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Imagine walking into a bank and being told you can see your balance, but not your withdrawal history. Or that the money you deposit may not be valid when you decide to withdraw it. Sounds farfetched? Not in the world of Information Management. The answer is to use the right tool for the job – an Electronic Document & Records Management System, which manages documents and records with precision and control, just like banks manage money.
Documents are created and received by everyone. They vary in importance, and some have more value than others. Given that so much reliance is placed on documents and records, why is it that document repositories only tell you what you hold and not what you’ve deleted? And, with so many different content types, combined with multiple formats and technologies spanning so many years, how can you guarantee you can access the records when you need to in years to come?
An EDRMS is purpose-built to manage records to the highest standards. It can manage electronic and paper records, archives, libraries, image collections and back-scanned projects. It allows the application of strict rules and in-built controls to ensure that what is placed in the system is properly managed throughout its lifecycle.
Yes. Every organisation has the need to manage some records, but not everything has to be managed as a record. There are internal projects, works in progress – transient and ephemeral documents – which can be stored in file shares and collaboration platforms; and then there are long-term records like HR, finance, contracts, health & safety and board meetings which demand an EDRMS.
Traditional deployments involve large upfront investment in software and hardware. Project implementation teams followed by ongoing support and maintenance by a central team can be costly. Deployments can be time-consuming when the system is configured separately for each team.
Due to these cost barriers, only large organisations have been able to afford to roll out an EDRMS. This approach has met varying degrees of success. From a user perspective, some have welcomed the structure, compliance and functionality. Others have resisted due to system complexity, fear of change and disruption to processes, as well as not seeing the benefits the system brings to the organisation.

Collaboration platforms such as O365, Google Workspace and Dropbox are useful tools. They allow a great deal of flexibility for users to access, create and collaborate on content. However, if they are configured to act like an EDRMS, they lose much of the functionality that make them such great platforms to work with. Rights need to be removed from users and complex processes need to be created and documented. And what is more, all these actions need to be managed by a central team.
As we know, all organisations create records but, depending on the industry, the need to place records in an EDRMS as opposed to a collaboration platform can differ greatly.
Collaboration platforms are used for most of the day-to-day work of many organisations, where there is a need to share access and collaborate.
Long-term records should be stored in systems designed for records: where full audit trails on every action are recorded and kept for the life of the record; where complex access controls are carefully thought through and effectively managed; where retention schedules are formally agreed and implemented, which can prove that a record has not been amended or deleted and, when something has been deleted, by who and when.
Gilby IM is a fully managed service and opens out the benefits of an EDRMS to all organisations, from large to small. It allows the management of specific record sets without the need for expensive organisation-wide projects or support teams.
Unlike traditional EDRMS deployments, GilbyIM is offered as Software-as-a- Service (SaaS) and can be deployed within a few days. Organisations have the option to adopt a templated solu- tion or have the platform configured to their specification.
As a fully managed service, GilbyIM gives organisations the freedom to deploy quickly an EDRMS just for the information assets that need manag- ing without the need for a full deploy- ment. This dramatically reduces costs. Whether it be electronic records covering HR, contracts or finance, paper files or back scanning a whole file range ready for an office move, GilbyIM solves this problem and solves it quickly.
The GilbyIM platform gives you access to a system that provides assurance from the start. The technology that underpins GilbyIM manages records for over 2,500 government organisa- tions worldwide. It conforms to ISO 15489 (the international standard for records management) and is approved by the National Archives.
The whole look and feel has been designed around the user. It is intuitive, uncluttered and requires zero training.
Our combination of a SaaS model and templated solutions means that organisations can reduce a records transformation project to days, minimise reliance on paper records and bring unstructured data under control once and for all. Not only that, it can be accessed from anywhere.
Simplicity has been designed into GilbyIM from the outset, which enables high levels of user adoption which remains high and guarantees you project success. And because you only pay for what you use, it can be scaled to meet any organisation’s needs. From small primary schools to large councils, GilbyIM provides an excellent solution and great value for money. The GilbyIM team sets up everything and provides expert advice throughout the project. Users are fully supported and software is regularly upgraded all as part of the SaaS subscription cost.
To find out more about GilbyIM, book a demo or enquire about how to manage your records, contact our friendly team at Contact@GilbyIM.com or visit us at www.GilbyIM.com.

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© 2019. This work is licensed under CC-BY-NC-ND.
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One of the highest costs for a company is its IT assets. Computers, routers, printers, mobile devices, you name it.
IT hardware is expensive and must be constantly maintained and/or upgraded to keep peak efficiency and avoid security risks.
Add in the cost of licenses for software, support contracts, and other incidentals, and you have an important piece of your company assets that need to be efficiently managed.
While some companies still use spreadsheets for IT asset management, these are hard to maintain and are limited to having a list of your assets.
Now, if you want to keep an up-to-date asset inventory, real-time control of ownership, identify devices that need to be patched, and have a clear understanding of your IT financials, you need an IT Asset Management system.
Selecting an IT tool can be quite a challenge, especially since there are a lot of options available.
Although the criteria might be a bit company-specific, the right IT asset management software should provide you with:
➡ Up-to-date inventory: Know exactly what assets you have, where they are, who is using them, and what condition they’re in.
➡ Remote support: Access and manage your assets at any time, from anywhere, so your database is always up to date.
➡ Patch management: Keep track of which devices need to be patched and when to ensure peak security for your company.
➡ IT financials: Understand the cost of your IT assets and make informed decisions about upgrades and maintenance.
So, if you were looking for the best IT asset management software out there, we’re going to lend a helping hand.
When it comes to inventory management tools, it’s easy for things to get unwieldy and hard to manage. Therefore, you want to find something that is user-friendly, intuitive, and thorough.
InvGate Insight is all that and more. Its easy-to-use interface provides you with a unified inventory of all IT assets connected to your network. You can access data and insights from any device, desktop or mobile.
You also have the ability to access data and insights related to individuals as well as groups of assets.
InvGate Insight is a state-of-the-art IT asset management tool that is easy and convenient to access thanks to its web and mobile interfaces that can be accessed from any device.
This combination of power and ease of use makes it an ideal tool not just for inventory management, but also for asset discovery, license management, and software deployment.
It is a very comprehensive ITAM tool, tremendously useful in a number of different scenarios.
InvGate Insight balances power and ease of use, making it an ideal tool not just for asset management, but also for asset discovery, license management, and software deployment.
Having the ability to effortlessly discover your entire IT infrastructure, resulting in a 360-degree view of both your cloud and physical assets, is priceless.
This simplifies inventory management and ensures that you’re running a tight ship since your entire IT ecosystem is mapped out (complete with configuration management data).
The fact that users can then build dynamic views of how these systems and applications related to each other in a visual CMDB data model is a bit like using an operating system in God Mode.
And where it really helps with inventory management is the ease with which you can store acquisition costs, vendor information, and more inventory details within each asset in your IT ecosystem.
This makes it a piece of cake to keep track of inventory information for reporting and budgetary purposes. Additionally, IT security compliance is an essential part of InvGate Insight.
The software has the ability to report on devices in your inventory running outdated software versions; you can set up instant alerts for devices that are flagged as running outdated or unmaintained software.
This helps protect your assets and data, helping your team take proactive measures to protect your organization from any security vulnerability.
You can also check assets with upcoming warranty expirations, helping you take the required steps to strengthen your IT security.
InvGate Insight is available as a 30-day free trial (with no credit card required).
Take a look at InvGate Insight’s best features:
InvGate improves IT support efficiency and customer experience with an integrated Service and Asset Management platform.
If you want to discover all IT assets connected to your network without installing any other software on your devices, Lansweeper can help you.
That’s because it grabs information on all assets, then lists all the installed software, user details, hardware specs, and much more.
Thus, with Lansweeper’s IT Asset Data Platform, you will get complete end-to-end visibility of your network, saving your IT staff a lot of time and effort.
Furthermore, you gain access to a single source of truth, an accurate and centralized repository of all your hardware, software, and users.
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The solution gathers all the data in a centralized System of Record. That means you will have 100% visibility into your distributed IT environment.
You will automatically know which assets you own, their location, who is using them, and lots of other insights.
The tool connects right to your existing technology stack, so you won’t need to perform any complicated implementation steps.
Let’s review some of its most important features:
⇒ Get Lansweeper
If you haven’t heard of Device42 yet, it’s an agentless full-stack Hybrid IT discovery and dependency mapping solution.
With this tool, you get access to information that mirrors the reality of what is in your environment, making you more efficient in the process.
This software discovers and connects to all the assets on your network, getting data from servers, hypervisors, cloud, network devices, applications, and more.
Of course, it can also extract information from external tools such as puppet, Chef, and receives data via Rest APIs.
Then, the built-in technology performs the cleansing, deduplication, and enriching of the data.
In the end, you will be able to access dynamically generated impact charts that will help you reduce risk and potential downtime.
The tool provides detailed configuration discovery for major applications such as Oracle, Microsoft SQL, MongoDB, PostgreSQL, MySQL, ColdFusion, IIS, Apache, and more.
Take a look at some of its key features below:
⇒ Get Device42
If you’re looking for an open platform with a more casual approach, Kaseya might do the job.
This solution delivers the technology SMBs and managed service providers (MSPs) need to improve their productivity.
For instance, from the security standpoint, you will be able to manage software patching, antivirus & antimalware and perform backups from a single dashboard.
Another advantage is that you can manage and monitor all the devices from the network remotely and troubleshoot them quickly, but also create service tickets.
Of course, with Kaseya it’s also possible to monitor and manage all the devices on your network, including servers, endpoints, and (SNMP) network devices.
The complete Kaseya package includes VSA, Vorex, and IT Glue. Although Kaseya VSA covers the management and monitoring, you will also need the Vorex helpdesk and IT Glue to integrate all of them.
It will take a little bit of tweaking from your IT staff to get all of them working seamlessly so if you need a simple product, look elsewhere.
Let’s see some of Kaseya’s most important features:
⇒ Get Kaseya
Atera is an efficient, simple remote monitoring & management software designed for MSPs & IT professionals.
It combines RMM & PSA, remote access, billing, reporting, and more in a single, complex platform.
From remote monitoring and management to ticketing and receiving customer feedback, Atera’s RMM software helps you get your work done quicker.
That is mostly thanks to the fast and easy remote access that includes file transfer and multi-screen support.
The solution is transparent, predictable, and technician-based, ensuring the management of unlimited servers and workstations.
From its dashboard, you can manage alerts, run scripts, create tickets, stop and start services, connect remotely to your endpoints, and more.
⇒ Get Atera
These are the best IT inventory management software solutions we recommend if you are in need of such a tool for your business.
Depending on what exactly you are looking for, surely you will find an option that is best tailored to your needs.
And while we’re talking about your infrastructure, you might also want to take a look at our best network performance management software and get up to speed with the latest tools.
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by Maricel Rivera | Updated Aug. 5, 2022 – First published on May 18, 2022
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Picture this: You’re in a bookstore, and you come across a cool-looking book. Great title. Looks like somebody cared enough to make the cover look good, too. There’s just one thing, though. You don’t know who the author is.
Should you take a chance on him? Will the book be worth your time and money? To find out, you start reading the description. “Nah,” you tell yourself a minute later, “I’ll pass,” suddenly visualizing the piles of crime novels sitting on your bedroom floor still waiting to be read.
Now imagine that instead of a contract employee deciding whether to buy a book, you’re an investor looking for a project to finance. You pick up the first file in a stack on your desk. Instead of the blurb on a hardback’s dust jacket, you go over the executive summary.
Will you want to know more about the project? Or toss the file where it will never be seen again?
The answer will largely depend on what the executive summary says.
An executive summary condenses a much longer document and conveys its findings, takeaways, and recommended action plans. It often appears as the introductory section of a research study, white paper, or business plan. In project management, it accompanies documents such as a project proposal, statement of work, or project charter.
Usually 1-4 pages long, depending on the size of the document it’s based on, it provides readers with an overview of the major points so they don’t have to read the entire material.
As is characteristic of summaries, the executive report summary is usually the last to be written and the first to be read. However, there is no rule saying it has to be written last. You can, of course, write it first and use it as a loose outline to be refined later when your project proposal or business plan is done.
Sometimes referred to as the management summary, it’s also the most frequently read section of a document and, in some cases, the only portion an executive or investor might read.
So if you’re looking to boost your business budget or secure funding for a project that’s tied to a major business development initiative, treat the executive summary report as your elevator pitch, the hook to lure your target audience into learning more about your project, business plan, or proposal.
What you include in an executive summary will vary depending on the content it covers. For example, a startup plan may contain a description of your product or service, financial projections, key business metrics such as revenue growth, and your funding request.
A project proposal executive summary may provide an overview of the project scope and constraints, a summary of the project resources, a high-level explanation of the change management plan, a description of the major deliverables, and so on.
So think about the type of information your target audience would be interested to know in the few minutes they’ll allot to your executive summary. Also, you may sometimes be required to follow certain formatting guidelines, so review any instructions relating to length and overall format.
The steps below will cover the key components to include when writing an executive summary for a proposal.
Open with a bang. Capture the client’s attention right out of the gate. You do that not by talking about yourself. Talk about them and the issue they’re trying to address.
Here’s an example executive summary format for your opening:
Firefly & Co. is a brand poised to reach great heights in the plus-sized women’s clothing industry. High-quality, reasonably priced basic wardrobe staples — you can’t go wrong with that! Especially with Firefly’s ethical and sustainable production practices.
Evidence of Firefly’s growing clout is its ever-increasing social media following. In just less than a year, it has gained over 1 million followers on Facebook and Instagram. While that is an accomplishment in and of itself, what Firefly fails to leverage are the benefits of an e-commerce store.
Tip: Be concise and direct. Build a solid case, and do so in a captivating way.
Clearly state the problem or goal your proposal aims to address. You want to assure the client or sponsor that you fully understand the situation.
Here’s an executive summary example defining the problem:
All purchases are currently done in physical stores. This limits sales potential and the possibility of gaining new customers. With the upcoming launch of Firefly’s summer bag collection, there’s no better time than now to step up its online presence.
Tip: Be very clear about the business need behind the project. The focus here is the client and their pain point, not you or your company — not yet, anyway.
Next, briefly explain the solution you’re proposing. Then, give them a mental picture of what their business would end up looking like once their problem is solved. You want to touch on the business benefits of the completed project, which will generally come in the form of:
Here’s an example of an executive summary describing the solution and expected outcome:
All this can be done with Shopify, a full-service e-commerce platform that provides retailers with an easy-to-use interface for creating professional-looking websites. It comes with all the features they need to manage product listings, inventory, sales, and customer information. It even offers customers different ways to pay — debit or credit cards, mobile wallets, and more!
These features can better translate Firefly & Co.’s social media success into profits. With a Shopify store, your customers won’t always have to travel to your store to get the Firefly essentials they need.
Tip: Keep things high level while still giving readers something to be excited about.
##promo-body-ecap##
This is where you briefly talk about your expertise and whether you’ve done any similar projects before — your qualifications, essentially. You want the client to know that you or your team can deliver on time and within budget. If you can, include relevant figures to highlight your ability to get things done.
Here’s an executive summary sample offering proof of your expertise:
We, at Wildling Creatives, have used Shopify in multiple projects, and most of our clients have seen growth in sales by up to 50% within six months of integrating their brick-and-mortar store with an e-commerce site.
We’re a team of handpicked professionals with a combined 30 years of experience in e-commerce marketing. We’re certified Shopify experts, and with our eyes for good design, web development skills, and expert knowledge in business and e-commerce, we’ve been helping brands like yours create and improve their online shopping presence for years.
Tip: Talk about your strengths, but never lie. Make sure the numbers you include are accurate. If you haven’t already, use project management software for easier tracking and retrieving of key project management metrics such as return on investment and profit margin.
Explain why they should work with you and what they can achieve by doing so. Your call to action can also include your contact information, in case the executive has a question.
Here’s an example:
E-commerce is the way forward. Done right, an unprecedented sales boom is just around the corner.
By partnering with Wildling Creatives, not only will Firefly & Co. significantly boost local sales and improve brand recognition, but it will also open its doors to international customers. We’ve done it for swimwear superstar Bonnie Smith Swim Co., and we’re confident we can also turn Firefly & Co. into the global success it’s meant to be.
If you’re ready to take the next step, this proposal outlines in more detail what you can expect and how we’ll do it. If you have any questions, I’d be happy to personally take your call at (55) 555-5555.
Tip: The goal of an executive summary is more to sell than describe, so this is where you try and close the deal.
To get a better sense of how different executive summaries look, here are templates you can download from Microsoft, Smartsheet, PandaDoc, and Examples.com.
Now that you’ve written your executive summary, you want to give it a run-through before you send it off to investors, clients, or potential partners. Be sure to check for the following:
An executive summary should be brief, usually just one or a few pages long. It cannot be comprehensive. If your reader has questions, they can read the details in the proposal or business plan. As a rule of thumb, the length of your executive summary should be between 5-10% of the full report or proposal.
Avoid jargon. Use language your target audience understands. Writing for medical experts will be vastly different from writing for people in finance.
Discuss the major points in the same order as they appear in the full document. Refrain from introducing information not found in the proposal. And, of course, edit and proofread. You don’t want any typos or errors in your executive summary.
Check if there are any formatting guidelines to follow. Otherwise, structure your executive summary in a way that’s easy to skim. Instead of long blocks of text, use bullet points to break down complex information, headings/subheadings to organize topics, and even images to enhance the reader’s understanding of the summary.
Also, it’s a good idea to get someone to critique your executive summary to see if there’s anything you’ve forgotten to include.
A project goes to the project planning stage because the client or a body of decision-makers believes it can solve a problem. But before that, the project manager or service provider writes a proposal, which generally takes time to write. Surely, you don’t want all your efforts to go to waste.
With a well-written executive summary, you get to highlight all the good points of your proposal and entice your target audience to take action.
Maricel Rivera is a software and small business expert writing for The Ascent at The Motley Fool.
We’re firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. The Ascent does not cover all offers on the market. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team.
The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters.
Copyright © 2018 – 2022 The Ascent. All rights reserved.

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JCMR recently broadcasted a new study in its database that highlights the in-depth market analysis with future prospects of Manufacturing Management Software market. The study covers significant data which makes the research document a handy resource for managers, industry executives and other key people get ready-to-access and self analyzed study along with graphs and tables to help understand market trends, drivers and market challenges. Some of the key players mentioned in this research are UniPoint, Prodsmart, Fishbowl Manufacturing, Global Shop Solutions, NetSuite Manufacturing, Hubstaff, IQMS, Epicor, SYSPRO, xTuple, Genius ERP
Get Access to Free sample Report PDF @ jcmarketresearch.com/report-details/1470245/sample
COVID-19 is an infectious disease caused by the most recently discovered novel corona virus. Largely unknown before the outbreak began in Wuhan (China) in December 2019, COVID-19 has moved from a regional crisis to a global pandemic in just a matter of a few weeks.
In addition, production and supply chain delays were also witnessed during the second quarter which poised a challenge to the Manufacturing Management Software market, since end-user industries were still not operating at their full capacity.
Enquire for customization in Report @ jcmarketresearch.com/report-details/1470245/enquiry
What are the market’s problems in Manufacturing Management Software?
Changing regulatory landscapes, operational barriers, and the emergence of alternative technologies are all impacting the Manufacturing Management Software industry.
What are the various types of segments covered in the Manufacturing Management Software Market?
Segment by Type – Cloud – On-premise Segment by Application – Healthcare & Pharmaceuticals – Automotive – Chemicals – Food and Beverages – Others
Who are the top key players in the Manufacturing Management Software market?
UniPoint, Prodsmart, Fishbowl Manufacturing, Global Shop Solutions, NetSuite Manufacturing, Hubstaff, IQMS, Epicor, SYSPRO, xTuple, Genius ERP
Which region is the most profitable for the Manufacturing Management Software market?
The emerging economies in the Asia Pacific region will be the lucrative markets for Manufacturing Management Software products. .
What is the current size of the Manufacturing Management Software market?
The current market size of global Manufacturing Management Software market is estimated to be USD XX in 2022.
Get Discount instant FLAT40% Discount on full Manufacturing Management Software Report @ jcmarketresearch.com/report-details/1470245/discount
North America is the region’s largest market for Manufacturing Management Software.
North America includes countries such as the US, Canada, and Mexico. North America is the second-largest consumer and producer of electricity, after Asia Pacific. The US and Canada, which are among the largest consumers in this region as well as globally, constitute the largest share of the Manufacturing Management Software market.
 Secondary Research:
This Manufacturing Management Software research study made extensive use of secondary sources, directories, and databases such as Hoover’s, Bloomberg BusinessWeek, Factiva, and OneSource to identify and collect information useful for a technical, market-oriented, and commercial study of the global portable generator market. Other secondary sources included company annual reports, press releases, and investor presentations, white papers, certified publications, articles by recognized authors, manufacturer associations, trade directories, and databases.
Manufacturing Management Software Primary Research:
Various sources from both the supply and demand sides were interviewed during the Manufacturing Management Software primary research process to obtain qualitative and quantitative information for this report. Primary sources included industry experts from the core and related industries, as well as preferred suppliers, manufacturers, distributors, technology developers, researchers, and organizations from all segments of the value chain of this industry. To obtain and verify critical qualitative and quantitative information, in-depth interviews were conducted with a variety of primary respondents, including key industry participants, subject-matter experts, C-level executives of key market players, and industry consultants.
Estimation of Manufacturing Management Software Market Size
The total size of the Manufacturing Management Software market was estimated and validated using both top-down and bottom-up approaches. These methods were also widely used to estimate the size of various market sub segments. The following research methodologies were used to estimate market size:
Extensive secondary research was used to identify the industry’s key players.
The revenues generated by the market’s leading players in molecular diagnostics have been determined through primary and secondary research.
All percentage shares, splits, and breakdowns were calculated using secondary sources and confirmed using primary sources.
TABLE OF CONTENTS OF Manufacturing Management Software Market Report
1 INTRODUCTION
1.1 Manufacturing Management Software study objectives
1.2 Manufacturing Management Software definition
1.3 Manufacturing Management Software inclusions & exclusions
1.4 Manufacturing Management Software market scope
1.5 Manufacturing Management Software report years considered
1.6 Manufacturing Management Software currency
1.7 Manufacturing Management Software limitations
1.8 Manufacturing Management Software industry stakeholders
1.9 Manufacturing Management Software summary of changes
2 RESEARCH METHODOLOGY
2.1 Manufacturing Management Software research data
2.2 Manufacturing Management Software market breakdown and data triangulation
2.3 Manufacturing Management Software scope
2.4 impact of covid-19 on Manufacturing Management Software industry
2.5 Manufacturing Management Software market size estimation
3 Manufacturing Management Software EXECUTIVE SUMMARY
4 Manufacturing Management Software PREMIUM INSIGHTS
4.1 attractive opportunities in Manufacturing Management Software market
4.2 Manufacturing Management Software market, by region
4.3 Manufacturing Management Software market in North America, by end user & country
4.4 Manufacturing Management Software market, by application
4.5 Manufacturing Management Software market, by end user
5 Manufacturing Management Software MARKET OVERVIEW
5.1 Manufacturing Management Software introduction
5.2 covid-19 Manufacturing Management Software health assessment
5.3 Manufacturing Management Software road to recovery
5.4 covid-19 Manufacturing Management Software economic assessment
5.5 Manufacturing Management Software market dynamics
5.6 Manufacturing Management Software trends
5.7 Manufacturing Management Software market map
5.8 average pricing of Manufacturing Management Software
5.9 Manufacturing Management Software trade statistics
5.8 Manufacturing Management Software value chain analysis
5.9 Manufacturing Management Software technology analysis
5.10 Manufacturing Management Software tariff and regulatory landscape
5.11 Manufacturing Management Software: patent analysis
5.14 Manufacturing Management Software porter’s five forces analysis
6 Manufacturing Management Software MARKET, BY APPLICATION
6.1 Manufacturing Management Software Introduction
6.2 Manufacturing Management Software Emergency
6.3 Manufacturing Management Software Prime/Continuous
7 Manufacturing Management Software MARKET, BY END USER
7.1 Manufacturing Management Software Introduction
7.2 Manufacturing Management Software Residential
7.3 Manufacturing Management Software Commercial
7.4 Manufacturing Management Software Industrial
8 GEOGRAPHIC ANALYSIS
8.1 Manufacturing Management Software Introduction
8.2 Manufacturing Management Software industry by North America
8.3 Manufacturing Management Software industry by Asia Pacific
8.4 Manufacturing Management Software industry by Europe
8.5 Manufacturing Management Software industry by Middle East & Africa
8.6 Manufacturing Management Software industry by South America
9 Manufacturing Management Software COMPETITIVE LANDSCAPE
9.1 Manufacturing Management Software Key Players Strategies
9.2 Manufacturing Management Software Market Share Analysis Of Top Five Players
9.3 Manufacturing Management Software Market Evaluation Framework
9.4 Revenue Analysis Of Top Five Manufacturing Management Software Market Players
9.5 Manufacturing Management Software Company Evaluation Quadrant
9.6 Manufacturing Management Software Competitive Leadership Mapping Of Start-Ups
9.7 Manufacturing Management Software Competitive Scenario
10 Manufacturing Management Software COMPANY PROFILES
10.1 Manufacturing Management Software Major Players
10.2 Manufacturing Management Software Startup/Sme Players
11 APPENDIX
11.1 Insights Of Manufacturing Management Software Industry Experts
11.2 Manufacturing Management Software Discussion Guide
11.3 Manufacturing Management Software Knowledge Store
11.4 Manufacturing Management Software Available Customizations
11.5 Manufacturing Management Software Related Reports
11.6 Manufacturing Management Software Author Details
Buy instant copy of Manufacturing Management Software research report @ jcmarketresearch.com/checkout/1470245
Find more research reports on Manufacturing Management Software Industry. By JC Market Research.
About Author:
JCMR global research and market intelligence consulting organization is uniquely positioned to not only identify growth opportunities but to also empower and inspire you to create visionary growth strategies for futures, enabled by our extraordinary depth and breadth of thought leadership, research, tools, events and experience that assist you for making goals into a reality. Our understanding of the interplay between industry convergence, Mega Trends, technologies and market trends provides our clients with new business models and expansion opportunities. We are focused on identifying the “Accurate Forecast” in every industry we cover so our clients can reap the benefits of being early market entrants and can accomplish their “Goals & Objectives”.
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Collaborative Applications Market study by “jcmarketresearch.com” provides details about the market dynamics affecting the market, Market scope, Market segmentation and overlays shadow upon the leading market players highlighting the favorable competitive landscape by top major Intralinks, Cybozu, Huddle House, Atlassian, Slack Technologies, TigerConnect, Microsoft and trends prevailing over the years.
The research report provides deep insights into the global market revenue, parent market trends, macro-economic indicators, and governing factors, along with market attractiveness per market segment. The report provides an overview of the growth rate of the Collaborative Applications market during the forecast period, i.e., 2021–2030. Most importantly, the report further identifies the qualitative impact of various market factors on market segments and geographies. The research segments the market to offer more clarity regarding the industry, the report takes a closer look at the current status of various factors including but not limited to supply chain management, niche markets, distribution channel, trade, supply, and demand and production capability across different countries.
The Collaborative Applications report profiles the key players in the industry, along with a detailed analysis of their individual positions against the global landscape. The study conducts SWOT analysis to evaluate strengths and weaknesses of the key players Intralinks, Cybozu, Huddle House, Atlassian, Slack Technologies, TigerConnect, Microsoft in the Collaborative Applications market. The researcher provides an extensive analysis of the Collaborative Applications market size, share, trends, overall earnings, gross revenue, and profit margin to accurately draw a forecast and provide expert insights to investors to keep them updated with the trends in the market.
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Competitive scenario:
The Collaborative Applications study assesses factors such as segmentation, description, and applications of Collaborative Applications industries. It derives accurate insights to give a holistic view of the dynamic features of the business, including shares, profit generation, thereby directing focus on the critical aspects of the business.
The final report will add the analysis of the Impact of Covid-19 in this Collaborative Applications report Market.
Adapting to the recent novel COVID-19 pandemic, the impact of the COVID-19 pandemic on the global Collaborative Applications Market is included in the present report. The influence of the novel coronavirus pandemic on the growth of the Collaborative Applications Market is analyzed and depicted in the report.

Some of the companies competing in the Collaborative Applications Market are 
Intralinks, Cybozu, Huddle House, Atlassian, Slack Technologies, TigerConnect, Microsoft
Segment by Type– Communication– Collaboration Level– Co-OrdinationSegment by Application– Computer Supported Cooperative Network– Integrated Collaboration Environment– Content Management System– Document Management System– Enterprise Content Management– Event Management Software– Human-Based Genetic Algorithm– Common Based Peer Production
Segmentation
The Collaborative Applications Market has been segmented on the basis of different aspects. The market is also segmented according to region. The Collaborative Applications Market has been segmented into Latin America, North America, Asia Pacific, Europe, and the Middle East & Africa on the basis of region
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Research Methodology
The Collaborative Applications report has its roots definitely set in thorough strategies provided by the proficient data analysts. The research methodology involves the collection of information by analysts only to have them studied and filtered thoroughly in an attempt to provide significant predictions about the market over the review period. The Collaborative Applications research process further includes interviews with leading market influencers, which makes the primary research relevant and practical. The secondary method gives a direct peek into the demand and supply connection specifically into Collaborative Applications market. The Collaborative Applications market methodologies adopted in the report offer precise data analysis and provides a tour of the entire market. Both primary and secondary approaches to data collection have been used. In addition to these, publicly available sources such as SEC filings, annual reports, and white papers have been used by data analysts for an insightful understanding of the Collaborative Applications market. The research methodology clearly reflects an intent to extract a comprehensive view of the market by having it analyzed against many parameters. The valued inputs enhance the Collaborative Applications report and offer an edge over the peers.
Drivers & Constraints
The Collaborative Applications Market rests united with the incidence of leading top Intralinks, Cybozu, Huddle House, Atlassian, Slack Technologies, TigerConnect, Microsoft players who keep funding to the market’s growth significantly every year. The report studies the value, volume trends, and the pricing structure of the market so that it could predict maximum growth in the future. Besides, various suppressed growth factors, restraints, and opportunities are also estimated for the advanced study and suggestions of the market over the assessment period.
Collaborative Applications Market Segmented by Region/Country: North America, Europe, Asia Pacific, Middle East & Africa, and Central & South America
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Solutions Review’s listing of the best information management software is an annual sneak peek of the solution providers included in our Data Management Buyer’s Guide and Solutions Directory. Information was gathered via online materials and reports, conversations with vendor representatives, and examinations of product demonstrations and free trials.
The editors at Solutions Review have developed this resource to assist buyers in search of the best information management software to fit the needs of their organization. Choosing the right vendor and solution can be a complicated process — one that requires in-depth research and often comes down to more than just the solution and its technical capabilities. To make your search a little easier, we’ve profiled the best information management software providers all in one place. We’ve also included platform and product line names and introductory software tutorials straight from the source so you can see each solution in action.
Note: The best information management software is listed in alphabetical order.

Description: 1010data provides integrated capabilities for database management and data analytics. The company’s flagship product, 1010edge, also features data modeling and visualization, reporting, and application development. 1010 brings disparate data together to provide a granular view, and the solution scales to any size. In addition, the tool’s columnar data storage capabilities present data in an orderly fashion.

Description: Amazon Web Services (AWS) offers Amazon Redshift, a fully managed, petabyte-scale data warehouse that analyzes data using an organization’s existing analytic software. Redshift’s data warehouse architecture allows users to automate common administrative tasks associated with provisioning, configuring, and monitoring cloud data warehousing. Backups to Amazon S3 are continuous, incremental and automatic. Redshift also includes Redshift Spectrum, allowing users to directly run SQL queries against large volumes of unstructured data without transforming.

Platform: Ataccama ONE
Description: Ataccama ONE is a comprehensive master data management product that offers an intriguing list of capabilities for many use cases. The solution offers a machine learning-centric user interface, as well as a data processing engine that is responsible for data transformations, evaluating business rules, and matching and merging rules. The platform supports any data, domain, and a variety of integrations.

Description: Cloudera provides a data storage and processing platform based on the Apache Hadoop ecosystem, as well as a proprietary system and data management tools for design, deployment, operations, and production management. Cloudera acquired Hortonworks in October 2018. It followed that up with a buy of San Mateo-based big data analytics provider Arcadia Data last September. Cloudera’s new integrated data management product (Cloudera Data Platform) enables analytics across hybrid and multi-cloud.

Platform: Collibra Platform
Related products: Collibra Catalog, Collibra Privacy & Risk
Description: Collibra’s Data Dictionary documents an organization’s technical metadata and how it is used. It describes the structure of a piece of data, its relationship to other data, and its origin, format, and use. The solution serves as a searchable repository for users who need to understand how and where data is stored and how it can be used. Users can also document roles and responsibilities and utilize workflows to define and map data. Collibra is unique because the product was built with business end-users in mind.

Description: Commvault is well-known in the backup and disaster recovery marketplace, performing as one of the top solution providers. The company also offers a cloud data management product that allows organizations to manage data via on-prem and cloud deployments. Users can fully manage data across files, applications, databases, hypervisors, and clouds (including Amazon Web Services, Microsoft Azure, Google Cloud, and Oracle Cloud). The tool also includes Commvault’s popular backup and disaster recovery, as well as e-discovery, capabilities.

Description: Druva Phoenix offers data availability and governance functionality for virtual machines and physical servers. Its cloud-centric approach is unique and combines high-performance, scalable backup, disaster recovery, archival, and analytics. The product can be deployed quickly at sites located around the world while also aligning with regional data storage regulations. Phoenix can also be managed from a central location to provide full control over server backups and data composition.

Description: Google offers a fully-managed enterprise data warehouse for analytics via its BigQuery product. The solution is serverless and enables organizations to analyze any data by creating a logical data warehouse over managed, columnar storage, and data from object storage and spreadsheets. BigQuery captures data in real-time using a streaming ingestion feature, and it’s built atop the Google Cloud Platform. The product also provides users the ability to share insights via datasets, queries, spreadsheets, and reports.

Description: Hewlett Packard Enterprise (HPE) is the enterprise software arm of the computer hardware giant HP. The vendor offers a cloud-based database management solution on Amazon Web Services, Microsoft Azure, or via an individually licensed model. Vertica provides an MPP SQL analytical database with linear scaling native high availability that allows organizations to query data in near real-time.

Description: Hitachi Vantara is a wholly-owned subsidiary of Hitachi, Ltd., and offers an expansive portfolio of products for integrating, managing, and analyzing data. Hitachi’s portfolio of data management solutions are best suited for modern environments and can help organizations to quickly improve their key performance metrics, including business continuity, backup windows, operational recovery and disaster recovery. The tool also provides data protection and recovery for complex enterprise architectures.

Description: IBM has data management products for virtually every enterprise use case. Its products can be deployed in any environment, and partnerships with some of the other top names in the marketplace make it an even more intriguing option for organizations with large workloads and expansive data jobs. IBM also offers its Informix database that can integrate SQL, NoSQL/JSON, time series, and spatial data.

Description: Immuta’s automated data governance platform lets users discover and access data through a dedicated data catalog. The product features an intuitive policy builder that provides author policies in plain English, without code so security leaders can write policies across any data. Immuta also enables compliant collaboration via projects, controlled workspaces where users can share data. When users switch projects, they assume the right permissions and controls. 

Description: Informatica’s big data management platform allows organizations to access, integrate, clean, master, govern, and secure big data. The tool features purpose-built connectors to hundreds of data sources, real-time streaming, and mass ingestion. Informatica’s visual developer interface also ensures that the best open-source platforms can be adopted without sacrificing usability. Public cloud support for Big Data Management is available on AWS and Microsoft Azure.

Description: MarkLogic offers an operational and transactional enterprise NoSQL database that is designed to integrate, store, manage, and search for data. Organizations can ingest structured and unstructured data with a flexible data model that adapts to changing data. It also natively stores JSON, XML, text, and geospatial data. MarkLogic’s Universal Index enables users to search across all data, and APIs enable application development and deployment. The database has ACID transactions, scalability and elasticity, and certified security as well.

Description: Microsoft offers an array of data management products, including those for analytics, data governance, and even data virtualization. Its SQL Server solution provides data warehousing for both on-prem and cloud deployments, as well as an in-memory database. Microsoft allows organizations to access, store, and analyze any kind of data and even offers fully-managed Hadoop and Spark. The company is one of the major players in the overall big data marketplace, with top-ranked tools in business intelligence and data integration.

Description: Oracle’s suite of data management capabilities allows users to manage both traditional and new data sets on its cloud platform. The company also offers an autonomous data warehouse cloud with more than 2,000 SaaS applications. The platform runs the gamut of big data functionality, with support for data integration and analytics as well. Its other data management offerings include Oracle Big Data Cloud, Oracle Big Data Cloud Service, Oracle Big Data SQL Cloud Service, and Oracle NoSQL Database.

Description: Precisely’s solution portfolio is broken into five distinct categories based on the use case. Integrate is its data integration line that features Precisely Connect, Ironstream, Automate, Data360 Govern, Assure, and Syncsort. Automate Studio and Automate Evolve both integrate with SAP. The Verify unit of data quality tools includes Precisely Spectrum Quality, EnterWorks, and Trillium. The Location Intelligence Suite (Locate) touts Precisely Spectrum Spatial, Spectrum Geocoding, and MapInfo, while Enrich features Precisely Streets, Boundaries, Points Of Interest, Addresses, and Demographics. There’s also Precisely Engage on the company’s Engage unit. 

Description: Riversand is a master data management (MDM) and product information management solution provider. The company’s MDM offering features a multi-domain core designed to provide a complete view of enterprise data. In addition, Riversand includes high-scale computing, a set of streamlined collaboration tools, and data governance functionality. Reporting via the vendor’s data visualization product is included with each license and offers users the ability to run advanced analysis via charts, tables, and dashboards.

Description: SAP offers its data management capabilities on a single platform. SAP HANA allows users to collect and combine all types of data in real-time, as well as enhance data governance, monitoring, and orchestration. Users can also create a unified view of data with smart data integration that enables advanced applications and data management. The platform is flexible and can be deployed on-prem, in the cloud, or via hybrid deployments. HANA is an in-memory tool with fast data processing and advanced analytics with OLAP and OLTP processing.

Description: SAS is the largest independent vendor in the data management marketplace. The company’s main product is built atop a data quality platform that allows users to improve, integrate, and govern enterprise data. SAS Data Management can ingest data from legacy systems and Hadoop, and create rules once and reuse them. In addition, users can update data, tweak processes, and analyze results themselves. A built-in business glossary as well as third-party metadata management and lineage visualization capabilities allow for collaboration.

Description: SingleStore can ingest and transform millions of events per day while also analyzing billions of rows of data using standard SQL. It can be deployed on-prem, in the cloud via Amazon Web Services or Microsoft Azure, or as a service including drop-in compatibility with existing middleware, integration, and BI software. The tool offers excellent real-time data streaming capabilities, and now provides more efficient query isolation for large volumes of data and many users. 

Description: Snowflake offers a cloud data warehouse built atop Amazon Web Services. The solution loads and optimizes data from virtually any source, both structured and unstructured, including JSON, Avro, and XML. Snowflake features broad support for standard SQL, and users can do updates, deletes, analytical functions, transactions, and complex joins as a result. The tool requires zero management and no infrastructure. The columnar database engine uses advanced optimizations to crunch data, process reports, and run analytics.

Description: The Stibo Trailblazer Enterprise Platform (STEP) features data quality capabilities designed to handle data profiling, data matching, and enrichment with external reference data. It also includes a user-friendly interface for implementing business rules, checks, and controls. The graphical interface verifies uncertain de-duplication and matching with external sources.

Description: Talend offers an expansive portfolio of data integration and data management tools. The company’s flagship data management product, Talend Data Management Platform, features graphical tools and wizards, and more than 900 pre-built components and connectors to natively connect databases, flat files, and cloud-based applications. An included data mapper and parsing capabilities allow users to map complex EBCDIC files, XML, JSON, and EDI documents.

Platform: Tamr Unify
Description: Tamr offers a popular data mastering platform that powers analytic insights, boosts operational efficiency. and enhances data operations. The vendor’s cloud-native solutions act as an effective alternative to traditional MDM tools through machine learning which consolidates, cleanses, and categorizes data. Tamr’s Master Records feature provides a complete view of all entities via simple yes and no questions. Tamr is the foundation for modern DataOps in various enterprise verticals and is backed by NEA and Google Ventures.

Description: Teradata offers a broad spectrum of data management solutions that include database management, cloud data warehousing, and data warehouse appliances. The company’s product portfolio is available on its own managed cloud and on Amazon Web Services and Microsoft Azure. Teradata provides organizations the ability to run diverse queries, in-database analytics, and complex workload management.

Description: TIBCO touts an impressive portfolio of data management products under its product line called TIBCO Unify. The Unify suite is made up of TIBCO DQ (for data quality), TIBCO EBX (for master data management), and TIBCO Data Virtualization. TIBCO’s data management capabilities are infused with AI and machine learning to automate manual processes. The company has developed its line of big data products through both in-house development and acquisitions. TIBCO is also a leading provider in the BI and data analytics space. 

Description: The Zaloni Data Management Platform operationalizes data along the entire pipeline, from data source to consumer. ZDP automates repeatable data management tasks and processes and provides central management of all enterprise data sources whether on-prem, cloud, multi-cloud, or hybrid. Zaloni is compatible with all major Hadoop distributions, most data processing engines, and applicable deployment models.

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On September 9, 2022, the U.S. Commerce Department’s Bureau of Industry and Security (BIS or Commerce) published a rule, sought by tech and telecom companies, and industry organizations, authorizing the release of certain technology and software to BIS Entity List parties who would otherwise be subject to a U.S. export ban prohibiting their receipt of such items.
The rule, Authorization of Certain “Items” to Entities on the Entity List in the Context of Specific Standards Activities (IFRM), amends the Export Administration Regulations (EAR) to authorize the release of specified items subject to the EAR Entity List parties without an export license, when that release occurs in the context of a “standards-related activity,” a term newly defined by the IFRM. The IFRM became effective upon publication, and comments are due by November 8, 2022. Companies engaged in standards-related activities are invited to provide comments to BIS on the impact of this rule and whether further clarity is necessary.
Commerce previously amended the EAR to authorize certain releases of technology without a license to Huawei Technologies Co., Ltd. and its affiliates (“Huawei”) in the context of international standards development, following Huawei’s designation on the Entity List. The IFRM responds to requests from across industry to ensure that U.S. companies are able to participate fully in standards development organizations in which Entity List parties are members, or otherwise risk hampering U.S. leadership in standards development.
The scope of the IFRM includes certain low-controlled technology as well as software; however, the IFRM does not change the assessment of whether technology or software is subject to the EAR. This authorization only overcomes export licensing requirements imposed as a result of an entity’s inclusion on the Entity List. Other EAR licensing requirements, such as restrictions on certain end-use activities or country-based controls, continue to apply.
BIS places entities on the Entity List pursuant to Section 744.11 of the EAR, which imposes license requirements on, and limits the availability of most license exceptions for, exports, reexports and transfers (in-country) to listed entities.
On June 18, 2020, BIS published an interim final rule, Release of “Technology” to Certain Entities on the Entity List in the Context of Standards Organizations, with a request for comment, to allow exchanges of certain EAR-controlled technology in a standards organization environment specifically for Huawei. In particular, technology subject to the EAR and designated as EAR99 or controlled on the Commerce Control List (CCL) only for anti-terrorism (AT) reasons could be released to members of a standards organization, including Huawei, without a license, if released for the purpose of contributing to the revision or development of a standard.
Responsive comments generally urged additional action to expand the scope of the standards exemption to maintain and restore the ability of U.S. participation in international standards development. In response to comments received, BIS issued the IFRM, stating its intent “to protect U.S. technological leadership without discouraging, and indeed supporting and promoting, the full participation of U.S. actors in international standards development efforts.”
The scope of the IFRM parallels the 2020 Huawei-related rulemaking; however, with two major differences:
First, the IFRM revises the authorization to include all entities on the Entity List, and it expanded the scope to cover certain software as well as technology. Accordingly, qualifying technology and software may be released to any Entity List members of a standards organization, without a license, if released for the purpose of contributing to the revision or development of a standard.
Second, BIS affirmed that information security is an important part of standards work, including in the development of 5G standards. Accordingly, the authorization includes software and technology that is designated EAR99; software and technology controlled for AT reasons only; and software that is classified in ECCN subparagraphs 5D002.b and 5D002.c.1 (only when corresponding to equipment specified in ECCNs 5A002.a and 5A002.c) and technology classified in 5E002 (only when corresponding to equipment specified in ECCNs 5A002.a, 5A002.b and 5A002.c, and for software controlled under ECCN 5D002.b and .c.1) when the release is for the “development,” “production” and “use” of cryptographic functionality in connection with the “standards-related activity.”
The general consensus of the comments was that the EAR’s prior use of the definitions for “standards” and “standards organizations” derived from the Office of Management and Budget (OMB) Circular A-119 was not appropriate for this context and created uncertainty and questions.
The IFRM removes the definitions of “standards” and “standards organization” from the EAR and instead incorporates a definition for “standards-related activity,” which is defined to include the development, adoption or application of a standard (i.e., any document or other writing that provides, for common and repeated use, rules, guidelines, technical or other characteristics for products or related processes and production methods, with which compliance is not mandatory), including but not limited to conformity assessment procedures, with the intent that the resulting standard will be “published.” A “standards-related activity” includes an action taken for the purpose of developing, promulgating, revising, amending, reissuing, interpreting, implementing or otherwise maintaining or applying such a standard. Note that the underlying work product need not itself be published, so long as there is an intent to publish the resulting standard.
Commerce is requesting comments on the revisions promulgated by the rule. In particular, BIS seeks comments in the following areas:
As companies consider whether to submit comments, they should evaluate the impact of the authorization to their business operations and whether they can propose more accurate definitions that reflect industry understanding of the terminology used in the rule.
The IFRM removes significant industry uncertainty surrounding participation in standards development and enables greater U.S. participation in international standards development, which is critical to U.S. competitiveness and access to global markets.
Companies should stay alert to releases occurring outside of the “standards-related activity,” which continue to require a license, as would one-on-one (individual-to-individual) discussions that do not relate to a “standards-related activity” (e.g., a sidebar conversation on another topic).
Moreover, standards organizations and their constituent members will need to take stock of their technology and software classifications and be intentional about implementing controls around any items whose ECCNs are not covered by this new rule.

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Here are the top state and local IT leaders, podcasters and personalities to follow to stay up to date on the latest technology trends.

Tommy Peterson is a freelance journalist who specializes in business and technology and is a frequent contributor to the CDW family of technology magazines.
With 180 million documents a year to process and a billion secured in its data repository, the California Department of Motor Vehicles faced document management challenges long before the complications of REAL ID or the pandemic. 
To meet those challenges, the department deploys a variety of strategies and technologies, including remote document submission, the use of artificial intelligence (AI) to process REAL ID applications and software robotics for process automation, says Ajay Gupta, the DMV’s chief digital transformation officer. 
“Intelligent document processing technologies save time, paper and money, both as documents come to us from customers and field offices and as they go into our system securely,” Gupta says.
Document and content management are issues for almost all organizations but are even more pressing for those like the DMV that must protect vast amounts of personally identifiable information (PII), says IDC Group Vice President Holly Muscolino. Starting May 3, 2023, REAL ID-compliant identification will be required to enter federal facilities, and U.S. travelers must present a REAL ID to fly domestically. All U.S. states have met the deadline, and many had an interest in upgrading their document management processes even without the mandate, officials say.
“It’s not a hot, sexy area, but it’s critical to any enterprise, especially for government agencies and regulated industries, where privacy, compliance and security needs are greater,” Muscolino says.
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Moving beyond simply digitizing paper submissions, intelligent document management systems use AI, pattern recognition and optical character recognition (OCR) technologies to process the information contained in documents, Muscolino says. Advanced systems can authenticate the sender, extract relevant data and write the data to appropriate back-end systems for retention. Some solutions indicate the presence of PII in file metadata, simplifying access control and strengthening security. 
Before an organization starts looking for technology to ease its document management woes, decision-makers should take a close look at existing workflows and processes, Muscolino says. 
“You don’t want to automate a bad process,” she says. “Understand your security and compliance issues thoroughly, identify your biggest pain points and look for the modern technologies that solve them, whether they are born-to-the-cloud solutions or those from legacy vendors that have been retooled for the cloud.”
Cutting the California DMV staff’s scanning workload in half was just the first benefit of its REAL ID Automated Document Verification Project, Gupta says. It also reduced customer wait time and REAL ID processing time in field offices. 
Once the packets have been uploaded, ABBYY software — with AI, OCR and a built-in workflow engine — reads the documents. From there, UiPATH robotic process automation moves the information into the appropriate place in the DMV’s back-end systems. 
For security, the California DMV locates its systems in a secure cloud administered by the California Department of Technology. Documentation is only accepted from customers and partners when it comes over DMV-approved applications. The department also only selects platforms that are rated moderate to high in the Federal Risk and Authorization Management Program (FedRAMP) security classification rubric, Gupta says.
EXPLORE: How DMVs have embraced IT modernization to improve customer service.
Intelligent document processing projects should always start with operational data that identifies bottlenecks, excessive resources expended or security vulnerabilities, Gupta says. The next step is recruiting business partners within the department who support the solutions aimed at solving the identified problems. 
“Your business partners have to be patient. But, still, start small with high-visibility projects. The success of those initiatives will build buy-in and lead to funding for later projects,” Gupta says, adding that the DMV’s document processing technology has returned the capital investment within one fiscal year.
After exploring the landscape of tools available to address its document management issues, the Idaho Division of Motor Vehicles discovered that it didn’t have to go far for solutions, says DMV Administrator Alberto Gonzalez. A longtime Microsoft shop, the Idaho DMV now relies on the latest version of Office 365 as a repository and as the foundation of a document management ecosystem that also exploits the capabilities of SharePoint for collaboration and Microsoft Dynamics for customer relationship management.
“We compared a lot of solutions, and this definitely made sense for us,” Gonzalez says. “We already had a very positive relationship with Microsoft, and then we found that not only had they completely revamped Office 365, it came with built-in OCR as well as FedRAMP levels of security.”
DISCOVER: Here are 4 Microsoft 365 tools to help manage office priorities.
The system enabled the Idaho DMV to create word queues that speed up processing of emails and faxes coming into the agency by automatically sending them to the correct places in the Office 365 repository, which has built-in retention and destruction schedules, Gonzalez says. 
“One of the best parts for us is that these capabilities came included in our existing Microsoft licensing,” he says. “Other products we considered would have meant the added costs of implementation, their ongoing licensing and integration into our environment.”
While REAL ID has increased its retention needs, the Office 365 environment has allowed the Idaho DMV to move all retained records out of third-party storage and into the secure onsite repository, Gonzalez says. With Active Directory, the agency can control permissions and access to network resources and the information held by the DMV.
Finding a document management solution that fits your specific situation is crucial, Gonzalez says. 
“Security is always top of mind and, after that, functionality and cost,” he says. “Keeping those things in mind, listen to your internal experts, the people who understand your environment, as you choose technologies.”
In December 2021, the Maryland Department of Transportation Motor Vehicle Administration completed its Customer Connect modernization project, which joined the agency’s legacy technology into a single, integrated system. As a result, customers’ transactions will be more convenient and the MVA will see increased efficiency as it continues to secure the sensitive information it processes, says IT Director Negash Assefa. 
The future for the MDOT MVA definitely contains less paper processing, Assefa says.
“We’ll continue to see a digital transformation, where most services can and will be offered online,” he says. “This includes being able to digitally verify and validate proof of identity documents with the issuer.”
MORE FROM STATETECH: Demand for digital services drives IT transformation initiatives.
The MVA’s requirement to capture and store documents containing PII has resulted in constantly changing and increasing storage needs, Assefa says. REAL ID has added to those pressures by requiring the agency to retain the source documents customers use to prove their identity, residency and lawful presence. The REAL ID Modernization Act reduced the number of documents MDOT MVA is required to scan, and Maryland bought Kodak S2050 scanners and accessories to smooth document capture.
Data is encrypted and stored in Maryland Department of Transportation and MVA databases, where it is protected by firewalls, intrusion and malware detection systems, data loss protection software, and other security monitoring tools, Assefa says. The databases are actively monitored and audited, and access privileges to systems containing PII are tightly controlled and regularly reviewed.
“These solutions help us to efficiently and securely store a customer’s information in relation to driver and vehicle records,” Assefa says. “This allows us to provide confidence to Maryland residents that their data is being handled with appropriate security and attention to privacy.”
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