CHARLESTON, S.C., Sept. 12, 2022 /PRNewswire/ — Blackbaud BLKB, the world's leading cloud software company powering social good, has been named to Quartz's ranking of the Best Companies for Remote Workers 2022. Blackbaud is one of the top 20 large companies that made the list and is the largest company on the list. 
"Blackbaud officially transitioned to a remote-first workforce approach in November 2021, so we are thrilled to receive this recognition ahead of our one-year mark," said Margaret "Maggie" Driscoll, chief people and culture officer, Blackbaud. "Together, with our customers, the work we do impacts millions of lives. That's why we work so hard, and why it's so important to us that our culture is one that promotes success for all."
"Companies at the vanguard of remote work helped show everyone else how to do it. Now we are seeing their best practices replicated across industries, at companies of all sizes," said Quartz executive editor Heather Landy. "The companies on our ranking are putting their remote policies to use as a recruiting and retention play, as a tool for diversifying their talent pool, and as a performance strategy. Our second annual ranking honors businesses that have gone above and beyond in ensuring that their remote workers have the tools they need, from technology stipends to wellness perks, to do their jobs effectively."
Blackbaud's remote-first workplace culture is focused on:
Over the past year, Blackbaud has also been named one of America's Most Responsible Companies by Newsweek, one of America's Best Mid-Size Employers by Forbes, and one of America's Best Employers by State by Forbes.
Quartz's Best Companies for Remote Workers, now in its second year, is an opt-in global ranking to recognize employers that are setting the standard for distributed work. The list is determined by employer and employee surveys conducted by the Best Companies Group, with program advisory partner Doist. Employee survey participation is optional and confidential.

Learn more about careers at Blackbaud here.
About Blackbaud
Blackbaud BLKB is the world's leading cloud software company powering social good. Serving the entire social good community—nonprofits, higher education institutions, K–12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies and individual change agents—Blackbaud connects and empowers organizations to increase their impact through cloud software, services, expertise and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility (CSR) and environmental, social and governance (ESG), school management, ticketing, grantmaking, financial management, payment processing and analytics. Serving the industry for more than four decades, Blackbaud is a remote-first company headquartered in Charleston, South Carolina, with operations in the United States, Australia, Canada, Costa Rica and the United Kingdom. For more information, visit  www.blackbaud.com or follow us on Twitter, LinkedIn, Instagram and Facebook.
About Quartz Media
Quartz is a digitally native news organization with a mission to make business better. Our journalists around the world specialize in analysis of the global economy for an audience of purpose-driven professionals. We help our readers discover new industries, new markets, and new ways of doing business that are more sustainable, innovative, and inclusive. Quartz is the top business publication for global executives ages 25-45, and we have been a pioneer in premium, mobile-first, native advertising experiences since our founding in 2012.
Media Inquiries 
media@blackbaud.com
Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

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SOURCE Blackbaud, Inc.
© 2022 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.

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June 16 2022
Microsoft has unveiled Viva Sales, the first role-based module in the Viva lineup. Viva Sales is a sales experience tool that looks at data and relationships across CRM, Office 365 apps and content, and Teams to assist sellers with advice and context.
“Viva Sales is a companion of any CRM system,” said Emily He, CVP of Microsoft Business Applications, in a statement. The product “captures valuable customer engagement data, intelligently automates data collection, delivers real-time insights to customer interactions, and recommends next-best actions all the way to closing the deal. It also gives sales management a more holistic view of what’s happening in each account, so they can better manage and forecast their sales results,” she added.
Microsoft plans to launch Viva Sales in Q4 2022. It will integrate with Dynamics 365 Sales as well as other CRMs, according to Microsoft. 
See also:
According to Microsoft, the new module of Viva aims to address pain points like data entry, gathering customer engagement data stored in documents, and reducing administrative work.

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.
Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.
More about Jason Gumpert

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Driven by market demand for efficiency and cost savings, the largely traditional legal industry is increasingly adopting legal technology to improve processes. Implementing a law practice management software (LPM) can help law firms minimize administrative tasks and spend more time practicing law and meeting client demand. 
There are many moving parts to adopting new software and processes in a law firm. Once you’ve done your research and landed on viable options, getting the staff’s buy-in to the new law practice management platform is essential. Without sufficient onboarding and training, law firms won’t get the full return on investment or leverage the features to run their practice as efficiently as possible.
While introducing any new software comes with an adjustment period, with the right law practice management provider, resources, and training — your firm can begin using any system in no time at all. Here are a few tips to make the process smooth for your entire team.
The first step in successful implementation of law practice management software is getting the entire staff on board. Even occasional users should be involved in training so that they know how to use the software as the situation dictates. When lawyers and staff understand the value of legal technology and how it benefits them, they’re more likely to commit to learning and understanding it.
Clarifying the current inefficiencies that the software aims to solve shows law firm staff how their jobs become easier after the training process. You could provide real-life examples of pain points that impact specific members or departments to drive buy-in. For instance, if your firm struggles with document management, you can showcase how a cloud-based LPM safely stores all documents in one location and can be accessed from anywhere. Documents can be tied to a specific matter or contact, so you can quickly access a document when you’re working under that screen. 
No matter how intuitive, there will be bumps along the way that can cause delays or frustration among staff. Your law firm should prepare for and communicate with clients about the changes and potential delays that could impact them. This is where an LPM provider can support your law firm through the onboarding process. 
Law firms should also have a clear idea of the problems they’re looking to solve and the goals they want to achieve with the software. Law practice management software is simply a resource to enhance workflow and efficiency, but it can’t do it on its own.
Training should never be a one-time event. As staff members gain skills and navigate features, they will need to practice them to become more comfortable with the platform. This doesn’t have to be time-consuming – just 10 or 15-minute training sessions with hypothetical scenarios can build the skills necessary to use the software regularly.
Most importantly, hypothetical scenarios and practice sessions allow staff to make mistakes and learn from them without compromising important cases or impeding the business process. They won’t be nervous about experimenting and learning with low stakes.
Incorporate training sessions during weekly or quarterly meetings. You can even host a lunch and learn session or provide an incentive for participating. Generating morale (and rewards) around training will make it feel less like work. 
Law practice management software vendors should provide resources and training for law firm employees. 
An open channel of communication is necessary to empower staff and ensure the platform is the right fit for the firm. Leaders can give feedback on progress, but it’s important that staff can also share their concerns or limitations with the software as well. The platform won’t be beneficial if the staff isn’t comfortable using it, so feedback is an opportunity for law firms to evaluate their different software options.
Feedback sessions should be structured, however. Examples may include meetings to discuss progress, a dedicated email to submit feedback and questions, or a digital suggestion box specific to the platform. 
Legal technology consultants with a certification in law practice management software are available to assist firms with the onboarding and training process. These consultants can support law firms with migration, implementation, and customization to ensure the software is used to its fullest.
Typically, legal consultants begin by understanding the needs of the firm and develop a strategy to implement new technology with minimal friction. If the training process is overwhelming or challenging, having a consultant can help firms save time, money, frustration, and downtime.
Whether a law firm conducts training on its own or brings in a consultant, the process should be systemized for future training. Software is constantly updated with new features and capabilities that will need some training to learn, and new hires will need to be trained on the software as part of their onboarding.
With systems in place, leaders and staff can prioritize processes, time, and budget to improve or execute new ideas and improve both the staff and the value of the technology in the firm.
As the staff and lawyers learn the software, they will experience small wins. All of these wins should be celebrated throughout the firm to instill the value of the technology and boost engagement.
For example, law firms can send out firm-wide emails to showcase positive results staff has experienced since implementing the new platform. Whether a process was created, or a staff member noticed a reduction in time spent on tasks that used to take hours, that should be a cause for celebration. 
Law practice management is ever-evolving with product updates, webinars, and training materials that continue well after the initial implementation. These updates are important for lawyers and staff to take advantage of new features, and learn how they can positively impact their day-to-day work.
Implementing new legal technology can be overwhelming for law firm staff, but once the real-world benefits are realized, staff can appreciate the time spent on training.
About this Author
Nina Lee is the Senior Marketing Manager at PracticePanther, an all-in-one law practice management software company. She leads the marketing department to create engaging campaigns that help legal professionals understand the power of legal technology.
 

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Kingston Digital, Inc., the Flash memory affiliate of Kingston Technology Company, Inc., a world leader in memory products and technology solutions, today announced the release of the Kingston IronKey™ Keypad 200 (KP200), the industry’s first drive to deliver the latest FIPS 140-3 Level 3 security for your data.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20220912005061/en/
Kingston IronKey™ Keypad 200, the industry’s first drive to deliver the latest FIPS 140-3 Level 3 security for your data, with alphanumeric keypad and multi-PIN option. (Photo: Business Wire)
The IronKey™ Keypad 200 is built with robust protection and flexibility of use in mind — offering XTS-AES 256-bit hardware-based encryption in a feature-rich and OS-independent alphanumeric keypad. KP200 incorporates a built-in rechargeable battery, so users can unlock the drive using the keypad for easy-to-use PIN access, without using software. Once unlocked, users can access their data by plugging the drive into any device that supports USB Type-A Flash storage, making it a plug-and-play device across IT ecosystems.
KP200 is FIPS-140-3 Level 3 (Pending) certified for military-grade security, and the drive’s circuitry is coated with tamper-evident, tough epoxy to prevent access to its internal components without damaging them. For another level of protection, the keypad is coated with a protective polymer layer to prevent the analysis of fingerprints on the keys.
KP200 supports a multi-PIN option, allowing the use of separate Admin or User PINs. KP200 locks the User PIN after ten failed login attempts, but if both PINs are enabled the Admin can be used to restore a User PIN and access to the drive. If the Admin PIN itself is incorrectly entered ten times in a row, the built-in Brute Force attack protection will crypto-erase the drive, permanently destroying the data and resetting the device. Additionally, KP200 can safeguard against malware from untrusted systems with two different Read-Only modes, empowering Admin to write-protect the drive during a specific session or globally across all User sessions.

“The Kingston IronKey KP200 is the first drive to successfully pass certification lab testing for the latest FIPS 140-3 Level 3 military-grade security level from NIST,” said Richard Kanadjian, encrypted unit manager at Kingston. “With no need for software and ease of use of the keypad, KP200 is the best solution for those looking for flexibility while maintaining the highest-level security for storing sensitive data on the go.”
KP200 adds security enhancements for FIPS 140-3 Level 3:
– Minimum PIN length goes from 7 to 8 digits (max is 15) for stronger PIN security
– No factory-preset PIN – User must set up PIN upon first use
– Periodic self-testing to ensure fully-functional security features – KP200 will shut down if a problem is detected
– Automatic shutdown under excessive thermal and voltage conditions
– Enhanced Random Number Generator to strengthen encryption key generation
The Kingston IronKey Keypad 200 has available storage capacities ranging from 8GB – 128GB and is backed by a limited three-year warranty, with free technical support, and the legendary Kingston reliability. For more information, visit kingston.com.
Kingston IronKey Keypad 200
Part Number
Capacity
IKKP200/8GB
8GB IronKey Keypad 200
IKKP200/16GB
16GB IronKey Keypad 200
IKKP200/32GB
32GB IronKey Keypad 200
IKKP200/64GB
64GB IronKey Keypad 200
IKKP200/128GB
128GB IronKey Keypad 200
Kingston IronKey Keypad 200 Features and Specifications:
Kingston^® IronKey™ Keypad 200 incorporates DataLock^® Secured Technology licensed from ClevX, LLC. www.clevx.com/patents
1 Some of the listed capacity on a flash storage device is used for formatting and other functions and thus is not available for data storage. As such, the actual available capacity for data storage is less than what is listed on the products. For more information, go to Kingston’s Flash Memory Guide.
2 Speed may vary due to host hardware, software, and usage.
3 Product must be clean and dry before use.
4 Compatible systems.
About Kingston Technology Company, Inc.
From big data, to laptops and PCs, to IoT-based devices like smart and wearable technology, to design-in and contract manufacturing, Kingston helps deliver the solutions used to live, work and play. The world’s largest PC makers and cloud-hosting companies depend on Kingston for their manufacturing needs, and our passion fuels the technology the world uses every day. We strive beyond our products to see the bigger picture, to meet the needs of our customers and offer solutions that make a difference. To learn more about how Kingston Is With You, visit Kingston.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220912005061/en/
© 2022 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.

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April 25, 2022 08:09 ET | Source: Fortune Business Insights Fortune Business Insights
Pune INDIA
Pune, India, April 25, 2022 (GLOBE NEWSWIRE) — The global document management system market size was USD 5.00 billion in 2021 and reached USD 5.55 billion in 2022. The market is anticipated to reach USD 16.42 billion by 2029, exhibiting a CAGR of 16.8% during the forecast period. The rising demand for paperless government and offices due to the extensive adoption of cloud services is expected to propel the market development. Fortune Business Insights™ provides this information in its report titled “Document Management System Market Growth, 2022-2029.”
A document management system is a solution developed to systematically manage documents and files and simplify data management. The rising demand for paperless government and offices may enhance the market growth. Further, the extensive adoption of cloud-based services may enhance the product adoption. These factors may propel the industry’s growth in the coming years.
Key Industry Development

Request a Sample Copy of the Research Report: https://www.fortunebusinessinsights.com/enquiry/request-sample-pdf/document-management-system-market-106615

Report Scope:

Drivers and Restraints
Robust Demand for Workplace Efficiency to Enhance Market Growth
The incorporation of advanced technology such as artificial intelligence, real-time tracking solutions, and cloud computing solutions is expected to surge the product demand. For example, eGrove Systems Corporation announced an integrated advanced agile document and time tracking project management. This factor increased workplace efficiency by using advanced software solutions. Further, incorporating the software enables companies to manage the workplace environment and achieve their goals. These factors may propel the document management system market growth.
However, increasing data privacy concerns and regulatory compliances may hinder market growth.

Click here to get the short-term and long-term impact of COVID-19 on this Document Management System Market.
Please visit: https://www.fortunebusinessinsights.com/document-management-system-market-106615

Regional Insights

Presence of Major Players to Propel Market Progress in North America
North America is expected to dominate the document management system market share due to the presence of several major players. The market in North America stood at USD 2.25 billion in 2021 and is expected to gain a huge portion of the global market share. Further, the presence of a developed digital infrastructure is expected to boost the industry progress.
In Asia Pacific, the rising adoption of DMS solutions by government, manufacturing, and other sectors is expected to boost the document management system adoption. These factors may propel the market growth.
In Europe, rising investments in digital platforms may boost the adoption of the document management system. Further, rising digital platform investments are expected to boost industry progress.




Segments
By component, the market is segmented into solution and services. As per deployment, it is bifurcated into cloud and on-premises. Based on organization size, it is clubbed into large enterprises, and small and medium enterprises. By industry, it is classified into BFSI, IT and telecommunication, government, manufacturing, retail, healthcare, and others. Regionally, it is classified into North America, Europe, Asia Pacific, Middle East & Africa, and South America.
Competitive Landscape
Players Announce Novel Services to Boost Brand Image
The prominent players operating in the market announce novel services to enhance their sales and boost brand image. For example, Google LLC announced an AI-based Lending DocAI service for the mortgage industry. The AI tool helps several mortgage companies in speeding up their document processing. It helps automate routine document reviews by extracting the data required. It is a civilized document that may enable the company to boost its brand image. Further, companies adopt research and development, mergers, acquisitions, and expansions to boost their annual revenues and global market position.

Quick Buy – Document Management System Market:
https://www.fortunebusinessinsights.com/checkout-page/106615

Report Coverage
The report provides a detailed analysis of the top segments and the latest trends in the market. It comprehensively discusses the driving and restraining factors and the impact of COVID-19 on the market. Additionally, it examines the regional developments and the strategies undertaken by the market’s key players.
COVID-19 Impact
Rising Dependence Upon Digitization to Foster Market Growth
This Document Management System Market is expected to be negatively affected during the COVID-19 pandemic because of the rising dependence on digitization. The alarming spike in COVID-19 cases leads to restrictions on manufacturing and the closure of activities. Companies focus on developing digital infrastructure to continue their activities and enhance their annual revenues. The accumulation of digital data loads leads to the adoption of effective data management, thereby enhancing the adoption of the product. These factors may propel the market progress during the pandemic.
Companies Profiled in the Document Management System Market Report

Have Any Query? Ask Our Experts: https://www.fortunebusinessinsights.com/enquiry/speak-to-analyst/document-management-system-market-106615

Major Points of Table:
TOC Continued…!
About Us:
Fortune Business Insights™ offers expert corporate analysis and accurate data, helping organizations of all sizes make timely decisions. We tailor innovative solutions for our clients, assisting them to address challenges distinct to their businesses. Our goal is to empower our clients with holistic market intelligence, giving a granular overview of the market they are operating in.

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How to use Microsoft 365 recovery and backup features to ensure you never lose an Office document
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Microsoft 365 has several features for protecting and recovering Office documents. Learn how to use them to protect your work.
Microsoft 365 users have file recovery and backup features ready to go out of the box. Others must be enabled, so it’s a good idea to familiarize yourself with what’s available.
By default, Office apps save files to the default folder. However, you can save a file most anywhere: To a folder on your local system, a network location, the cloud and even an external source, such as a flash drive or a DVD.
Microsoft 365 saves a copy of your files to OneDrive by default as well. Although some users opt to turn OneDrive off, I encourage you to leave it on, because doing so enables AutoSave and Version History. In this article, we’ll review several built-in features that will help you protect and recover files.
SEE: Google Workspace vs. Microsoft 365: A side-by-side analysis w/checklist (TechRepublic Premium)
I’m using Microsoft 365 on a Windows 10 64-bit system, but you can use an earlier version. There’s no demonstration file; you won’t need one. These features interact with the web versions and OneDrive.
Microsoft 365 subscribers have built-in save protection called AutoSave. This feature saves Excel, Word and PowerPoint files automatically, every few seconds, while you’re working. AutoSave is enabled by default in Microsoft 365 when a file is stored on OneDrive, OneDrive for Business or SharePoint Online. If Save As is replaced by Save A Copy on the File tab, you know that the file is being saved to OneDrive.
To find this feature, look in the upper-left corner of the title bar or on the Quick Access Toolbar, as shown in Figure A. It’s a toggle, so you have the power to turn it on and off. If you don’t see the toggle, most likely you are not using the most recent versions of the Office apps. If you believe you are and can’t find it, contact your administrator.
Figure A
 
If you click the toggle to enable the AutoSave feature and your app can’t handle the request, it will display a message explaining why. Follow the instructions given if you want to use AutoSave with this file. If you don’t, you can’t use AutoSave.
If AutoSave isn’t working, you might have a conflict between your existing personal OneDrive and the new OneDrive Business. You can turn off the personal OneDrive, but unless you turn off the backup folders option, your system might still sync with the personal instead of the new business OneDrive. To fix this, do the following:
Figure B
With AutoSave on and syncing properly, let’s move on to the Version History feature.
Version History is another built-in feature for Microsoft 365 subscribers that’s enabled by default. This feature lets you view and restore previous versions of files stored in OneDrive or SharePoint.
To check, open any Office file and click the File tab. Then, click Info and click the Version History option shown in Figure C. If this feature is enabled, Office will open a list of available revisions — up to 25!
Figure C
Earlier, we took a brief look at OneDrive’s backup settings while troubleshooting a syncing problem. This feature, when used, allows you to backup your Desktop, Pictures and Documents folder by default. This way, you can protect your documents while also making them accessible to your other devices.
If this feature isn’t enabled, do the following to turn it on:
Figure D
You have 5 GB of storage space on OneDrive for free. Microsoft 365 subscribers have up to 1 TB. If the worst happens and you lose everything on OneDrive, you’re still protected.
I hope this never happens, but should you lose files on OneDrive, you can restore it, if you have a Microsoft 365 subscription.
First, access your OneDrive website and make sure you are signed into the right Microsoft account. Click the Settings gear, choose Settings from the dropdown, and click Restore Your OneDrive link, shown in Figure E. From the Select a Date dropdown, choose a restore point.
Figure E
Despite all of this protection, there are a few limitations you should keep in mind.
It’s important to keep these features enabled if you want full coverage and the ability to recover or restore files. If this isn’t enough for your organization, consider third-party protection.
Be your company’s Microsoft insider by reading these Windows and Office tips, tricks, and cheat sheets.
How to use Microsoft 365 recovery and backup features to ensure you never lose an Office document
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Today, we may credit technology for the progressive erasure of boundaries between people with differing capacities, particularly in education. Today, special education software has been shown to assist children with impairments in reaching their full potential. Education organizations can work with children who have learning challenges caused by developmental delays, intellectual difficulties, and other factors by using an Individualized Education Program or IEP special education software.
Educational software is any computer application (whether cloud-based or software) that improves and simplifies learning. But there are different education software with different focuses and purposes.
For example, we have (1) learning management systems such as Google Classroom, (2) student information systems such as Infinite Campus, (3) interactive assessment tools like Kahoot!, (4) language tools such as Duolingo, and a (5) special education software that we’ve listed below.
As previously said, several types of educational software are available to meet your requirements. In this case, we’ll review the special education software and the top five best in that industry, beginning with SameGoal.
SameGoal creates best-in-class, enterprise-quality educational solutions. This special education software believes that contemporary, open solutions that empower all stakeholders will deliver the best educational outcomes for pupils. With real-time collaborative editing, electronic signatures, and built-in chat, it streamlines your special education process. Plus, it lets you work as a cohesive team at all times and in all places, including parent meetings.
Collaboration in real-time: This Individual Education Plan or IEP software allows you to work on the same documents with other colleagues at the same time without fear of data loss. Individual objectives, assessments, and progress comments may be quickly added while coworkers make changes to other sections across the document.
Share documents with parents: Electronically distribute documents to parents for review and signature. It is compatible with PCs, tablets, and smartphones. This is especially useful for parent meetings online or over the phone.
Check documents instantly: Discover and fix missing, inconsistent, and non-compliant document data in real-time with no delays. Prevent papers from being finished until all checks have been performed.
Complies with State Department of Education: SameGoal contains all necessary, voluntary, and sample Special Education forms released by your state department of education to assist districts in remaining compliant. Unlike others, this special programs software evolves in lockstep with state and federal Special Education regulations.
Manage everything with ease: To manage and guide special education in the district, you can access documents across the district, use powerful administrative reports, and extract state reporting data. By automating program participation and deadline tracking, administrators can ensure timely submission of compliance documentation.
Streamline reports: Embedded state and federal advice, 24×7 online manuals, and helpdesk access for all users assist staff in swiftly receiving high-quality answers to issues while freeing up significant administrative time for special education directors.
Besides that, this special education management software is customizable. You can import student/parent demographics from your Student Information Systems or SIS and show finished papers immediately. This makes things convenient when general education personnel need daily access to your reports or documents.
Speaking of reports, it also offers data reporting extracts in state-specific file formats for each state. If your SIS supports it, you can bulk import special education state reporting. You can also submit it directly to your state’s data reporting platform.
Another advantage is that this IEP special education software is an online application that supports all major web browsers, including Chrome, Firefox, Microsoft Edge, and Safari at any given moment. You can work from any device that supports these browsers, such as computers, tablets, and smartphones.
It integrates with major Student Information Systems (SIS), such as PowerSchool, Infinite Campus, Skyward, and more.
It offers authoring tools where you can autosave, access real-time collaborative editing, view version history visible for all collaborators, and in-application chat.
It simplifies administration tools where documents won’t be marked complete unless all have been checked comprehensively. These checks comprise content and state reporting, embedded state and federal content guidelines, and automated deadline reminders with a calendar.
It encourages parents and guardians to participate so they can access and sign documents electronically, see document modifications in real-time during team meetings, and work on automatic forms with field translation to foreign languages.
Besides special education, it also provides an all-in-one platform for other special programs, including Section 504, Advanced Learners, English Learners, and K-4 Literacy.
It involves general education so that plans created in SameGoal appear instantly in your student information system when connected. General education personnel may be provided immediate access to assessments, planning, and progress reporting.
It aids districts in systematizing and streamlining legal compliance.
Standard and Plus plans lack translation features.
Overall, SameGoal is a comprehensive, user-friendly special education software that is straightforward to use for a long-term district success. It seeks to maximize specialized staff time and resources and transform how you invest your time by producing outstanding special education programs. It also improves parental involvement and satisfaction, streamlines communication with the staff who spend most of their time with special needs students, and much more.
Join 700+ local education agencies in using SameGoal to streamline special education programs. Read their Quickstart Guide and Request a Demo to get started.
SpedTrack is an IEP special education software that makes creating IEPs, assessments, and plan progress reports a breeze. Documents are scanned automatically for all compliance concerns. While staying compliant, you will find it simple to prepare IEPs, student assessments, and goal progress reports.
Through a sophisticated array of special education technologies, it assists teachers, administrators, and frontline educators in managing the IEP of children with disabilities.
It is intended to handle each stage of the special education process while addressing kids’ impairments and special needs. Everything is covered, from IEP goals to RTI/MTSS to Medicaid payments. It promises to enhance your case management system by providing simpler IEPs, increased functionality, state-specific IEP forms, and more.
You may attach papers and reports to SpedTrack straight from the system. SpedTrack increases security by encrypting emails with a unique PIN, allowing you to securely submit documents and monitor who has seen the forms.
An all-in-one management system for IEPs and reports on student progress
Co-op management tool with robust reporting
IEP form updates and error checker
IEP and evaluation templates
Medicaid billing with student records
SSO and other privacy features
Integrates with other apps and general education programs
EDMS’ Adori is an IEP management software that is entirely web-based, and it assists school districts in managing IEPs. The program contains several features designed to simplify the IEP process, such as the ability to generate and amend IEP documents, track objectives and progress, and schedule meetings.
This IEP special education software provides a centralized repository for all IEP-related information, making it simple for district officials to retrieve the data they want. Perhaps most crucially, Adori aids with enforcing state and federal rules.
There is customization for your district and connectivity with the EDMS Lumea electronic service documentation system. You can easily transfer student data electronically from one Adori district to another. Then, you may also access extensive reporting tools, numerous user roles to govern student access, several layers of protection, and industry-grade data transfer encryption to ensure your data is always safe, among other things.
Customizable cloud-based IEP software
Manage or transfer student records
Reporting tools, protection features, and data security
Create, edit, and track IEP documents
Complies with state and federal regulations
Greater than 99% uptime
Dedicated customer support
Frontline Special Education Management Software is one of the best special education software companies that promote compliance and best practices in IEPs. The program is designed to meet state-specific standards and to make case management easier. This software can improve your special education program’s decisions, minimize administrative strain, and interface with SIS. This program is an excellent resource for individuals responsible for special education programs.
Through this IEP special education software, you can cooperate online to create high-quality compliance IEPs with this IEP special education software, including real-time document exchange and role-based authorization to access student information. It helps streamline the entire special education procedure for your staff, track student progress, produce reports, and handle the data process more effectively so you can devote more time to teaching students.
You can quickly move IEPs across districts and communicate data between your general education student information system and Frontline Special Education Management. Furthermore, it aligns with state rules and district standards and validates data at the point of input to discover problems before finalizing IEPs and submitting state reports.
Lets you improve IEP quality
Reduces the burden of administrative work
Integrates with SIS for your district
Supports IEP practices and enhances compliances
AssistiveWare’s Proloquo2Go is a special education software designed to help non-speaking youngsters interact using augmentative and alternative communication (AAC). It is configurable and may be tailored to a child’s specific needs. The software has various features, such as symbol-based communication, which makes it beneficial for nonverbal persons with autism, Down syndrome, and other illnesses.
From the first words towards literacy, Proloquo2Go can help youngsters develop their linguistic abilities. It is a crucial tool to assist non-speaking youngsters in communicating and participating in their surroundings.
However, unlike the other special education IEP software on this list, it is an app that can be downloaded from the App Store and is intended to help parents in assisting their children in expressing themselves. Proloquo’s innovative design incorporates the most recent research and data from over 10,000 AAC users. It’s free for parents to share with teachers, SLPs, and other education agencies.
Provides access to expert help from special program educators
Has a customizable interface to personalize the app
Has a built-in library with over 7,000 symbols for custom messages
Helps children communicate via recording and playback voice messages
Offers support for multiple languages for children in different countries
The use of technology in special education aims to eliminate barriers and offer people with disabilities access to the most appropriate educational programs.
Students with special needs can access current education online, thanks to well-designed software and technology.
One of the best IEP special education software for teaching students with disabilities is SameGoal because of its comprehensive features and dedication to district compliance. You could also try SpedTrack, EDMS Adori, Frontline Education, and AssistiveWare’s Proloquo2Go.
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Partner relationship management (PRM) has simplified the business of managing channel partners by automating and enhancing vendor-partner processes. PRM tools are like CRM systems designed for the complexities of managing channel business partners. With a million or more companies in the global IT channel ecosystem, PRM software aims to help vendors reach, engage, and enable more channel partners.
Advances in technology, including the cloud ecosystem, mean that starting a business, releasing a product, or providing a service is easier than ever. The cloud has also made it easier to work with all those companies and service providers. PRM solutions allow organizations to build custom portals for partners, reward successful sales teams, manage lead and deal registration policies, and strategically develop partner relationships.
Over a dozen PRM vendors offer end-to-end solutions for managing the partner relationship lifecycle to meet this challenge. Below are the best solutions in the industry, followed by what prospective clients should consider before buying.
Atlanta-based Allbound launched in 2014 to build a platform for organizations managing channel partner programs. For marketing, Allbound’s features include a partner portal, onboarding for the channel partner ecosystem, co-branding opportunities, and unlimited content storage. Channel partners can create custom landing pages, integrate CRM or marketing automation tools, and utilize sales playbooks to enable sales.
Other tools include deal registration for developing a unified pipeline, market development funds (MDF), and a growing list of content management features to enrich partner portals and resources. Interest clients can pick from one of three plans (Standard, Growth, and Premium), and pricing is available upon request.
In the Forrester Wave for Partner Relationship Management, Allbound was a Contender in 2016 and 2018 and joined the Strong Performer group in 2020.
Read more: Why Channel Partners Need Automation from IT Vendors
AppDirect offers a cloud platform enabling clients to launch a unique B2B marketplace, manage customer and partner activity, and more. Housed in its AppReseller solution, organizations can use AppDirect’s PRM tools to transform indirect sales and channel partner relationships.
Channel operators can create their channel portal, securely enroll partners, and manage their community with ongoing communications, calendars, and content resources. With AppDirect’s self-serve registration, migrating and onboarding existing resellers can be seamless. Administrators can configure discounts and permissions, adjust partner-specific pricing plans and bundles, and drive profitable channel segments. 
AppDirect offers three plans for organizations, each coming with a 30-day free trial. All plans include a partner dashboard, lead management, and partner-specific product catalogs, while AppDirect and its enterprise edition offer partner-specific pricing, provisioning, and analytics. AppDirect Enterprise’s biggest differentiator is reconciliation, payout, and collection tools for partners.
AppDirect received its first placement in 2020 as a Strong Performer in the Forrester Wave for Partner Relationship Management.
Also read: Top Cloud Managed Service Providers & Leaders
Serving SMB up to enterprise technology companies, Channeltivity offers a cloud platform for automating partner relationship management. Offering two integrative editions with Hubspot CRM and Salesforce CRM, the Charlotte-based vendor can optimize the flow of indirect sales data to inform channel strategy.
Channeltivity comes in three plans, each coming with unlimited users, API, and SSO. Features like co-branding collateral, lead distribution, referral, commission management, and deal registration give vendors lifecycle visibility and control. Prospective clients can request a free demo before choosing from the plans below. Add-on features at an additional monthly cost include Training and Certification ($499), Distributor Management ($499), MDF Management ($399), and Joint Business Planning ($199).
In the Forrester Wave for Partner Relationship Management, Channeltivity went unlisted in 2016 but received placement in the Strong Performer group in 2018 and 2020. Channeltivity also earned a Strong Performer position in the 2020 Forrester Wave for Through-Channel Marketing Automation.
Read more: The Benefits of Moving to a Digital Subscription Business Model
Impact launched in 2008 to support organizations in need of digital marketing services, affiliate solutions, and customer and partner management. Today the partnership automation vendor helps indirect sales programs discover, organize, and optimize channel partnerships through its PRM solution, Impact Partnership Cloud.
Beyond traditional B2B partnerships, Impact has an eye for the evolving marketing landscape with support for partnerships like brand ambassadors, social influencers, mobile apps, nonprofits, and more. The impact.com life cycle covers the gamut of partnership management, starting with automating standard processes like discovering and recruiting partners, contracting and payouts, tracking attributions, and informing future strategic decisions. Prospective clients can try a demo of the Impact Partnership cloud on request.
Impartner comes from the Silicon Slopes region of Utah and has long specialized in channel enablement SaaS solutions. In our review of the PRM industry, Impartner is an undisputed market leader with its flagship platform, Impartner PRM. From sales enablement to partner marketing and a suite of additional tools, Impartner gives vendors the visibility and granular control to build a successful indirect sales program.
Read more: Impartner’s Big Funding Round is Good News for PRM
All Impartner PRM plans come with guided onboarding, reporting and insights, an asset library, and integrations to Salesforce, MS365, HubSpot, and Zoho. Impartner offers a program compliance manager, CMS capabilities, partner locator, and to-partner marketing for advanced features. Interested clients can request a custom quote for one of Impartner’s four PRM plans (Emerge, Ignite, Pro, and Enterprise).
In the Forrester Wave for Partner Relationship Management, Impartner was a Strong Performer in 2016 but remained a Leader in the 2018 and 2020 iterations.
Mindmatrix has over twenty years of experience providing unified direct and channel sales enablement solutions to vendors. For the channel, the Pittsburgh-based vendor offers Full Suite Channel Enablement, its indirect sales management platform for marketing, sales, and more. Mindmatrix can quickly onboard new and existing partners with channel implementation and engagement services and accelerate valuable partner relationships.
The Full Suite Channel Enablement plan breaks down into three feature spheres: channel sales enablement like playbooks and a CPQ (Configure-Price-Quote) engine, operations management for incentive rewards and lead registration, and marketing resources like content syndication and social media automation. With Mindmatrix PRM, vendors can extend a bundle of resources to channel partners and scale sales operations.
In the Forrester Wave for Partner Relationship Management, Mindmatrix has been a Strong Performer in the last two reports in 2018 and 2020.
Also read: MSP Survey Reveals Competitive Challenges in Cloud Era
Enterprise giant Oracle gradually built its customer and partner relationship management capabilities over the last twenty years. A handful of acquisitions later, including ERP and CRM vendor NetSuite in 2016, Oracle’s PRM solution lives within its Advertising and Customer Experience (CX) Sales Cloud. Organizations get access to an end-to-end channel management solution that offers partner portals, recruiting, go-to-market tools, co-branding, and more.
Oracle PRM comes with partner marketing, performance tracking, training and certifications, channel service execution, and business intelligence to optimize indirect sales channels. CX Sales Cloud is a lightweight and portable application yet offers enough visibility of important KPIs between vendors and channel partners.
In the Forrester Wave for Partner Relationship Management, Oracle was a Strong Performer in 2016 and dubbed a Leader in 2020. Oracle was also named a Leader in the 2021 Forrester Wave for Sales Force Automation.
Launched in 2015 as GrowSumo, Toronto-based PartnerStack strives to build an all-in-one platform for consolidating partner marketing, connecting programs and partners, and enabling scalability. While other PRM solutions prioritize empowering vendors operating channel programs, PartnerStack includes a full-fledged ecosystem for verifying partners and making them available to programs through the PartnerStack Marketplace.
Over 200 channel programs with solutions for accounting, development, sales, HR, and more currently use the platform to connect to more than 65,000 partners. PartnerStack can immediately connect channel chiefs to viable partners and initiate relationships for SaaS businesses. Prospective partners can access the marketplace for free, find an ideal channel program, and manage activity on a dedicated dashboard.
PartnerStack’s channel solutions include plans for marketing, referrals, resellers, and managing multiple unique programs. Each plan comes with automated onboarding and partner payments, performance analytics, and access to the PartnerStack Marketplace. Interested customers can request a quote or demo.
Veteran SaaS vendor Salesforce is industry-known for its customer relationship management (CRM) software, so a jump to providing PRM capabilities makes sense. Salesforce’s PRM aims to establish fast, personalized partner experiences, accelerate partner productivity, and deliver complete visibility into indirect sales data for the channel. The client platform breaks down tools into six feature areas: marketing, recruiting and enablement, analytics, co-selling, customer service, and management.
Read more: Salesforce announces Revenue Cloud to help track lifecycles | TechRepublic
The Salesforce PRM is available as an extension with its Sales Cloud solution. Coming in four editions to meet different organization needs, Enterprise and Unlimited clients can add PRM for $25 per member per month or $10 per login per month. Interested clients can try Sales Cloud PRM with a 30-day free trial.
In the Forrester Wave for Partner Relationship Management, Salesforce was first a Strong Performer in 2016 and has since been a Leader in 2018 and 2020. Salesforce also holds Leader status in the 2021 Forrester Wave for Sales Force Automation.
Dutch vendor TIE Kinetix specializes in everything in the supply chain, from electronic data interchange (EDI) to e-invoicing. Through its cloud platform, FLOW Partner Automation, TIE Kinetix offers three document exchange modules: EDI-2-FLOW for trading partners with existing EDI and e-voicing solutions, PDF-2-FLOW for email, and PORTAL-2-FLOW for easy implementation.
TIE Kinetix boasts over 2,500 business clients, more than a billion B2B documents exchanged, 24/7/365 global support. With FLOW, organizations can use partner automation tools, including worldwide interoperability and compliance and integrations with existing ERP systems. TIE Kinetix’s strength lies in its vendor and partner communication solutions.
In the Forrester Wave for Partner Relationship Management, TIE Kinetix was a Strong Performer in 2018. TIe Kinetix was named a Contender in the 2020 Forrester Wave for Through-Channel Marketing Automation.
Also read: How Can the Channel Use Cognitive Systems Like AI?
Sitting atop the PRM industry, Zift Solutions has gone from a channel marketing startup to a dominant channel services vendor in fifteen years. The comprehensive channel technology stack is available on the ZiftONE Channel Platform, which focuses on partner management, sales, marketing, learning, and technical information.
The ZiftONE Partner Management Tools include an easy-to-use portal manager for global channel organizations, partner segmentation planning based on sales behavior, digital asset management, and guided onboarding. Organizations can automate synchronization between ZiftONE data with an existing CRM system, optimize channel lead, and deal accounting for partners. Interested customers can request a demo.
In the Forrester Wave for Partner Relationship Management, Zift has been a Leader for the last two cycles in 2018 and 2020 and a Leader in the 2020 Forrester Wave for Through-Channel Marketing Automation.
Launched in 2007, ZINFI is not far behind Zift in gaining channel momentum in a short period. The ZINFI Unified Channel Management (UCM) platform enriches vendor orchestration of channel partner programs through a cloud-based web console. Between five applications, ZINFI UCM offers automation for partner relationships, marketing, portal, and sales management that covers the channel relationship lifecycle.
A play on “Zero to Infinity,” ZINFI’s PRM solution helps channel chiefs understand the programs and policies increasing ROI and driving performance on those fronts. With more substantial visibility, organizations can make more strategic decisions related to channel activity. Administrators can access features like partner business planning and management tools for partner leads, market development funds, deal registration, and rebates.
In the Forrester Wave for Partner Relationship Management, ZINFI was a Strong Performer in 2016 and a Leader in 2018 and 2020. ZINFI also earned Leader status in the 2020 Forrester Wave for Through-Channel Marketing Automation.
Read more: Top Remote Desktop Software Vendors
Partner relationship management (PRM) software helps IT vendors optimize indirect sales through channel partner programs with marketing and sales management.
Partner relationship management is an example of a backend system that supports a vendor’s operational systems. Examples of other backend systems include content management systems (CMS), EDI, document management systems (DMS), and human resource management (HRM).
Read more: Are You Still Calling Yourself a ‘Reseller’?
If an organization offers a quality product, a well-run channel program can be the difference in its reach beyond its in-house sales and marketing capabilities.
Three years ago, Gartner reported 65% of high-tech organizations and 20% of all B2B organizations utilized a PRM software solution. With a growing reliance on channel partners, PRM solutions fill a gap that enables organizations to organize, manage, and scale indirect sales relationships. We look at what vendors should consider while evaluating the top industry solutions.
Read more: The New Software Provider Business Model
PRM solutions offer a range of tools and features to help organizations enhance channel programs.
Partner relationship management’s roots are in customer relationship management (CRM). CRM has long been the industry method and software solution for managing activity and data related to customers, be they individual consumers or directly to other businesses.
With the exponential growth of IT products and services and the development of the channel ecosystem, CRM isn’t enough for organizations working with a multitude of partners. Therein lies the need for more tools specifically meeting channel program operators’ needs. Channel chiefs can benefit significantly from the automation offered by the top PRM solutions.
Also read: Top Vendor Risk Management (VRM) Software
PRM vendors attempt to fill the gaps between producers, sellers, and buyers as a channel-specific industry. Partner relationship solutions have a significant opportunity to empower vendors with nonexistent, inferior, or tedious partner programs. Like so many other industries, the ability to automate is a crucial demand of clients, and PRM does just that. As more organizations see the benefit, the above list of top solutions is sure to shift.
For reference, the industry earned over $401 million in revenue in 2019. With an expected CAGR of 14.2%, the PRM industry will be up to almost $900 million by 2025.
Read more: If We’re Not a Channel Anymore, What ARE We?
In the 2020 Forrester Wave for Partner Relationship Management, the Leaders’ circle included Impartner, Oracle, Salesforce, Zift Solutions, and Zinfi. Strong Performers included Allbound, AppDirect, Channeltivity, Magentrix, and Mindmatrix, with no market Challengers or Contenders. A far cry from the 2016 PRM report by Forrester, which claimed no vendor yet qualified as a Leader.
As a younger solution market, PRM applications have yet to receive enough reviews to justify their inclusion in this review. With 200 reviews across a dozen solutions, almost 83% belong to enterprise vendor Salesforce.
Channel Insider combines news and technology recommendations to keep channel partners, value-added resellers, IT solution providers, MSPs, and SaaS providers informed on the changing IT landscape. These resources provide product comparisons, in-depth analysis of vendors, and interviews with subject matter experts to provide vendors with critical information for their operations.
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Quest Software, a systems management, data protection, and security software provider, in collaboration with the Enterprise Strategy Group (ESG), has released the 2022 State of Data Governance and Empowerment Report, an annual report highlighting the top challenges and innovations in data governance, data management and DataOps.
The report found that data quality has overtaken data security as the top driver of data governance initiatives, with 41 per cent of those surveyed agreeing that their business decision-making relies fundamentally on trustworthy, quality data.
At the same time, however, upwards of 45 per cent of IT executives polled say that “data quality is the biggest detractor from ROI in data governance efforts.”
Patrick Nichols, CEO of Quest, said, “business users at all technical levels have an edge when they have full visibility into, control over and confidence in their data.
“Trustworthy data and efficient data operations have never been more influential in determining the success or failure of business goals. When people lack access to high-quality data and the confidence and guidance to use it properly, it’s virtually impossible for them to reach their desired outcomes.”
Key findings revealed that:
Of note is that business leaders struggle not only to make sense of their data, but to locate it and use it in the first place, with 42 per cent of survey respondents saying at least half of their data was “dark data” – retained by the organization, but unused, unmanageable and unfindable. An influx in dark data and a lack of data visibility often leads to downstream bottlenecks, impeding the accuracy and effectiveness of operational data.
Businesses, said Nichols, “can’t utilize data, much less optimize it for the benefit of their organization, if they can’t actually see it. IT leaders must make data empowerment their first priority, enabling their organizations to leverage business intelligence, creating a single source of the truth to succeed in today’s data-driven world.”
Mike Leone, senior analyst at ESG said, “today’s businesses are all but forced to be data-driven and evidence-based in their strategies, yet still face significant obstacles that prevent their people from being fully empowered to bring data to every decision.
“Organizations that invest in building a data-first culture – fueled by automation in DataOps processes, high-quality data, holistic governance, and enterprise-wide accessibility – to drive business success, will have the advantage.”
According to a release, ESG conducted the study with 220 business and IT professionals responsible for and/or familiar with data governance and empowerment strategies, investments and operations at their respective organizations.
All organizations had 1,000+ employees and annual revenues of US$100 million or more.
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With its acquisition of the Nuxeo digital asset management platform, longstanding enterprise content management vendor Hyland Software builds on its 2020 purchase of Alfresco, another cloud-native ECM vendor.
In this Q&A, Ed McQuiston, Hyland executive vice president and chief commercial officer, discusses the implications of adding Nuxeo’s technology to Hyland’s healthcare imaging system. Hyland could also use it to strengthen the search capabilities of OnBase Foundation, the platform connecting the company’s digital asset management (DAM) system, robotic process automation (RPA) tools and broad bundle of other content management capabilities.
The acquisition was finalized April 8.
You just acquired one of the leading cloud content management vendors. What are you calling the technology you just acquired with your purchase of Nuxeo, as opposed to ‘content services’?
Ed McQuiston: The space that Hyland is best known for is now being referred to as ‘content services‘ by the major analysts in our industry. Nuxeo also has a content services product, but they also, through the same platform, have a digital asset management platform, a DAM product they go to market with.
Each of these are really kind of category-level products that are all supplementary and tangential to the content services story.
Hyland has made a lot of key acquisitions, with Nuxeo and Alfresco being the latest in the content services area, and your acquisition of Another Monday giving you a foothold in RPA. What drives your acquisition strategy?
McQuiston: We’re very much in a mindset of buy versus build as it relates to these sort of category-level offerings, in addition to content services. When we purchased Another Monday, our feeling was that there is a lot of runway in the RPA market. It’s a need that’s been expressed to us by our customers, which is really what drives our strategy.
Similarly, when we started talking with Nuxeo, the digital asset management technology they employ is something that many of our customers have asked about. It’s something that we don’t necessarily believe that the best way to bring it to market would be developing from scratch. So you’re really looking through the lens of where are our customers leading us.
Where does the Nuxeo acquisition situate you in terms of cloud?
McQuiston: Cloud is the No. 1 thing our customers are talking about. You can’t talk to any tech industry expert and not hear about the acceleration of cloud adoption, really resulting from COVID, which kind of accelerated a lot of people’s transformation roadmaps.
As for us, that’s where we’re putting so much of our R&D efforts into offering cloud-native, REST API-based, microservice-based architecture across our portfolio, both for our content services products as well as those other category products. So when we look at Alfresco or Nuxeo, both of those companies really strengthen our cloud-first messaging, and they really offer both to our prospects and customers opportunities to leverage cloud-native.
One of the things that we’ve also seen with the acquisition of Alfresco — and that also very much propelled us to do the Nuxeo acquisition — is this other stripe of the content services market that Hyland wasn’t as present in: open source/DIY kind of customer that isn’t necessarily looking for a vendor to provide packaged solution that maybe isn’t the right fit for their business. They would rather build a solution in that sort of autonomous IT approach. Both Alfresco and Nuxeo lend themselves to that kind of customer. OnBase and Perceptive [a health IT and image capture unit of Lexmark that Hyland acquired in 2017] content products have taken a different approach, which is kind of speed-to-market, speed-to-value, off-the-shelf products.
Are you looking to coax some of your longtime on-premises customers into the cloud, or are you targeting new generations of customers?
McQuiston: We go through a discovery process with the customer or a prospect to understand what the customer needs. The customer will really dictate which way we go, as well as whether they’re predisposed to go to [public] cloud or Hyland cloud. We’ve got the flexibility to be able to answer that. We are definitely proactively talking to our customers about moves to the Hyland cloud, but we aren’t forcing our customers there.
We’ve worked really hard as a company, with our architecture and strategy, to give customers a path forward on the platform they own. And we’ve created what we call our foundation.
Did you see Alfresco and Nuxeo as competitors? And how is that going to work now?
McQuiston: I think there are similarities between Alfresco and Nuxeo that are much like [Hyland’s former relationship with Perceptive], so we’ll look to really leverage those. That DAM component within Nuxeo is unique, with a customer base that has different needs. That’s where Nuxeo brings tremendous expertise to those customers. We bring to Nuxeo 16,000-plus [Hyland] customers to speak to about whether they have needs around digital asset management that can be met using Nuxeo.
You’ve kept Alfresco as a separate unit, with its own brand and its own product. Will you do the same with Nuxeo?
McQuiston: It’s hard to speak to the content services side until we get under the covers of Nuxeo and really understand the technology in greater depth. You get minimal exposure for any number of reasons — including legal — even after you sign a deal. We’ll be doing that in the coming weeks and months.
What I can say for certain: We will absolutely be continuing with the Nuxeo products, we’ll be continuing with the customers, we’ll be continuing to add on to those customers, and we’ll absolutely be continuing to grow and expand on the DAM product. We need to look under the hood at the content services piece, much like we did with Alfresco. We’ve maintained the product and we made it so all our REST API-based components and microservices can now be leveraged by an Alfresco user.
How does AI fit into all this?
McQuiston: One of the things that we’re particularly excited about is Nuxeo Insight, an AI/machine learning product that will do a deep dive on content.
One of the use cases they shared with us was around a large clothing manufacturer that they work with, which is storing all of their digital photography in the Nuxeo DAM. Using Nuxeo, they are able to apply a significant amount of metadata to those images to where if they want a picture that contains a specific model, a specific piece of clothing, a specific asset in their library and location data they use the AI/ML engine to do all of that tagging, so that they can get really granular when they’re surfacing content. We’re extremely excited about looking at how that can play across our portfolio.
Will you look at using Nuxeo technology to enhance search across your content services products?
McQuiston: We really want to roll up our sleeves with this Nuxeo Insight product to see if it can help our customers who have such an incredible amount of content sitting in repositories. Many of those customers would love to be able to see more granularly into that content. We’ll look at whether AI and ML can surface ‘dark data‘ that’s just sitting there.
I think about healthcare, if somebody has an EMR [electronic medical record], and everything is in OnBase. There’s real power there if we were able to surface a lot more data, search the metadata and make it available to their analytics engines for whatever they’re doing, from care pathways to population health.
Looking at DAM, which has been around a long time, why is it new again in 2021?
McQuiston: It’s really kind of like back to the future. In the case of the DAM piece, everything has to do with the fact that DAM for a very long time was used primarily by marketing departments of the big companies in entertainment industry.
What’s happening now is that everything’s digital. How many companies have just troves of digital photography? It’s exploding, so you have the challenges for customers to apply metadata to it. That’s the hardest part, right? That’s the manual part. That’s the expensive part. When you combine not only that DAM searchability with granular metadata applied through an AI insight tool — now you’ve kind of got the ‘Holy Grail.’
If you’re that customer that I mentioned earlier, if you want to find a particular photoshoot with a specific model with a specific piece of clothing, how hard would that have been? How hard would that have been in the traditional application?
Licensing is such a critical revenue stream in the entertainment business. Being able to find the exact version of a particular character from your movie — there might be 20 renderings in that version — [is crucial] because there’s different prices for the licenses for those different characters. And so, you’re seeing this explosion of digital assets and it’s like the old is new again.
Do you anticipate any consolidation or even layoffs as a result of these acquisitions?
McQuiston: Quite the opposite. We’re really looking at continuing to grow our headcount. The company has grown tremendously in in the last four years, really more than doubling in size.
Editor’s note: This interview has been edited for clarity and conciseness.
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Navrina Singh, CEO of Credo AI, discusses the limits of MLOps and algorithmic auditing in providing governance for responsible AI.
With its Cerner acquisition, Oracle sets its sights on creating a national, anonymized patient database — a road filled with …
Oracle plans to acquire Cerner in a deal valued at about $30B. The second-largest EHR vendor in the U.S. could inject new life …
The Supreme Court ruled 6-2 that Java APIs used in Android phones are not subject to American copyright law, ending a …
SAP Multi-Bank Connectivity has added Santander Bank to its partner list to help companies reduce the complexity of embedding …
Over its 50-year history, SAP rode business and technology trends to the top of the ERP industry, but it now is at a crossroads …
Third-party support providers make a pitch that they can provide greater flexibility at a lower cost, but customers should think …
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