Last updated: 19 October 2026

These Terms and Conditions apply to all services provided by IT Zone Pakistan (“we”, “us”) and to the use of itzonepakistan.com. By requesting a quotation or using our services, you agree to these terms.

1. Our services

We provide document scanning and digitization, document management software (DMS), office paper shredding, and office computer scrap buying. The exact scope, timeline and price of each job are set out in the quotation or agreement we share with you.

2. Quotations and payment

  • Quotations are based on the information you provide (for example, number of pages, paper sizes and condition, indexing needs) and are valid for 30 days unless stated otherwise.
  • If the actual volume or condition differs from what was described, we will agree any price change with you before continuing.
  • Payment terms, including any advance, are stated in the quotation. Prices are in Pakistani Rupees and exclude taxes unless mentioned.

3. Document scanning

  • You confirm that you have the right to hand over the documents and to have them digitized.
  • Documents are collected and returned using the method agreed with you, with a record of what was handed over.
  • We take care when preparing fragile or damaged documents, but we are not responsible for damage caused by the documents’ existing condition.
  • Scanned files are checked for quality. Please review the delivered files and report any issues within 15 days of delivery so we can correct them.

4. Paper shredding

  • Our office paper shredding service is free of charge when your document scanning project is also done by IT Zone Pakistan and the project includes at least 5,00,000 (5 lakh) documents. Shredding outside these conditions is charged as per quotation.
  • Only paper documents are accepted for this free service unless agreed otherwise.
  • A Certificate of Destruction is available on request. Shredded material is disposed of or recycled responsibly.

5. Computer scrap buying

  • You confirm that you own the equipment you sell to us, or are authorized to sell it.
  • Prices are agreed after inspection of the equipment.
  • Please back up and remove your data from computers and storage devices before handover. Data destruction of storage media can be arranged on request.

6. Document Management Software (DMS)

Free online demos are available on request. Licensing, installation, support and any subscription fees are set out in a separate quotation or agreement.

7. Confidentiality

We treat all client documents and data as confidential and use them only to perform the agreed service. We are willing to sign a Non-Disclosure Agreement on request. Please see our Privacy Policy for more details.

8. Limitation of liability

To the extent permitted by law, our total liability for any claim related to a job is limited to the amount you paid for that job. We are not liable for indirect losses, or for delays caused by events outside our reasonable control.

9. Website

Information on this website is provided for general guidance and may change without notice. Content on this website may not be copied without our permission.

10. Governing law

These terms are governed by the laws of Pakistan, and the courts of Karachi shall have jurisdiction over any dispute.

11. Contact

IT Zone Pakistan, II Chundrigar Road, Uni Plaza, Karachi, Pakistan
Email: info@itzonepakistan.com · Phone / WhatsApp: +92 314 4166 777