social media, texts, and nonessential notifications while allowing Slack messages or other work-related notifications to still come through.
This approach isn’t limited to your phone though. Many remote workers struggle to focus on their work because they feel the need to reply promptly to messages on Slack or Microsoft Teams to demonstrate that they are actually at their desks working. Try to schedule an hour or two per day where you can disconnect these communication tools to tend to high-priority tasks that require a greater focus. If you have a highly communicative team, it can be helpful to reach out to your supervisor to make sure that they understand that you want time to focus in order to improve productivity, not to take a long break or run to a workout class midday.
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In an exclusive interview with cryptonews.com, Haseeb Awan, CEO of Efani Secure Mobile, talks about the importance of mobile security, SIM Swapping, Decentralized wireless systems, and gives advice for start-up founders.
Haseeb Awan is the CEO & Founder of Efani Secure Mobile. Efani Secure Mobile works with ultra-high net worth individuals on their mobile Security and guarantees protection against SIM Swap, Eevasdropping & location tracking. Haseeb is a Telecom engineer & Y-Combinator Alumni. Previously he co-founded one of the largest Bitcoin ATM networks. He has been featured on NYT, Techcrunch, WSJ, Hulu, and several international media outlets.
Haseeb Awan gave a wide-ranging exclusive interview which you can see below, and we are happy for you to use it for publication provided there is a credit to www.cryptonews.com. 
 
Matt Zahab 
Ladies and gentlemen, welcome back to the Cryptonews Podcast. We’re buzzing as always, and today we have Haseeb Awan on the show. He is the CEO and founder of Efani Secure Mobile. Efani works with ultra-high net worth individuals on their mobile security and guarantees protection against sim swapping, eavesdropping and location tracking. Haseeb is a telecom engineer and Y-Combinator alumni. Previously, he co-founded one of the largest Bitcoin ATM networks called Bitaccess. He’s also been featured on The New York Times TechCrunch, Wall Street Journal, Hulu and several international media outlets. Without further ado, I’m very pleased to welcome Haseeb Awan to the Cryptonews Podcast. Haseeb, welcome to the show my friend.
Haseeb Awan 
Thank you Matt for having me on the show.
Matt Zahab 
Haseeb, pumped to have you on brother you spent some time in Canada yourself. You and I were shooting the shit about that beforehand. Present day you are in beautiful, sunny, tax-free Puerto Rico. Perhaps I just gave it away. But my friend why the moved from beautiful Toronto, down to San Juan, Puerto Rico.
Haseeb Awan 
Um, so I moved here from California. So it’s a bit of the reason why I moved to California is purely because of weather. You know, we will not have to, we don’t have to like talk more about why weather of California is better than weather in Toronto. Otherwise, Toronto is a lovely city. I enjoy I miss Toronto. But just the weather. I couldn’t take it anymore. And also I work in tech. So California’s obvious place for me to live. Why Puerto Rico been in crypto for a long time I wanted to change we had COVID For the past two years. I said okay, let me just check make a change. I don’t want to go in remote. So I said Why don’t try Puerto Rico. I came here fell in love with the place and yeah, this made the switch.
Matt Zahab 
I love that. Yeah, I know. We said we wouldn’t beat that. That weather horse to death year but my goodness, it’s I’m coming from someone who’s in Toronto right now, this time of year every day. It just gets a little worse and a little worse. And it is so not fun once early November rolls around literally for the next six months. People are depressed the sun is not existent. The wind tunnels are absurd. Frostbite is a parent. It is no bueno. No bueno. No bueno. But again, that is it for the weather. You have a very interesting background Haseeb, you were a Y-Combinator alum, which we will get into very shortly. But I want to get right into the bread and butter of the show and that is Efani when I was doing research for the show and shout out Kumar who helped hook this up as well. However, Efani does something that not a lot of people are fully aware of. And it’s important when I first heard about this from Kumar and when I started watching your YouTube videos and started reading your articles, I was very baffled in regards to Sim swapping, eavesdropping location tracking how absurd and how bad it really is. And how clueless myself and 99% of the population are, can you just give me a quick elevator pitch on what you guys do and the big problem that you’re trying to solve? 
Haseeb Awan 
Let’s make it simple, right? Like our cell phones are now 99% alternative the link to telephone number? Wherever you go, you say, Hey, can I get a telephone number? And that’s how they’ll pull up your account. The challenge with that is if the numbers of the identity like social security number or sim in Canada, give it to every person in the world. And the challenge that we face right now is that those numbers can be hackable. So either word, someone walks into AT&T store or Rogers store in Canada. And if they I am Haseeb, I’m Matt. And can you I lost my phone. Can you transfer this? Personally, I’ll help you out. And without taking a lot of security question you will just transfer the number to someone else. The hacker just use that to get into your account because you will do a password reset, can your account, create your finances, steal all your information and boom, now he blackmails you. So that’s pretty much what happened with, you know, in cell phones all the time. How bad it is, people lose their entire money, entire life savings or entire, you know, the assets just hacks how often that happens. It’s not an attack that happened everyday to everyone. But the shocking starts out if it has to happen. And if someone like wants to come after Matt, there’s an 80% chance we’ll be successful. And this was an independent report where they did like research on multiple carriers and at 80% times, they were able to hack someone. So it’s like you don’t get shot every day. But if you get shot in the head, what are the chances of survival. You know, I know does everyone gets shot in the day? I don’t know, I don’t think so. Right. But the point is, we protect ultra-high net worth individual important people like C-level executives. And the reason why I say that is because we are not for everyone, I guess we are only for the top 1%. Because not just they’re able to afford it. But also we are able to serve them better. It’s like a subclass on a plane or like having a bulletproof car. You know, everyone has wants it. But not everyone can afford or can be protected to that.
Matt Zahab 
So it’s really just that extra layer of security for the 1%. And that layer of security specializes and relates to their mobile device, whether it’s sim swapping, location tracking, or eavesdropping any of those big three.
Haseeb Awan 
That’s correct. There are other types too. But these are the main three data types that happens on your cell phone.
Matt Zahab 
You must have some crazy stories on the Cryptonews pod. We love stories storytime, city population us we absolutely love that shit. Haseeb, you gotta give me a couple of good stories about potential hacks that have happened. You don’t have to name drop, if you can name drop, you know, it’s frowned upon, we’d love it even more. But give us some good stories about crazy high net worth individuals phones being hacked.
Haseeb Awan 
Obviously, I can’t take the name for a lot of people. But I’ll tell you one guy like Charlie Shrem, right, Charlie Shrem. If you guys know he was the founder of bit instant, and also started Bitcoin Foundation. So he had got hacked last, I think two, three years ago around midnight. And he called me like, maybe 3am or 2am some crazy time, very, super late night, says, Man, I got hacked, what can I do? And that’s how technically our company started. The company will already there. But I said can you give me allow me to hack into your account again. So what I did was I actually hacked into his account. And I was able to get it back from his from his hacker. So that was one of the most interesting parts that happened with industry because where I was able to take it back. The most other interesting part of what we did not similar linked to cell phones, but because I’m an industry get to get feedbacks. And we keep an eye on what how the attack vector is changing. So one day, I got a text message from someone that I have contact and he says, Twitter is going to be fun today. So what is the mean, I thought there’ll be some accounts that get hacked. Like that’s pretty common. And that was the day almost like two years ago, when if you remember President Biden account got hacked, you know, like Coinbase CEO, like finance CEOs, like everyone’s account, get hacked.
Matt Zahab 
And this and this guy gives you a heads up, it’s gonna go down.
Haseeb Awan 
And I tweeted about it, and Twitter blocked my account. Well, so I gave him a heads up that you like, you know, this is going down, and they blocked my account. And instead, those tweets got removed. Right? And I thought, okay, man, this is this is stupid, like what’s happening? Anyways, long story short, this is this is like, you know, this happened, they made a documentary on Hulu about it a big article, because also created a mistress recognize like, can anyone get into president’s account and look at his private information. And because a lot of social media and forms that we use are not designed for special people. Arguably simple example. Like, if you have to go into your ATT store, and if President phone, they essentially use the same, same systems. And, and that becomes a very big vulnerability, like if you’re using Facebook Messenger. Now, any high-profile individual, an ordinary person has the same, you know, kind of security. And that puts you in a very high-risk profile, because political people use it, you know, like, celebrities use and there could be potential confidential or national level of national security breach that can happen through these messages.
Matt Zahab 
As an average Joe like myself, and someone who’s not in the 1%. What could we do? Just very basic, low level low hanging fruit tips to sort of revamp and level up in our mobile security.
Haseeb Awan 
Yes, Matt. If you look at the security rules, like pretty simple to do, right, a lot of people get into like, you know, rabbit hole of finding the best solution, but you can frankly, go with every solution to begin with, and then level up from so I’ll give you a simple example. I use a password manager, literally, you can look into like maybe Google for like 30, 40 like top five passwords, they’re all the same. You know, I if you have if someone asked for recommendation, I’ll recommend keyboard security, they’re fairly good. And that’s what it is like, you know, go for it. Use it. I think like I think it’s like $10 per year or something super cheap. Like you know, I don’t know like 50 I don’t know to be honest. But simple product right. Now you a hardware key. And like if you Google they have something called advanced protection. where you can connect your hardware key to that too, which means that so add that these are two things that you can do, you know, Password Manager and two FA, at the hardware key, super simple use apps. If you can’t afford it use app like Authy, Google Authenticator, there are multiple apps that you can use, which will basically give you a same level of security as well. So the point being is that these couple of things, like I’m not saying, like you should be using, like, you know, ultra-modern, Efani, but still, if you like, our plans are not super crazy expensive. But I, you can add that too. But if you still cannot afford it, then you just get a second number that no one knows. And you just use it for two or three, right? And, you know, like, keep your number to a fair number, those number separately, it’s not a good practice, then because you always forget about which number to give which number not to give, but that’s one of the things that you can do. And again, use hardware keys and password managers. You know, these two will basically save you from 99 personal attacks. 
Matt Zahab 
And if I wanted to use Efani what does Efani do that the password manager hardware keys, two FA, getting a second phone. Which is Efani do that those do not.
Haseeb Awan 
So you should do the pattern manager and hardware key regardless if you use Efani or not with either two different attack vectors. If I needed, like, you know, we are like a firewall version of AT&T. Like with the challenges like every time, the AT&T store or like any store, that employees can access your accounts. And now, not every account employees like you know, very good, you know can be can be a bad person, right? And what they do is they take bribes and they will be able to get into your account and transfer your information and modify your account. In Efani case, we make sure that doesn’t happen. And not just like if your regular account get breached, you may email Verizon and they say Oh, I’m so sorry for them to me, you lost your entire money. You lost your bank account you like Oh, I’m so sorry. For any inconvenience caused dude, I lost my entire life saving you saying I’m so sorry for inconvenience cost, right? And, you know, and that’s what happened to me four times with the captain apology like apology email like dude, like, again, you know, like, this is my life, right? It’s like you murder so I’m apologize for killing you. Right? Or the car like, like, think about your car did not break and you get a letter or so sorry, the brakes didn’t work. Right? We say that not just for our solution works perfectly. If something goes wrong, we cover up to $5 million insurance. You lose your money or have any kind of losses, we cover up to $500. That’s the difference between our products in the traditional product. Now, obviously, you don’t have a lot of features that other companies they offer Netflix, they offer Hulu, they offer devices, we don’t do that, we just offered you one thing that security.
Matt Zahab 
Now, a lot of to my knowledge, Haseeb, a lot of the security comes from sort of decentralized wireless aspect of Efani now that I love when guests coin terms, and you and the team have sort of coined a new term called the DeWi, instead of d Fi swap the W with an F or swap the F with the W excuse me, and you have D.E.W.I, DeWi got a new trendy term. And you’ve had a tweet on this a couple of days ago about sort of distributed versus decentralized wireless systems where it’s decentralized means that the network can operate without any single entity slash node. Like Bitcoin, you gave a good example Bitcoin mining will continue as long as there’s one miner running, where in decentralized, sort of wireless every radio reports to a single core server, and if that core is gone, the network goes down, it’s over. How can we create some type of new decentralized wireless system to allow maximum security for people on the planet.
Haseeb Awan 
Can challenge with the matters that, you know we have, we live in a society where everything is digital. And that gives a lot of power to single entities like Facebook, Twitter, and all those companies. Like my wish is that people should be able to host their own towers, and people should be able to build their own coverages. And I’m a huge fan of, um, you know, people should own their own data, like, why should Efani have access to data? You know, why should Efani even exist in the first place? To be honest, you know, why shouldn’t that matter, we’ll be able to build our own setup. And the challenge with that is not everyone can be as the may spend as much time as Matt does, you know, not just that they may not be able to have the same intellectual capital to deploy systems. So people like Matt can deploy it for other people and give them same level of security. The challenge that I face is like in San Juan, is that we had a Power failure maybe like three weeks ago, I don’t know, we had a hurricane for one day. And the next thing you know, its power is gone. For like almost two weeks, there’s some areas in Puerto Rico within those two power. The last time it happened, it was gone for six months. And so there’s like, you know, disaster that happened, and people don’t have cell phone coverage. You go to like Coachella, or like burning man or a lot of editing, no coverage. So what my wish is that people should be educated to build their own networks. But challenge that is very complex system to bet. And with my thinking is like, you know, in crypto, I’m a huge fan of web 3.0. For the challenges that narrative I person projects are ponzis. And the five person other people just lie about it. Like, you know, like, if you ask someone, what this project is upon you to say, oh, yeah, this is Ponzi. Because technically, there’s a very famous thing in crypto that shit coin, right. And I came up with a very simple definition of shit coin, whatever I own is basically going to change the world and whatever you own is shit coin. Right. So taking whatever my bags are, they are the best thing in the world and whatever I don’t want irregardless of whatever coin it is, you know, we maximalist and everything and the challenge with all the crypto and DeFi is that people have ambitious goals without any kind of understanding about how system works. Now I prefer ambitions. I love ambitions. But same time, I can’t say, Hey, Matt, I have a car that will run a water a decentralized gas pump right? Now. You know, it’s ambitious, right? It’s really cool, but not practical, because cars have some thermodynamic rules that you follow. And that’s how the car run. Just putting a car on a blockchain does not make that more efficient. You know, because there’s not a single evidence of any system that’s more efficient than a centralized system, because the central system will always be a slower. And that’s how, and now we look to current distribution system distributions that some better? Would you like AWS have servers all across America. So if I’m in San Juan, I’ll be connected to a server that’s closer to me. You know, rather than and, rather content delivery management system, I don’t want to go into that detail. But ideally, we should have the ability to own our own data. That’s the premise. And the challenge that I hate about, you know, I dislike about the industry, it’s like, you know, people, if you talk sense about them, they will dismiss it. Because it’s not a Ponzi. But if I say, Man, you built a system, you’ve set up something in your house, and then it will just change the world, like, you know, you’ll make $10,000 per month. You know, people do not realize that, Oh, who’s where the money’s coming from? Like, what’s the fundamental I’m changing in this industry right now. And that basically, has a theory about it, because people are buying hardware, hardware, a lot of marketers and they will end up in like, you know, dumps. Like, again, I personally believe that. This is how it should work. But everyone’s trying to be supplier. So everyone is building for someone else. So Matt will say, you know, I built it and Haseeb should use it Haseeb was building because Matt should use as it should, but I don’t want to move myself. It’s like, I still go to Chase Bank. For my own use per hour, I’m built a bank for Mac to use because banks are criminal evil. If I have to change the world, I have to be my own customer first. It’s not that I built every everything for like, you know, I use Dropbox, but I people I want people to use File coin that I’m hosting, you know, unless I might not make like Efani. I’m my own client. I have all the time number one. And we all use Efani in our work. Everyone has to have this phone because if you don’t use that do not understand the pain points around the product. So DeFi, world decentralized world. There are like dozens of projects. And we have different wrong KPIs. Again, it’s not about bashing the product and the KPIs. How many people are installing the nodes right now? And yes, as long as you pay people, people will do stupid stuff. You ask people to put random t shirt, they’ll put a random t shirt as long as they’re getting paid for it. It doesn’t mean the product is flying out. So to summarize, the product has to be better. Because I personally do not believe that people will switch to a different product because it’s a privacy focused product. And privacy is a very hard sell.
Matt Zahab 
It’s not sexy, it’s not sexy, until you see you said it within the first like five minutes until you get hacked yourself. You don’t understand the importance of it. And most people haven’t been hacked or they have an interest. They don’t have enough assets for them to give a shit. You know what I mean? 
Haseeb Awan 
Yeah and also like everything is about comes down to like, simplicity right? Is the product better or not? You know, people search to like internet because email was better. A simple cheap, right? Right. And privacy is a very difficult sell. It’s like Made in America, I think this example all the time everyone wants Made in America until as long as cheaper than made in China. So the moment it becomes expensive, they’re made in China, people go for oil. Like it’s like, oh, people should buy made in the US. But it has to be cheaper than made in China. It’s not possible. Yeah. Same with the privacy. Oh, you know, I want it not to track me, but you tell me, where should I go? Now, if it doesn’t track you, it will not tell you where to go, you know, and all those products that are built, and with telecom or price is taken away in, like in Canada, I believe that during COVID time 97% of the phones were tracked or something because their traffic locations are the person where they’re meeting for COVID reasons. And a lot of these things come up with oh, you know, it’s a good thing. Let’s track the hell out of it. Right, let’s track where Matt goes, where are these meats? But that’s what the example of surveillance is. Right. And, and the common method of all, you know, people should not if I’m not doing anything wrong, why should I be worried about tracking? You know, there’s a common, it’s a taboo if I talk about privacy, because if I simply document privacy, it means to be doing stuff, but you know, you don’t want a camera in your living room all the time someone watching over it, you know, so privacy means that you should be able to do stuff without being judged by anyone you know, and all those things. So again, these are validation is a dream, but the way we are approaching is purely from Ponte anomic point of view. And the private the biggest pawns in omics are winning, and that hurt the space in long run? 
Matt Zahab 
How can you incentivize consumers to try to build this you know, distributed and decentralized, secure mobile network? Because right now, again, you have just like you talked about you have AT&T and then Rogers up in Canada and insert whatever blue chip telecom provider name around the world who’s giving you really good, perhaps not prices, but you know, a shitload of data, unlimited data, you get your mobile number, you get cheaper iPhones, you get discounts on Netflix, Hulu, whatever, like, it is a decent package. At the end of the day, the service is absolute dogshit. Don’t get me wrong, the service I mean, the customer support, but otherwise, it’s a pretty darn good product, and service, in my opinion. So how do you how do you incentivize the users to take on something new? That’s I feel like that’s the question at the end of the day?
Haseeb Awan 
That’s a question about entire internet, right? It’s a question regarding like, you know, okay, why we have PayPal? Why do we need a stable coin to begin with, I can send like Zell in the Canada interact in Canada than in the US, right? Like, why do I need to switch to a stable coin, which has this machine? The challenge with all of this, this is this is a very long debate about like how crypto can Okay, and we can talk about that I had an experience of Bitcoin ATMs today, we can talk about why they’re better than other system. And because crypto came up with a promise of lower fees, decentralization, and immutability, like, you know, transaction cannot be resolved. And now we’re talking about stable coins that can be blocked, and tornado happens again, it’s all about like, philosophy, little thing. Because it the crypto experience better or not, you know, and I just say a simple example. If you’re not paid to use a product, you’re not a user, you’re just an employee of the product. I should tweet about it. Right? So I’m sure a lot of crypto projects, you’re using them because you’re getting paid to use them. Right? Yeah, that’s why people use it. And so they will do like if there was a shoe company that will pay you to run, it’s a good incentive. But technically you should run because it’s good for health, not because someone is paying you for that. If someone is paying you, you’re not a user, you just pick employee who’s running around. And that’s about it. Now, some sucker will basically buy the token, and but ultimately, if we have to make a better service, we, like you know, what should be the end goal. And I think privacy is, that’s why we don’t like we don’t sell data, Efani doesn’t sell data, but we don’t evidence privacy at all, as our value proposition because people do not care about privacy. It’s one of those cool things that people talk about, but people don’t want to pay for it. You know, like, Google will track you and steal they have 997 98% Share, right? And there’ll be like a dozen, like maybe, maybe it’s not more competent of Google, who said they don’t track you, but no one uses them. Because the product has been it’s not bad. Now ideally, Google should have a product that doesn’t track you but would it have the same experience or not? So, ultimately a better experience will when so for crypto to move forward we have to have a better experience. Otherwise, we will be playing upon these things here and there and there will be like another cycle in like two years and Bitcoin will go to maybe 100k or something And then we will crash because there’ll be another point enormous going on, because human greed is, you know, is the constant. It will it existed like 1000 years ago, with 1000 years from now, people will be greedy. And they would like to make money.
Matt Zahab
Yeah, you’re in greed makes the world go round baby.
Haseeb Awan 
Right? The only thing why Efani has been moderately successful is because people lose money if they have regular cell phone service, but I don’t think so like even 1% people. Use Efani because we are a privacy focused company, they love to talk about it. But they would like to use Google product 
Matt Zahab
100% 
Haseeb Awan
Because as you said, it’s a done product, a good product.
Matt Zahab 
I’m well aware of every of our all the terrible things my iPhone does, yeah, but it’s incredible. I love this thing. You know, like, same as my Mac, it’s just how it works. The product is so good. The service is so good. I don’t do I care that it tracks my every move a little bit, but like, what am I going to do about? It’s just the way she goes? It’s, you know, it is what it is? It’s such a cliche bullshit term, but it is what it is, what am I going to do about it? Am I going to use a dogshit piece of hardware and piece of software that’s slower? Not as quick doesn’t have everything I want memorize, memorize? No, I’m not gonna do that. I’m gonna let it track my every move so I can get the best experience possible.
Haseeb Awan 
I just can’t think like, if you’re gonna hire me for a 401, right? I think it’s like 100 100 kilometer, right? speed that you can go on. So the challenge is, okay, what was the other option? So I believe this will become part of the immune system that we are being tracked. And this become a normal system. Which I don’t disagree with a lot. Like, you know, like, again, I am privacy focused, but I’m not like, I just think that when whenever your digital, there is some level of privacy will be giving up right there somewhere. Because how can you think that someone can give you something for free? without cracking you? It’s like going to a restaurant and bring your own food, like you walk into like, a Chateau Laurier and you say, man, you know, I’ll bring food from McDonald’s. I’ll eat I’ll eat for free here. Right?
Matt Zahab 
Always something. No such thing. No such thing as a free lunch. 
Haseeb Awan 
Yeah. So either they will make money by selling you where they will track your How does Matt eat? Right? How long? Are they make money by selling you food? You know? So, so to live? Basically, if you cover up entirely system in crypto, we have to go beyond ponzinomics. And we have to find a better experience, right? Like, is it faster is the same, like, you know, we have been selling this notion of all cheaper, it is expensive to do money transfer across the world. It’s not, I transfer money across the world all the time. It’s super, super cheap. You know, you don’t go to chase bank or you don’t go to RBC for that. But there are third party theories will do a very good job. So we have to move that past that. And, you know, like, the better parts getting built, I’m I think we can build like an API for IT systems. But ultimately, as long as people start keeping their bank accounts in Chase, and RBC, this thing is not going away. You know, they can they trust, like, you know what happened with the current drop in whatever happened. And people say, Oh, I wish your government will step in and take us give it the money back. But uh, you were the first who said that government should not intervene. Now that you lost the money, you want it to be gone. You can’t be half pregnant, you can’t be half pregnant. So ultimately, what I’m saying is that better product will win. And can we build a better product using privacy as a focus? Better experience, right? It’s very easy to do it in a physical world. Like you go to like a condo and physical, right? You have your own space and everything. How do we recreate that in a digital world where you get a better thirst and I don’t know whatever it is, but again, companies have to make money somehow. And if you’re not paying for it, you’re the product but it’s very people are used to that right. But if you’re not used to like walking into some restaurant and bring your own food because it’s not the how the world work. To be will have to be changed and again, product experience has improved, or frankly at Efani we were unable to find a good use case for privacy in a way that people search for it. Again, it’s very hard to do. So we just we said we’ll keep it will not sell the data that’s part of value, but at the same time we just focus on one thing that security and I think if you asked for a free iPhone and you have a booth where people have to give their DNA against iPhone 14 I think 95% People will opt for it. They take my DNA and you know and an iPhone
Matt Zahab 
Here’s my hair here’s my skin here’s my pee here’s my semen look cuz you got to take a quick break give a massive shout out to our sponsor the show that is PrimeXBT I love PrimeXBT been using for a hot minute as they offer a robust trading system for both beginners and professional traders, doesn’t matter if you’re a rookie or a vet, you can easily design and customize your layouts and widgets to best fit your trading style. PrimeXBT is also running exclusive promo for listeners of the pod. Use the promo code CRYPTONEWS50 that is CRYPTONEWS50 all one word to receive 50% of your deposit credited to your trading account again, that is CRYPTONEWS50 to receive 50% of your deposit credited to your trading account. Now back to the show with Haseeb. Haseeb, you are a trendsetter, you’ve spotted many of them. I would love to take a step back in the time machine. Let’s zip it back five, six years back to 2017. I believe it was 2017 You and I believe it was more founded Bitaccess one of the largest networks of Bitcoin ATMs in the world. First, I have a couple of questions in regards to this. First, I want you to talk about why you fell in love with Bitcoin and why the need to create Bitcoin ATMs. And in case I forget, I love to ask you about lessons learned from building that company. You guys had an incredible growth metric, it was very hockey sticky. And I’d love to ask you about some of the lessons you learn from that. But to begin, talk to me about your time creating Bitaccess, and why you know, you had a hard on per se for Bitcoin. 
Haseeb Awan 
Yeah, it was it was not until 18 Actually, that we founded a company. And the reason for that is it’s very hard to find. And we went to Y-Combinator. So built what people want. People want to buy bitcoin, it was just easy for them to go to a coffee machine and buy it right now you can connect your bank account and you can have a lot of changes. At that time, the exchanges were like BTC and Mark Gox. They were literally two exchanges two at that time, which were famous. I know, like anything in Canada was actually Canadian one Bitcoin, they will only one exchange and people sending envelopes of money to exchanges to deposit money, they will go to a mailbox. And literally like, you know, take like $1,000 $10,000 putting them in an envelope, wrap it up and just ship it to exchange. Right. So that happens, we said, why don’t we keep a simple machine for that and pretty simple one. So we have code for four co-founders. And one of the co-founders will actually bring a kiosk. So you start a kiosk where you can buy stuff, like regular traditional, like, you know, you want to buy coffee or something you can just scan and just go. So this is a good, easy way for us to do that. Move the I can build wallets and hardware integrations. And we another former co-founder called Vignesh SUNDARESAN which the world now know that medical one, and then Ryan and then so we said okay, you know, why don’t we and he was running an exchange at that time. We said okay, we combine all of this and I’m pretty good and commercialization and I said okay, I’ll be able to sell it. And our first customer was Anthony Diorio and he says you know, why don’t you you know see you he took a train hailing bought the machine we launched on first of January. And around that time I met with he says we had some networking issues so he said I have a friend who can actually help you out and that’s how I met metallic metallic was able to help us out with the networking and everything he said you know, I’m working on this project called Ethereum and you know like and he told me about smart contract and then I flew to Miami they were having a house in Miami you know, we had Bitcoin machine Charles from Aida consensus Joseph you know like Charlie Lee one of the cooler guys was there you know Polkadot I think given Polkadot guy forgot his name Catchings gallon right.
Matt Zahab 
So literally the founding fathers of crypto we’re all.
Haseeb Awan 
We were all in same house. Right? So we were all in the same house we spent like a week there Ethereum was announced and then we got back got into YC and our group partnered with Gary tan and Justin can just didn’t can push Twitch for billion dollar around that time. Right? So think about like how life is changing right? So everything came along and so my life just you know again, I can do like prod I just gave you like 60 seconds. But you know, there was so much learn what what I’ve learned in the industry is that you have to stay focused and solve a single problem. Like, let’s say find a lawyer who dabbles in crypto use Bitcoin, we allow you to buy and sell Bitcoin within 60 seconds. simple proposition. Efani, we have secure mobile service. That’s all we do. You don’t you don’t it’s not like oh, we use AI to and machine learning to interrupt your data and do this and do this. No. Simple is difficult.
Matt Zahab 
That seems sorry. interrupt you That sounds very Paul Graham has that sounds so Y-Combinator that quote you just said staying focused and solving a simple problem. Seems like every company that comes out of YC literally has like a one-line pitch that’s just like boom.
Haseeb Awan 
Right? Like, that’s it. I think I read somewhere that I didn’t have time. So I wrote your long letter.
Matt Zahab 
Wow, you’re just a quote machine today. I love it.
Haseeb Awan 
I don’t know. Like, I just think that these are things that Wi Fi is like, very good. And like, you know, making things simple. And like, despite like, No, we lost, like, we come with one price. We don’t offer any discounts or something like maybe like, there will be a you don’t have like, you know, Black Friday or you don’t get this thing. Just keep it simple. Buy one product for one customer they want and offer one thing and be very good at it. It’s like Monopoly. If you read the book of zero to one really good book by Peter Thiel, which I had a chance to take in person so he I was able to get in person for him. And those things changed my life. Right? Like I personally, if you ask me, I was born in Pakistan, moved to Canada. I was I just graduated from school at that time, I went to all over you. And it changed my life in a way that how many times like you know, your life basically will take it’s like a movie, you know how things change. And now I look at all those things and how the world evolved around us. A lot of companies got acquired, some went public. And we all started together, if we got acquired as well, so it’s, you learn about that focus is the king. And if you stay in the industry for long enough in a specific industry and do some really good stuff, you know, you get rewarded, or money just a byproduct. And luckily, like outside of crypto, like you know, I learned a lot like telephone security, I learned a lot and everything you’re learning, but staying focus is super, super, super critical.
Matt Zahab 
It’s a really good point there any other really good one-liners for me Haseeb regarding YC are just things you’ve learned sort of that founders can really take and distill down.
Haseeb Awan 
Actually, one thing Matt about personally, like I said, I came from Pakistan, right? A lot of immigrants who come to US and Canada, they normally end up in like Tom Hortons, or like driving like in the Seminole damage, right. And that was a typical job. You get there and us trying to work for IBM, or like, you know, Cisco, or that’s like a job that the career path that we normally are asked to do. So always using, like, what people who actually build companies, right? That’s a very different question. But who are the people who go to Stanford? Like, you know, like, what breed of people who study at Harvard? Like, what do you need to do to get there? What I’ve learned is they’re all on people with very good habits. It’s like, you walk into a gym and you see someone very well toned, very good shape, and you’re out of shape. And you say, man, what did this person has to do? To get to shape.
Matt Zahab  
Consistency, baby consistency.
Haseeb Awan 
Consistency. and I see this thing. If I go to a gym, and I spent like, 10 hours, single day, doesn’t matter, I have to do one hour per day for 10 days. And that was worth showing showing up every day. Even though there’s no audience. It’s like Twitter accounts, a lot of people have built really good for their audience. And they keep on tweeting like, look at like, people, right? If you look at his first video, I think it had like 1000 views or something, I don’t know, like religious views. But he is the SEO the life it like an SEO, you have to produce content, you have to do stuff every day. And I think that’s life too, right? You have to keep us a better version of yourself every day. And as long as it’s not easy to do so. Because we’re always changing like 10% for like, per month. 100x. You know, we’re always changing that. And I think there was another quote that I read somewhere that people overestimate what they can do it one year, but they underestimate what they can do in 10 years. Yeah, another great one, just stay consistent. And frankly, life is flight will be easy. And that’s all I think.
Matt Zahab 
When you were at YC, did you incorporate the famous, you know, what did you do this week, sort of report card that every founder had to fill out? And on top of that, how did we scale 7% this week? And a follow up to that, you know, why 7% was the number I’ve always been intrigued by that.
Haseeb Awan 
So it’s unfortunate, basically, it’s the rule of 12. Right? So our rule of 7%. So if you do 7% per week, you basically, if not this week, you effectively double your growth within three months. So if you grow 7% per month, you grow. Like, you know, in 12 months, you compound to like 100% growth. So I see three months. So effectively, if we have like 200 users, by the end of the we don’t know, the three months, you’ll have like 200 users. So unfortunately, it was that easier. If you want to like you know, say that. Like whatever you’re like whatever your target is just divided by like, you know, percentage and whatever. Like if you say I’m going 5% Just divide 100 by five and it will take 20 months for you To get to wherever you are double it. Right? So that’s the rule behind 1%. But also, it’s a good metrics to, like we grow slightly lower than that right now. But we focus on month or month because not easy to sustain 5% percent month over a week or week or even six months, on a percent, you know, it’s very early. But yc is basically Okay, can you do that or not. And it gives you a bit of a self belief in you. Because now that we run a company, which is like multi, you know, billion dollars, it’s very difficult to envision that someday, some people will be paying a millions of dollars to use a product that you’re thinking about today. It’s crazy. Like, I remember, in YC, we have something called YC camps. It doesn’t happen anymore, but we have a different format, but we go for camping for three days without cell phones and everything. And pretty much every founder of that, and the left 1000 founders and you’ll see like Brian Armstrong someone caught or like, you know, Patrick from, you know, from stripe on other corner you playing together, and then you get a chance to learn about it. And that’s weird when you eat. When you’re on a dining table. You say, Okay, man, these people are eating the same food I’m eating, like, he hasn’t done anything crazy. Like you sit down with them. And you say, okay, man, it’s not like they have a genius kind of mind where they will read everything. And within few minutes, they will remember everything is the normal person, just a normal person, but focused and like status and a couple of rules. And I think that gives you a better perspective about how life works. And it’s all about how you look at life. You know, and just be consistent. Again, this is a simple thing to say, a lot of people will have regression on First off, first off, like January, but we are like literally like 80 days from this year. So why don’t we do that right now, and make this our first semester and see what we achieve in the next three months. I love that in my personal life. Like I just think about like, I don’t think so I’m like super successful, I’m damned, okay, but at the same time, we could have done much better, and never overpromise. In my life. You know, a lot of time we try to like push the top and bottom in trading as well. And it’s okay just have entered and just make money and just leave. I love that. And the people who win and the one who leaves the poker table along with your poker table. You still in the game.
Matt Zahab 
Yep. Haseeb what an episode man you brought the noise. I really appreciate you. We do have to wrap up here but man incredible love the advice. Love the takes on mobile security, very pumped to see what you and the team Efani have in store for the future. Until next time, and you will definitely be on for round two. I can’t wait for that to happen, hopefully in person. But until next time, can you please let our listeners know where they can find you and Efani online and on socials.
Haseeb Awan 
Ah, sure. Our username is pretty simple, Efani. E.F.A.N.I Twitter, Facebook, Instagram, everywhere YouTube, same Efani. If you’d like secure mobile service, you will find us like number one, number two, or efani.com. For your listeners, we actually have a tool that I send you a link to where they can put their telephone number and it will tell their telephone numbers go to them for free. So it’s like Curt code, but for telephone number where we basically will tell you how easy it is to hack your phone and can you be able to do that? 
Matt Zahab 
Love that. Great. Haseeb. Thank you so much, man. Really appreciate it and looking forward to round two.
Haseeb Awan 
Thank you Matt for having me on the show. And again, if you’re we’re going to check out there. Check your score.
Matt Zahab 
Amazing, folks. What an episode with Haseen Awan, founder of Efani drop an absolute knowledge bombs. We’d love to see a tons of advice for founders some great stories of Vitalik and some of the other founding fathers of crypto back in the day credit score for telephone numbers and some security best practices hope you enjoyed this one. If you did, please do subscribe. It would mean the world to my team and I the team love you guys appreciate you Justas you were the best appreciate you man and to the listeners love you guys. Keep on growing those bags and keep on staying healthy, wealthy and happy bye for now and we’ll talk soon.
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October 11, 2022 07:00 ET | Source: Market Research Future Market Research Future
New York, New York, UNITED STATES
New York, US, Oct. 11, 2022 (GLOBE NEWSWIRE) — According to Market Research Future (MRFR),”Global Pharma Knowledge Management Software Market, By Software, By Deployment Type, By End-Users  – Forecast 2030”, the global market is poised to touch USD 5.15 billion by 2030, registering an 18.2% CAGR throughout the assessment period (2020 -2030).
Pharma Knowledge Management Software Market Overview
Using pharma knowledge management software helps optimize manufacturing processes in real time. With the growing competition among pharma companies, knowledge management software is becoming increasingly critical to efficient and compliant product development. Rapid digitization and the use of advanced technologies & processes across pharmaceutical companies impact market growth positively.
Top Key Players leading the global pharma knowledge management software market are,
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Pharma knowledge management software features document management solutions for effective & collaborative workspaces connected through the internet and networked systems. It allows sharing of ideas, experience, and knowledge among team members, contractors, and associates. Over recent years, knowledge management solutions have become crucial for pharma companies to share scientific data and other R&D information securely. Pharma companies are boosting investments to deploy sophisticated knowledge management tools to enhance, retain, and transfer knowledge extracted from their R&D.
The global pharma knowledge management software market is expected to gain significant traction in the next few years. The growing demand for robust knowledge management platforms from pharma companies worldwide is a critical driving force. Besides, the spurring rise in healthcare and pharmaceutical industries boosts the market size. Pharmaceutical firms worldwide are increasingly embracing automation.
Today, most pharmaceutical companies and research institutes use these systems to protect the knowledge extracted from their R&D activities and manufacturing professionals during information sharing among various departments across the organization and partnering companies. With the rising demand for these solutions to increase productivity and improve the engagement & performance of employees, the market is projected to perceive significant growth over the past few years.
business continuity, eliminating commute times, expanding the talent pool, and encouraging diversity.
Pharma Knowledge Management Software Market Report Scope:
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Pharmaceutical and biotech companies need to handle large amounts of complex data extracted from their R&D processes and specialized researchers. The knowledge management system also helps salespersons with accurate information when pitching a specific drug and collects & stores the feedback and data accessed from physicians. AI-powered pharma knowledge management solutions are trending.
The pharma industry is vulnerable to cyber-attacks due to the involvement of vast innovations, massive R&D investments, and intellectual property on patient health data. The risk of intellectual data theft is significantly higher in pharma and biotech companies. Resultantly, the pharma industry is rapidly turning to knowledge management software to securely manage and share their critical data within the organization and with partnering companies during mergers & acquisitions and licensing deals. 
Pharma research and drug development processes are extensively complex and require multiple clinical trials. Therefore, drug development companies need a robust system that can help them recognize unusual patterns in vast clinical trial data and ensure no critical information is overlooked. Pharma companies are increasingly adopting AI-powered knowledge management solutions to enhance their research processes. 
Pharma Knowledge Management Software Market Segments
The pharma knowledge management software market report is segmented into software/solutions, deployment types, end-users, and regions. The software segment is sub-segmented into iOS, Android, Windows, and many others. The deployment type segment is sub-segmented into hybrid, cloud, and on-premise.
The end-user segment is sub-segmented into environmental biotechnology, animal biotechnology, medical biotechnology, forensics biotechnology, agricultural biotechnology, academics, and others. The region segment is sub-segmented into the APAC, Americas, MEA, Europe, and rest-of-the-world.
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Pharma Knowledge Management Software Market Regional Analysis
North America dominates the global pharma knowledge management software market. The growing adoption of pharma knowledge management software across pharma enterprises drives the pharma knowledge management software market growth. Besides, the early uptake of knowledge management systems in pharma companies of all sizes boosts the market size, supporting interaction & information sharing among scientists and pharma researchers.
The rapidly growing competition and vast demand for multi-disciplined processes among pharma firms in this region escalate the market demand. The growing need for integrating and delivering external & internal scientific data for decision-making and attaining organizational goals influences the market size. Additionally, increasing R&D investments in developing other related technologies, cloud solutions, and economic growth accelerates pharma knowledge management software market revenues. 
Pharma Knowledge Management Software Market Competitive Advantage
The global pharma knowledge management software market appears highly competitive due to several notable players forming a competitive landscape. Industry players initiate strategic approaches such as mergers & acquisitions, collaborations, expansions, and technology/product launches to gain a larger competitive share.
Also, they make significant investments to drive research & development activities and expansion plans. Technology providers employ continuous improvement strategies to analyze product updates, implement improvements, and launch new technologies to meet the changing consumer needs. 
Software developers are increasingly collaborating with biopharma manufacturing to develop automation technologies. Such deals strengthen their position as crucial software & solutions providers. Pharma companies developing biologics, small molecule, and new drug modalities create significant market demand for well-developed knowledge management software to optimize biopharma manufacturing processes in real-time. 
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For instance, on Sept. 29, 2022, TetraScience, a leading scientific data cloud company, announced a partnership with Scilligence, an industry leader in unified informatics solutions for small molecules and biologics, to enable its customers to access the Tetra Scientific Data Cloud to accelerate productivity and scientific outcomes. Scilligence is committed to helping customers use their scientific data more effectively. 
Its proprietary technologies address three main areas of Life Science informatics needs, including knowledge management and collaboration. TetraScience primarily transforms the way scientific data is used, making it actionable and available for advanced analytics. The partnership will enable TetraScience to help customers gain operational efficiencies, more powerful insights, and better outcomes across the pharma value chain, leveraging the value of all their scientific data. 
Related Reports:
Knowledge Management Software Market Research Report: Information By Type, By Deployment Type, By Organization size By End User and Region—Forecast Till 2030
Clinical Practice Management Software Market Information, By Mode Of Delivery, End User – Forecast Till 2030
Healthcare Revenue Cycle Management Market Research Report, By Type, By Component, By Deployment and By End-user – Global Forecast till 2027
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Market Research Future (MRFR) is a global market research company that takes pride in its services, offering a complete and accurate analysis regarding diverse markets and consumers worldwide. Market Research Future has the distinguished objective of providing the optimal quality research and granular research to clients. Our market research studies by products, services, technologies, applications, end users, and market players for global, regional, and country level market segments, enable our clients to see more, know more, and do more, which help answer your most important questions.
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It is fairly widely understood that successfully deploying electronic document management systems requires properly applying functions like check-in and check-out, version control and rollback when creating and protecting documents. The documents must also be available in whatever formats are required to deliver them in their respective media whether they started out on paper, as email text, sound recordings or some other configuration.
What often gets overlooked, however, is the need to do all of this in a way that can accommodate the scope and needs of your organization — not only today but in the future, and as part of an overall content management program. Given the frequency with which companies buy one another these days, it is conceivable that yours might acquire another or be acquired at some point during your tenure. And when that happens, the document management systems in place right now — if any — likely will turn out to be insufficient, because it wasn’t implemented with the idea of scaling to embrace a larger entity in mind.
Read about the importance of document capture as a first step in effective document management systems
Get a definition of electronic document management
Learn about optimizing the capture process within a document management strategy
One of the reasons this is so — besides no one thinking about it — is that “scalability” can be defined in so many ways that the issue is easier to ignore. For a lot of people, the term means simply the ability to throw more servers and more memory at the system should the workload cause performance to sag. From a technology standpoint, this certainly is one important characteristic.
And though response time — to name one performance-related measure — is something business users are sensitive to, it is far from a primary business factor.
Business factors affecting scalability
From the perspective of addressing the business need, scalability is less about the materiel and more about the work being performed. The factors that relate to and are affected by that work are more essential to the business; they will expand and contract in step with changes in the business itself. Because they will affect the burden placed on the document management system, that system must be able to size itself to the load.
This line of logic seems straightforward enough, but it quickly gets complicated when it comes to defining how that load is best measured. Typically, there are three ways to approach this:
Each of these can and will likely change during the course of any document management product’s lifetime, and it can be a real problem when, say, the document or user volume grows beyond the system’s capacity to handle it. Finding one with some built-in flexibility and the proper mix of contexts will afford a fair measure of future-proofing, and the exercise of scoping your context and selecting the most effective system is at the center of the scalability question.
Steps along the road
Preparing for the scoping project should encompass a few core research initiatives and some basic calculations to identify and estimate the kind of scale an organization should be looking at. Here are some examples:
Properly conducted, these tasks will result in a fairly clear picture of what your document management scalability requirements should be. Ideally, you would perform this work before issuing your request for proposal (RFP) so you can ensure that the RFPs you receive will actually address the needs that you have.
Besides maximizing the odds that you will end up with a system you will be happy with, this latter point also speaks to one last often overlooked scoping success factor: The ability to identify, qualify and limit the number of products to pick from. Simple Google searches will return long lists of possible candidates, and it is enormously helpful to be able to narrow that list by separating the wheat from the chaff according to some tightly defined parameters.
ABOUT THE AUTHOR
Steve Weissman provides guidance and professional training on content, process and information management. Weissman is president of the AIIM New England Chapter and principal consultant at Holly Group. He can be reached at [email protected].
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by Mark Roy Long | Updated Aug. 5, 2022 – First published on May 18, 2022
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Consistency is a necessity when performing information technology (IT) tasks at your small business. Whether it’s installing a software patch or responding to a server failure, IT procedures must be well documented to produce desired outcomes.
IT runbooks are the best method to achieve this consistency. We’ll go over runbook basics, the differences between runbooks and playbooks, and how to create a runbook, so you can begin using this tool at your small business.
Each IT runbook documents an approved process, and IT system administrators and operators use runbooks, collected in catalogs, to ensure routines such as starting, supervising, debugging, and stopping a system are standardized.
With a runbook, whether a process is performed daily or once a year, an experienced employee and a new hire will complete it the same way.
Typical runbook catalogs address:
Runbooks are part of Information Technology Infrastructure Library (ITIL) protocols. The ITIL framework consists of best practices and checklists to integrate IT activities with overall business procedures and objectives.
Runbooks incorporate information from ITIL processes such as knowledge management and contribute to problem management.
Runbook automation (RBA) via IT management software allows you to create runbooks and perform them automatically, with human intervention occurring only at predetermined points.

This runbook combines automated tasks with human analysis. Image source: Author
A runbook catalog is like a cookbook: Each one is a collection of processes that includes lists of resources and procedures to produce predetermined outcomes, whether it’s monitoring system performance or cooking an omelet.
Runbooks are often confused with playbooks — some IT professionals use the terms synonymously — but there are significant differences. While runbooks define individual processes, playbooks deal with overarching responses to larger issues or events and may incorporate multiple runbooks and personnel within them.
The security incident response playbook below includes runbook documentation, but its workflow has a wider scope than the runbook alone.

This security incident playbook incorporates relevant runbook documentation within its workflow. Image source: Author
If a runbook catalog is comparable to a cookbook, a playbook is like a guide to hosting different social events: a cocktail party, a wedding reception, or a formal dinner.
Each event includes food items — hors d’oeuvres, a wedding cake, entrees, and desserts — but the recipes, instead of standing alone, are part of a larger workflow: creating a guest list, formulating a menu, choosing music, and more, to create a unified social experience.
Runbooks come in two categories: general procedures and specialized procedures for specific events, service requests, or assets. Both types of runbooks may be:
General runbooks include routine IT department activities such as a help agent responding to low-level IT tickets or a network administrator performing pre-scheduled tasks in your IT management software:
Documenting routine procedures makes new IT employee onboarding more efficient and promotes process consistency no matter who is performing tasks.
Specialized runbooks document processes for more complex service requests or unplanned events, such as different disaster recovery scenarios. A detailed runbook for each situation reduces downtime and produces optimal results.
Specialized runbook topics include:
The worst time to create a specialized runbook is in response to a critical event. Be proactive to avoid the loss of time and money.
As you work through the five steps below to create your runbooks, keep the five As in mind:
Careful planning is required to produce high-quality runbooks that provide the most help for day-to-day tasks and unexpected critical events.
Considerations include:
Each runbook must be comprehensive yet focused, and uniform content organization allows IT personnel to access information without delay.
Gather the necessary information for your runbook before you begin writing to streamline the writing process.
Information to generate includes:
A runbook template aids the research process because you’ll know up front what you need. You also avoid a start-and-stop writing process due to repeatedly backtracking to find yet another piece of critical information.
Documenting procedures may not be anyone’s idea of a good time, but completing the previous two steps will make the process more efficient when you’re ready to write.
Two helpful hints include:
Another way to achieve clarity is to pair a technical writer with an IT subject matter expert (SME) instead of using only IT personnel to produce runbooks.
Everyone wants their first draft of a document to be the final version. Instead, conduct rigorous testing of completed runbooks to identify missing, incorrect, extraneous, or unclear content.
Two groups to use for testing are:
Collect feedback from those outside the runbook’s operator procedures, such as upper-level supervisors and others who participate in authorization or communication processes.
Change is a constant inside IT departments and systems, so periodically evaluate and update your runbooks to maintain their applicability.
Two times to do this include:
Store your runbook documentation in a centralized repository for easy updating and so everyone uses the same versions.
Runbooks ensure consistent, high-quality IT service delivery, whether it’s a routine help desk ticket or an unexpected system failure. Producing runbooks is also a proactive strategy to minimize the loss of time and money due to critical events.
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Mark Roy Long is a technology journalist and workflow expert writing for The Ascent and The Motley Fool.
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Keeping on top of critical documents and managing business data are some of the most important things your company can do. If you have installed a document management system, we’ve got some tips to help you run it effectively.
Implementing a document management system (DMS) is a great first step to keeping your business documents organized. However, you’ll need to adhere to some document management best practices to maintain effective document management, and we’ll show you how.
The good news is that many of the leading document management software solutions make it easy to keep track of your documents and ensure your business is compliant with local legislation. That doesn’t mean there’s no effort on your part, and below are the top document management best practices to help you get started.
Document management system best practices include accurate indexing and filing of electronic documents, creating a document access hierarchy and carrying our regular audits.
The best business document management system is the one that’s easy to use and full of features to make your life easier. Such features include automations, file versioning, collaboration options and robust security for your files.
Some of the document management best practices featured below may seem obvious. Thankfully, that means they’re easy to understand and implement; you need only ensure you remain consistent with them to have a continuously robust document management system in place. Let’s go through them.
The first step your business needs to take is identifying which document management system is right for you. While many of the options are similar, they’re not the same, and choosing one that doesn’t meet your needs can be a waste of time and money.
If your business creates a lot of new documents that you need to collaborate on, then something like Microsoft SharePoint or Egnyte are good options, as both offer Office 365 integration. Alternatively, if you simply need a space to store and manage contracts, DocuWare is a terrific option that also allows you to digitally sign your documents.
To ensure your documents are easily accessible, it’s vital that you index each new document and folder accurately, thus creating a consistent file structure. Prior to creating your DMS, we recommend that you make clear folder structures and create a list of categories for each document type. 
Clear indexing makes it much easier to find documents when searching, and far easier for different departments to manage documents within their section of the business. When using a document management solution like M-Files, you can also label documents with tags and other forms of metadata, ensuring each document is in its proper place within your DMS.
If you’re migrating from physical documents to electronic documents, it’s good practice to make digital copies of your paper documents. It may be a daunting task, but scanning documents and transferring them to an electronic digital management system ensures that sensitive documents remain safe and accessible.
Paper documents are much easier to lose, and a physical filing cabinet doesn’t have the same level of security that the best document management software provides. So moving everything over not only makes filing more efficient, it also gives far more robust protection for each document.
Not every person in your business needs to have access to every document that lives in your document management system. There will be sensitive documents — like employee contracts and performance records — that must remain confidential. Thankfully, with today’s document management software you can grant access permissions to users of your choice.
When setting up your document management system, take time to identify which senior members of staff and departments need to access specific documents. They’ll also be able to control access for their own team members, and choose which of them can access, edit and share documents.
Automations are something every business should add to their document management workflow. They make business life easier and also help you remain consistent in managing your documents and business processes.
Depending on the document management software you’re using, you can send automated notifications when a document is created or edited. You can also set automated document approval workflows for certain documents, as well as set up automated invoicing if your business works with external clients. 
If you’re using an efficient document management system, you can expect to have more automation options available, and it’s a good idea to make use of them.
Assuming you want to move away from physical documents and filing cabinets, you have two options when it comes to using a document management system: on-premise and cloud storage. 
On-premise document management software allows you to control your documents from a server within your business. Cloud storage means your documents exist on third-party servers — which some users don’t like.
However, cloud storage gives you an added layer of protection should your hardware get damaged or stolen, as you’re still able to access your documents in the cloud. Cloud-based software also makes it much easier to collaborate with different users, especially within remote teams, improving overall business efficiency. 
If you’re looking for a space to manage documents as well as other file types, check out our top online cloud storage providers for documents.
If your business constantly updates documents, having effective version control in place is a must. File versioning means you can access previous versions of documents, and restore them if needed. 
It also lets you give some users only the ability to view documents and other users the ability to view, comment and change the edited versions. Doing this means you can effectively collaborate on a document and ensure a document isn’t changed without the proper authorization.
Although it’s much easier to manage business documents with an electronic document management system, it’s still good practice to do regular audits of your documents to mitigate against potential process failures or breaches. 
You can do audits internally and externally. For the former, it’s good to do audits every three to six months, while an external audit can be conducted annually.
Not only does auditing allow you to learn what documents you have in place, it also means you can understand if your business is being compliant with sector regulations. Many professional sectors will enforce an external audit, so it’s good to keep on top of everything, rather than panic when the time comes for your business to be put under the microscope. 
It’s a good idea to learn what types of documents you need to keep in the document management system for a certain period of time. For example, in the financial industry, regulatory requirements state that certain documents must remain on record for a period of seven years. Before deleting a document, double-check to see if it’s against regulations to do so.
Sticking to these document management best practices will help you keep your document management system in the best shape possible. If you have signed up for a new document management system, it’s best to put the above tips in place as soon as possible, to ensure you can keep on top of your documents and business processes.
While all the above tips are important, we suggest you prioritize folder and file structure, version control and selective user permissions, as these are the core of efficient document management. 
It’s also worth trying out different document management solutions before committing to one long term. This way your business can identify which solution is best for its needs and provides the best user experience, which is important considering you’ll likely be using it every (working) day.
While still at it, read our document management vs content management guide to understand which product better suits your needs.
What do you think the best practices are for efficient document management? Is there a business document management system you recommend? Which software do you currently use for managing documents? Let us know in the comments. Thanks for reading.

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Developing applications using open source components provides the architectural building blocks to accelerate digital transformation. But as it matures in the enterprise, IT leaders need to grasp the mindset shift that goes beyond the “open source is free” mantra and recognise the role it plays in modern enterprise architectures and the enterprise support and service-level agreements, which are very different from traditional commercial software contracts. This difference can jar with the procurement processes that organisations are accustomed to.
Andrew Davidson, senior vice-president, cloud products at MongoDB, believes that any piece of critical software needs to be built on open source components. “It gives people freedom, flexibility,” he said, “and open source tools are kind of more intuitive.”
However, raw open source code, pulled from public source code repositories such as GitHub, tends to come “as is”, with no warranty. From a support perspective, there are no obligations from either side, said Peter Zaitsev, CEO at Percona. “Things happen based on goodwill relationships and negotiations,” he added. “If you want any guarantees – help and support, bugs fixed, old versions maintained, and so on – this all comes with commercial agreements with companies or individual developers.”
The first misconception is the question of “free software”. For many software developers, their first experience of a new open source tool or component is when they take on board the code within a project and try it out. This “try before you buy” model enables enterprises to deploy proof-of-concept applications. Because there is no commercial licence fee, businesses can continue to run the free version in production and scale up the deployment.
But all the support for the open source used must be managed in-house, where developers reach out to the wider open source community to help them solve particular issues.
Shaun O’Meara, field CTO at Mirantis, said: “People sometimes get very religious about open source software. We’re in the game to make money.”
In his experience, organisations need to select a partner business in order to make the best use of open source software. From a Mirantis perspective, he said: “We provide indemnification, guarantees and handle integration. This is a balancing act between offering the choice that comes from using open source with a managed service and guide rails.
“Open source companies build businesses around providing these value-added services on top of the freely available code. Some, like MongoDB, have gone further, commercialising the product as SaaS [software as a service].”
Beyond offering an open source helpdesk, Davidson believes open source businesses have fundamentally different DNA compared with traditional software companies. “In a commercial software company, customers are responsible for getting the software going,” he said.
When MongoDB started out, the company became the tier 3 support for customers, providing technical updates to the product, said Davidson. But with its Altas software as a service open source data platform, MongoDB is now the first line of support – tier 1.
Although there are a large number of companies commercialising open source with managed services for the enterprise, many widely used open source components are not maintained in this way. Components such as SSH are managed either through committees or a federation of major users, who pull together to fix problems quickly.
“We all need open source standard core building blocks, managed by the federation of users,” said Davidson. When something such as Heartbleed exploits a serious vulnerability, “the entire industry works non-stop to patch the critical component”, he said.
This is how OpenSSH was fixed following revelations of the Heartbleed exploit. Similarly, the community pulled together to patch the Meltdown and Spectre processor vulnerabilities.
Davidson described the way these critical components are developed, maintained and patched as analogous to riding a bike. “You have so many eyes on something,” he said. “But if no one is driving the development of the component forward, just like when someone stops pedalling a bike, the process that keeps open source going falls over.”
Driven by the digitisation trend, software development skills are in high demand, and developers increasingly turn to open source tools and components as their preferred method for building new applications. Amanda Brock, CEO at OpenUK, said that rather than trying to stop software developers using open source, “understand the market you are in and where it makes sense to use open source code”. She added: “Every company needs a policy on open source software. It is not a business model. There is a contract that goes with the software.”
When organisations stipulate open source as part of a request for proposals, Brock warned that the tender process may end up as “a tick-box exercise”. Here the winning tender may go to a firm that says it complies with the OSI model for open source, but it may lack the expertise to support a third-party open source component long-term.
The future for software is increasingly open source. Software developers draw on open source tools and components to help them deliver highly functional software with greater agility. Using open source means they do not have to reinvent the wheel and can instead focus on writing innovative software for the business.
As more open source components become embedded in enterprise IT, the IT leadership team will need to assess whether the free open source code is good enough or whether a managed service or open source SaaS product fits the business’s requirements. Whatever route is taken, support for the component – either through the open source community or a third party – needs to be in place to cover the lifespan of the software-based product that makes use of it.
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