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Turn your phone into a digital office with iScanner.
In a competitive business world, you need to find ways to make your little business stand out from the crowd and operate more efficiently. Fortunately, there are many great digital tools to help you do that. But in the remote working world, things are a little different. You have some distance from your co-workers and clients, and communication and collaboration may suffer — especially when it comes to document management.
When you have a digital office on your phone, however, you won’t need to worry about that. For a limited time, you can get this top-rated scanning app, iScanner, for almost 80 percent off.
iScanner has earned 4.8/5 stars on the App Store and has been downloaded more than 80 million times. It has earned rave reviews from the likes of 9to5Mac, Gizmodo, and Mac Sources because it’s an effortless tool that helps you solve a myriad of day-to-day tasks.
The document scanner uses AI to make high-quality scans of documents, materials, lists, and other documents. You can choose from a variety of scanning modes for ID cards, QR codes, and more. It can use the camera to count objects, solve math expressions, and even measure an object’s length or calculate the total area of a room. After you make scans, you can edit, e-sign them, annotate them, and much more. They’re easy to store and easier to share.
The PDF scanner lets you turn documents and photos to PDF, JPG, or TXT formats, scanning multiple pages into a single document, and then letting you mark up documents however you’d like. OCR recognizes text from any scannable object and an AI-powered scan straightener eliminates curves, skews, and warps.
iScanner is also a seamless document editor and file manager, allowing you to seamlessly manage all of your important files in folders and protect confidential scans by locking folders and files with PIN codes. When you’re ready to share, you can do so in just a few taps or upload them to cloud services like Dropbox, Evernote, or Google Drive.
Get more done with the world’s number one scanning app. Right now, you can get a lifetime subscription to iScanner for 79 percent off $199 at just $39.99.
Prices subject to change.
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Need to scan one- and/or two-sided multipage documents in a hurry? Sheetfed scanners are designed to do just that.
I’ve covered the document scanner industry for well over 20 years, and each year I find myself more impressed with the sheer number of machines. You’ll find everything from tiny single-sheet portables capable of processing just a few pages per minute (ppm) to high-volume workhorses that can handle hundreds of pages per minute. Today’s sheetfed document scanners are true workhorses; if you’ve only used the relatively slow scanner of an all-in-one printer, you’ll be amazed at how a dedicated scanner can make short work of the stacks of hardcopy documents cluttering up you and your team’s work area.
Every multi-sheet scanner—except combination sheetfed/flatbed machines—has a relatively compact build and an automatic document feeder (ADF) for sending page after page to the scanning sensors. Unlike a flatbed scanner, a sheetfed model processes only individual pages and can’t be used to scan objects such as books or magazines. Most sheetfed scanners have two sensors for simultaneously reading both sides of a page. These top-notch, high-speed document scanners, the best we’ve tested, are optimized for processing plenty of text quickly and efficiently.
This roundup focuses primarily on desktop document scanners, but to keep it comprehensive, we’ve also included PCMag’s favorite sheetfed portable document scanner and our top pick for a flatbed scanner with an ADF attachment (or a from-the-ground-up combination sheetfed/flatbed such as the HP ScanJet). Our goal is to help you choose the best possible scanner for your needs, and there are plenty of factors to consider. Let’s start by going over the pros and cons of each of our top picks, followed by a detailed guide that explains how to choose the best sheetfed scanner for your needs.

Why We Picked It
If you’re going to call a product the Best Desktop Document Scanner for Most Users, above all else it has to be versatile. The ScanSnap iX1600’s comprehensive software runs on PCs, Macs, and Android and iOS handhelds. A similar version runs on the control panel of the scanner itself, from which you and your team can set up, scan, configure, edit, execute OCR, and perform some rudimentary document management tasks. You get both wired and wireless connectivity, scanning directly to USB drives, a great price—and a rare 4.5-star PCMag rating.
Who It’s For
This and other Fujitsu scanners are so easy to learn and use that a better question might be “Who is it not for?” Families and home-based offices; small offices and workgroups; moderate document archiving applications; scanning into bookkeeping, tax, spreadsheets, and other financial programs; and more—the low- to mid-volume environments that would benefit from the ScanSnap iX1600 are many.

Why We Picked It
With the RR-600W, you get a highly capable midrange sheetfed document scanner, Epson’s ScanSmart scanner interface, and the ScanSmart Accounting Edition—a.k.a. Receipt Manager—plug-in. In other words, in addition to capable all-purpose scanning and document management, you get an intuitive, polished interface for capturing and archiving invoices, receipts, and other financial documents. More and more scanners nowadays come with receipt scanning software, but few apps are as well-developed as Epson’s.
Who It’s For
Designed primarily for home offices, small businesses, and workgroups with workflows up to about 4,000 scans daily, the RR-600W and its software handle and archive not only financial data, but also business cards and everyday document management. A small business couldn’t do better.

Why We Picked It
Even though we reviewed it over five years ago and later models have come close, we haven’t yet encountered a portable sheetfed document scanner that stands feature-to-feature with the WorkForce ES-300W. Epson’s grab-and-go scanner comes with wireless connectivity, support for handheld mobile devices, a battery for remote operation, and just about every other feature you’d want in a portable scanner. It keeps winning year after year because we haven’t come across an alternative with a comparable feature set.
Who It’s For
Travelers who need to capture data from multipage documents (either one- or two-sided), business cards, ID cards, credit cards, and more will wonder how they got along without this scanner. That includes traveling execs, home-based business entrepreneurs (both at home and on the road), and trade show attendees. The ES-300W is a great value for anyone who needs to scan documents on the fly or in tight spaces.

Why We Picked It
In addition to a strong software bundle that scans pages, converts them to the desired file format, and lets you and your team perform fairly sophisticated document management routines, the Raven Pro gives you an 8-inch color touch screen that allows you to do almost anything you can with its PC software right from the front of the scanner. It can also digitize, sort, and store financial and business contact data. This is a fast, accurate, versatile, and easy-to-use sheetfed scanner suitable for mid- to high-volume document management.
Who It’s For
The Raven Pro is a speedy, high-volume machine that can keep up with a busy office, workgroup, or enterprise with heavy scanning activity. It’s designed to allow easy access and operation by even your least tech-savvy staff or organization members.

Why We Picked It
What makes this little powerhouse uniquely suitable for front desk environments? Its ability to operate in two configurations that Fujitsu calls Return Scan and U-Turn Scan and that make the scanner’s footprint remarkably small compared to ordinary sheetfed desktop models. Pages perform a U-turn into an output tray that stands nearly upright, instead of onto a long extended tray or the desktop itself. There’s also a handy toggle to switch between ordinary paper and business cards and thicker content such as IDs and credit cards, making the fi-800R all the more suitable for quick and easy data harvesting.
Who It’s For
By “front desk environments,” we mean oh-so-many businesses and organizations. Doctors’ and dentists’ offices, hospitals, insurance office, auto parts or tire or rental counters—nearly everywhere clients, customers, or patients provide data that needs to be scanned and archived.

Why We Picked It
Flatbed/sheetfed combo scanners like this one offer the best of both worlds—relatively fast scanning of one- and two-sided multipage documents via the automatic document feeder (ADF), and manual scanning of book and magazine pages, photos, or delicate or easily damaged originals. We’ve looked at a number of combos this year, and the all-new ScanJet Pro 2600 f1 checks most of the boxes for a scanner designed to accommodate busy small and home-based offices.
Who It’s For
It’s not built for high-volume enterprise work, but this HP is an exemplary entry-level sheetfed/flatbed combo scanner for home or hybrid offices. It’s ideal for digitizing modest stacks of documents via the ADF and high-res photos via the flatbed.

Why We Picked It
A good value at under $1,000, the Raven Pro Max is a fast, accurate, feature-rich scanner with a tablet-like, 8-inch touch screen and a highly competent software bundle. You get both wired and wireless networking as well as document editing and management from both the control panel and the Raven Desktop software.
Who It’s For
Scanners at this enterprise-class level are primarily used for document management, that is, turning printed pages into searchable PDF or editable Microsoft Word files. Given the Max’s speed, capacity, and volume rating, it’s ready to handle thousands of pages via the ADF or individual photos, book pages, or fragile documents one at a time on the flatbed. Busy offices and workgroups will get excellent results from this combo scanner.

Why We Picked It
Faster and $100 cheaper than its Best Office Network Scanner predecessor the ADS-3600W, this Brother scanner boasts an ADF that holds twice as many pages and its 9,000-scan daily duty cycle is a rare find in an under-$700 scanner. Connectivity options abound—Ethernet, Wi-Fi, Wi-Fi Direct, USB 3.0, Apple AirPrint, Brother Mobile Connect—and you can scan straight to a USB drive with no PC involved. Brother’s comprehensive software bundle covers not only the key aspects of document scanning and archiving but even limited photo scanning and editing.
Who It’s For
Given its speed, capacity, accuracy, and bundled scanner interface, editing, and document management software, the ADS-4900W is best suited for environments with heavy daily scan volumes over either a wired or wireless network (or both). Smartphone and tablet users can also access the scanner via Wi-Fi or Wi-Fi Direct. In short, this business-class scanner is ready for hectic offices with a variety of users.

The Bottom Line:
The fast, accurate Epson DS-30000 is a sheetfed document scanner designed for high-volume management and archiving of documents of all sizes, including large-format sheets.
Why We Picked It
While there are other scanners that support wide-format tabloid-size (11-by-17-inch) documents, most are too bulky for the average desk. The Epson DS-30000 is far from tiny, but relatively trim considering its ADF holds up to 60 tabloid-size originals—or 120 letter-size sheets or 40 postcards or 30 business cards or 10 envelopes or one passport (with an optional carrier sheet). You can load letter-size originals in either portrait or landscape orientation—try that with an 8.5-by-11-inch scanner—and take advantage of resolutions from 50 to 1,200 dots per inch (dpi).
Who It’s For
Obviously, this wide-format workhorse is designed for offices and organizations that need to digitize and archive plus-sized documents as well as high volumes of standard-size documents. Its 30,000-scan daily duty cycle and speeds up to 140 images per minute (ipm, where each page side counts as an image) make it ideal for fleet and enterprise deployment.

Why We Picked It
With its tablet-sized control panel, built-in QWERTY keyboard, and onboard hard drive, the HP Digital Sender Flow 8500 fn2 Document Capture Workstation is an industrial-strength network document scanner. Not only is it ultra-fast and -accurate, but it lets you digitize, edit, and archive your documents all from the same device. To share the wealth, you can connect it to a Gigabit Ethernet network and let some or all of your team members have at it.
Who It’s For
The words “Best High-Volume Enterprise Scanner” don’t leave a lot of room for interpretation. This HP leviathan is built for capturing and digitizing scads of documents, converting them to searchable or editable text, and saving the results to your desired file format. It’s most likely to make up the heart of your existing document management system, or one created using HP’s bundled and optional enterprise software.

Why We Picked It
Given its swift scanning speeds, exemplary OCR accuracy, high capacity and connectivity, excellent scanner interface utility, and supplied document management software, Epson’s DS-970 stands tall among a crowd of competitors. With a robust 9,000-sheet daily duty cycle, 100-sheet ADF, and rated performance of 85 pages or 170 images (page sides) per minute, it’s ready to meet the PDF creation and editing and document management needs of a busy enterprise.
Who It’s For
It’s overkill for most small offices, but midsized and large businesses and workgroups seeking a fast, high-volume scanning and document archiving solution will be glad they found this Epson.

Why We Picked It
Who says an entry-level document scanner has to be a punishment? The WorkForce ES-580W comes with a 100-sheet ADF, a large color touch-screen control panel, wireless networking, scanning to USB drives, and a comprehensive software bundle starring Epson SmartScan, a modular app that performs a variety of document management tasks including strategic file naming and archiving. And since you can find it for under $400, it’s a terrific value.
Who It’s For
This Epson is designed for home offices and small businesses with relatively light scanning loads, though its large ADF and 4,000-scan daily duty cycle mean it won’t let you down during the occasional crunch time or busy day. It’s also a good choice for hybrid home and office workers.
Document scanners are classified and priced according to capacity, volume, and speed ratings, followed by connectivity and functionality (including the ability to scan to smartphones and tablets) and their software bundle. Size, weight, and specialized features may also be factored in, but the main things that push up the price of a document scanner are (1) how much work the scanner can do and (2) how quickly it can do it.
To keep from spending an arm and a legon functionality you don’t need, start by figuring out how many pages you need to scan each day. A multi-sheetfed portable scanner, such as Epson’s WorkForce ES-300W, might be rated for a daily duty cycle of 500 pages or so. On the high end, the Visioneer Patriot H80 (reviewed here in mid-2017) and Fujitsu fi-8170 and fi-8270 (2022) all have daily duty cycles of 10,000 pages.
Another question is how many pages you’ll have to scan at a time. If you’re dealing with lengthy documents, you don’t want to have to break them up. A relatively inexpensive desktop model, such as the Epson DS-530 Color Duplex Document Scanner, might come with a 50-sheet ADF; a heavy-duty one could hold as many as 250 sheets for serious batch scanning.
One speed factor is whether the scanner has one or two sensors for scanning double-sided documents. Another is the size of the page that you want to scan. All sheetfed document scanners can accept letter- and legal-size pages, but if you’re working with larger sheets, make sure the scanner is big enough to handle them. A few high-end models can feed through sheets up to 20 feet long! On the small side, some scanners have special features for receipts and business cards, with software to help manage expense reports and contact databases.
No one wants to stand around waiting for a scan job to finish, and in the real world, that doesn’t just mean the physical process of scanning. When we test scanners, our speed ratings also factor in the time it takes for the scanner’s bundled software to process the scan and save it to either image or searchable PDF. (We’ll look more closely at bundled software below.) In general, the more you scan, the faster your scanner should be.
The most basic scanner interface is a Scan or Start button, which is fine if all you want to do is basic scanning directly to your PC. Touch-screen panels with limited or extensive menus give you more walk-up options. Sometimes scanning software lets you set up predefined profiles for file type, resolution, and destination that you can then select and run from the scanner’s control panel.
In a few cases, the scanner’s own operating system handles profile management and other features. One of the better implementations of this shared functionality is on Fujitsu’s consumer and small-office ScanSnap machines. Whether you’re using ScanSnap software on your computer or operating the touch screen, functions are almost identical, saving you from having to learn two different ways to do the same thing.
If you already have a document management system in place, you may not even need most of the software included with your new scanner. However, scanning software packages can do a lot. Various apps and plug-ins enhance and manipulate photos, convert scanned pages to editable text with optical character recognition (OCR), organize and archive business cards, and even extract financial data from receipts and invoices and send it to your tax prep software. Scanning apps for mobile devices are increasingly feature-rich as well.
Software varies widely from manufacturer to manufacturer and from product to product. This is one of the places where our reviews and roundups come in handy: We zero in on the specific features that make document scanners suited for particular tasks and needs.
Each scanner comes with a different mix of wired and wireless connectivity options. These control which computers and mobile devices the scanner can work with. They also affect how quickly the scanner can send a scan to your device, as data transfer over Wi-Fi will likely be slower than over an Ethernet or USB 3.0 connection.
USB will suffice for connecting a single computer. Bluetooth, Wi-Fi Direct, and near-field communication (NFC) will let a scanner talk to a single smartphone or tablet. If you’re looking for a scanner that multiple people can use, make sure it has Ethernet or Wi-Fi to connect to an office network or Bluetooth LE for handling multiple mobile devices. Some models, such as the Epson WorkForce ES-865 Color Duplex Document Scanner, don’t have Ethernet preinstalled but can be expanded with an optional network interface unit.
Your computer’s or phone’s operating system matters a lot less than it used to. Most major scanner manufacturers offer drivers and software for both Windows and macOS, as well as apps for both iOS and Android handheld devices, wherever some sort of wireless–NFC (near field communication), Wi-Fi, Bluetooth, Wi-Fi Direct–are available. Some devices can also scan directly to USB flash drives.
Before you purchase a scanner, make sure you know what you want it to do: how much you’ll scan, how fast the scanning process should be, which devices the scanner will connect with, and what the software should do with your scans once they’re processed. Then be prepared to make some trade-offs between features and budget. Multi-sheetfed scanners are often intended for business use and priced accordingly. But with a little research, you should be able to find one that meets your needs and doesn’t break the bank.
Want to know more about the many scanning options out there? Check out our roundup of the best scanners we’ve tested. And if you need to print, copy, and fax too, an all-in-one printer might be your best choice.
PCMag is obsessed with culture and tech, offering smart, spirited coverage of the products and innovations that shape our connected lives and the digital trends that keep us talking.

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Powerland, a leading IT infrastructure provider in Canada and a Xerox Business Solutions Company, has been named Canada HPE GreenLake Partner of the Year 2022 from Hewlett Packard Enterprise (HPE) as part of the broader HPE Partner of the Year Awards program.  
Hewlett Packard Enterprise (HPE) announced the winners of the HPE Partner of the Year Awards 2022 in recognition of HPE partners who exemplify commitment and success in delivering value to their customers on their digital transformation journey. This recognition has been given to HPE partners who have achieved exceptional results in financial performance, innovative solutions and meaningful business results. 
“We’re proud that Powerland has been recognized as a strong partner for its infrastructure as a service through HPE GreenLake, which showcases our ability to enhance business outcomes for our growing network of customers,” said Martin Bachant, president, Xerox Canada. “While companies are faced with an increasingly complex suite of services as they continue to prioritize IT services that support and scale their operations, Powerland is committed to managing the technology so that companies can focus solely on managing their business. We are honored that HPE has recognized Powerland’s leadership position in this important category.” 
Xerox acquired Powerland in February 2022 as part of a larger strategy to expand the company’s IT services in North America. Powerland joins Xerox as a Xerox Business Solutions company focused on providing cloud, cyber security, end user computing and managed services locally to clients. Under the Xerox umbrella, Powerland has continued to serve as a strategic partner to HPE, helping to empower customers through efficient solutions that help them meet their business goals and deliver better customer experience. 
“The HPE portfolio and specifically GreenLake has provided a strong complimentary suite of solutions to Powerland’s go to market strategy,” said Ashley Penner, chief executive officer, Powerland.  “We continue to focus on our ‘as a service’ offerings to provide our customers with leading edge technology that can be operationalized and managed on their behalf.”   
“It is an honor to celebrate the winners of the HPE Partner Awards this year as the channel once again has shown the ability to adapt, transform and grow together.” said George Hope, Worldwide Head of Partner Sales, HPE. “Our partner ecosystem remains at our core, and the winners of the partner awards this year have best demonstrated success through partnering with HPE as one team. HPE remains committed to delivering the best partner experience with opportunities for all partners to grow and succeed with us.” 
HPE Partner Awards winners were announced at the HPE Partner Growth Summit that took place on June 27th. A full list of this year’s winners can be found here. 
Learn more about Powerland here and all of Xerox Business Solutions’ offerings here.
About Xerox Holdings Corporation (NASDAQ: XRX) 
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at xerox.com.  
About Hewlett Packard Enterprise  
Hewlett Packard Enterprise (NYSE: HPE) is the global edge-to-cloud company that helps organizations accelerate outcomes by unlocking value from all of their data, everywhere. Built on decades of reimagining the future and innovating to advance the way people live and work, HPE delivers unique, open and intelligent technology solutions as a service.  With offerings spanning Cloud Services, Compute, High Performance Computing & AI, Intelligent Edge, Software, and Storage, HPE provides a consistent experience across all clouds and edges, helping customers develop new business models, engage in new ways, and increase operational performance. For more information, visit: www.hpe.com  
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© 1986 – 2022 Xerox Corporation. All rights reserved. Xerox® is a trademark of Xerox Corporation in the United States and/or other countries.

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OneDrive and SharePoint are popular Microsoft products that have some crossover features. With that, it’s not always clear what their differences are or how you should use them. To clean up any confusion, we’ve assembled this SharePoint vs OneDrive guide.
This SharePoint vs OneDrive article isn’t so much a head-to-head, but rather a guide that clearly outlines the difference between these Microsoft products. Because the two services are often linked, it’s easy to get confused about what each of them does, and which one (if not both) you should be using.
SharePoint Online and OneDrive are predominantly cloud-based products. They both come with storage space and they both can be a home for documents, images and videos. Despite their similarities, both SharePoint and OneDrive target different audiences. In this piece, we’ll break both services down and give you a clear idea of their features.
While we’ll give you a good chunk of information about both services, it’s worth checking out our individual reviews to really grasp what they’re about. Both our OneDrive review and our SharePoint review will help you decide if either or both services suit your needs.
Microsoft Teams is a communication tool built for instant messaging with team members. SharePoint is a place to build internal communication sites and effectively manage documents. OneDrive is a cloud-based storage solution to back up files online and is suitable for personal, family and business use.
No. The SharePoint platform is designed for advanced document management, whereas OneDrive better serves as a place to upload, share and sync files to the cloud.
Both SharePoint and OneDrive are excellent online tools and excel at what they do. We would only consider SharePoint better for business users looking for advanced document management and communication tools.
While OneDrive and SharePoint both provide an online space to access files, their broader use is what separates them. SharePoint is predominantly an online document management system and communication site. OneDrive is a cloud storage solution that people mainly use to create an online backup of their files.
You may be thinking, but you can create documents in both OneDrive and SharePoint. Yes, this is true. However, the intention of those documents is different. 
SharePoint, for example, lets you create what is called a “SharePoint site,” and its features primarily target business use and teams. OneDrive, on the other hand, can serve as personal storage for your Uncle Steve who wants to back up his biking photos and poetry.
That’s not to dumb down what OneDrive is capable of (we’ll go into advanced use shortly), but it should give you a clearer idea of each product’s target audience and how their features cater to each of them. 
Microsoft 365 is the main hub that contains a range of Microsoft products, including both OneDrive and SharePoint. You’ll also find software like Word and Excel, plus communication tools such as Microsoft Teams. 
You can purchase SharePoint and sign up to OneDrive plans without having to pay for other products. Alternatively, you can subscribe to the range of 365 plans and incorporate all of Microsoft’s productivity and communication tools, plus its project management tool.
Microsoft OneDrive is a mainstream cloud-based service. It can play home for your personal files like photographs, family videos and documents that you wish to create. It’s also an excellent collaboration tool, as it lets multiple users with remote access work on files either simultaneously or at different times.
OneDrive is also useful for anyone who wishes to share files and folders. Take a photographer, for example. If they need to send multiple images to a publisher, they can upload them to OneDrive, send a link to the publisher and grant them access to the images.
Not only is OneDrive a place to store files, it’s also a space to create them. Microsoft integrates the online versions of its Office tools, allowing users to create documents, spreadsheets, presentations and more — directly on the web. Because OneDrive instantly syncs your files, you can access them on multiple devices, including mobile devices.
Beyond storing files, a SharePoint site has several features that make it easier to circulate company updates across your business, as well as being a home for developing business-related documents.
A SharePoint site has two functions. The first is for team collaboration and is known as a SharePoint team site; the other is a communication site, which allows you to ping both short- and long-form updates to your team or whole business.
For documents, think of SharePoint as an online folder system. Remember the days when all your paper files were stored in large filing cabinets? This is the same theory, only the practice is done digitally. Online document storage makes it far easier to be efficient with your sorting of documents, and it’s also more secure and disaster-proof.
If you’re looking to take all your files from your computer and upload them to online file storage, OneDrive is the way to go. It’s also good for freelancers who create documents (writers, for example) and need to share them with clients while also backing them up to the cloud. 
OneDrive is also a good option for those looking for personal cloud storage to back up their files from their smartphones. It’s not the only option, however, and those looking for cloud storage for their mobile device should check out our best cloud storage for Android and the best cloud storage iPhone articles.
For those who need an enterprise-level product to manage documents and create intranet pages, SharePoint is the path to take. It’s useful for adding signatures to important business contracts and for building a broader collaborative workspace. On that note, we’ll break down even further what SharePoint has to offer.
As you’ll see below, SharePoint has plenty of features that go beyond what OneDrive can do. We’ll go over the main features to be aware of and provide you with an overview of what each of them can do for you.
Enterprise-grade security is somewhat of a buzz term. It essentially means a company is applying the highest level of security measures to protect your data. 
SharePoint uses industry-standard encryption to protect your data both in transit and at rest. It also employs round-the-clock oversight for when security patches are required or customer data may be under threat.
A SharePoint library allows you to create different categories for your documents. This helps you separate financial, legal, training documents, etc. to create a better online filing system.
You can access your document library in your communication and team sites. It’s also possible to manage access for other users, so they can only work within the library you authorize.
Microsoft integrates all the tools needed to create documents directly in SharePoint. Whether it’s a Word document or an Excel spreadsheet, you and your team can be productive without leaving the SharePoint software.
Newly created documents automatically sync to the cloud and they’ll also exist as OneDrive files, allowing you to access them either on SharePoint or the OneDrive platform.
Just like cloud-based storage, SharePoint allows you to share your files with a single user or with groups you have created inside the platform. You’re able to grant permissions for users to edit, view or review the document. If you’re authorized, you can also share files with users outside your organization.
SharePoint is a collaboration tool, and because it’s an online solution, it makes it easy for two or more people to work on the same document simultaneously. This is what SharePoint calls co-authoring, and because it works in real time, you can have one person writing a document and another person editing, for example.
It also includes version history, which is on by default and allows users to view previous versions of documents. It’s a great way to restore documents and remind yourself what changes have been made.
A news post is essentially a blog post that you publish within your company. It’s a good way to craft short- or long-form articles that keep your business teams updated on what’s going on in your company. Making a news post is easy and is done so in blocks, allowing you to blend images, text and videos.
Managing documents comes with many tedious tasks. Thankfully, SharePoint allows you to create many useful automations that remove the need to manually perform certain actions. 
For example, you can program SharePoint to send emails for approval when a new document is created or edited. If you’re working with contracts, you can also send automated digital signature requests. 
Microsoft has integrated lists inside SharePoint. With lists, you can develop easily digestible content that clearly outlines anything from issue tracking to content scheduling. Microsoft provides you with the option to create a fresh list, or you can use one of the several templates available for a quicker workflow.
If you want to make quick notes for ideas or objectives, you can do so with OneNote. It’s labeled as a NoteBook inside SharePoint. It’s best used for paragraph-sized concepts that you want to make note of for later or to discuss with other members of your team.
If you don’t wish to use the online version of SharePoint, it’s also available as locally installed software. This is referred to as “on-premise software.” This means your IT team has full control over the software and is responsible for things like responding to security breaches, working on updates and patches and performing backups.
You should now have a better understanding of the core differences between OneDrive and SharePoint. They’re both great for file storage and file sharing, but as outlined above, the way you use and implement each software is vastly different.
Those who need more than just a space to store files and work with important documents should of course consider using SharePoint. For those who need a simple space for their range of files and may want some productivity tools, OneDrive will be more than enough.
Did you find this guide helpful? Are there similar comparisons you would like us to write? What’s your favorite document management software? Let us know in the comments. Thanks for reading.

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Agile techniques drive software developers to deliver value in small increments and implement continuous feedback.

Agile is defined as an iterative software development approach where value is provided to users in small increments rather than through a single large launch. Agile teams evaluate requirements and results continuously, which leads to the efficient implementation of change. This article covers the meaning, life cycle, methodology, and examples of Agile.
Agile software development methodologies often called Agile, preach flexibility and pragmatism in the application delivery process. This iterative software development approach delivers value to users in small increments rather than through a single large launch. Agile teams evaluate requirements and results continuously, which leads to the efficient implementation of change.
Using Agile gives teams the ability to create value in the face of a dynamic market and fast-paced competition while maintaining speed and efficiency. Creating a pan-org collaborative work culture is a crucial tenet of Agile as it drives teams to work together with a deep understanding of individual roles within the system.
Agile also mandates testing throughout the development cycle. This allows teams to make changes whenever required, alert each other of potential problems, and consequently gives them the confidence to create and release high-quality applications.
The core values of Agile are embodied in the Agile Manifesto, which was created by a group of software development personnel in 2001. This manifesto outlines four key concepts that encourage lightweight development, outlined below.
Apart from these core values, the Agile Manifesto outlines 12 principles for development teams to improve their functioning:
Implementing Agile requires a shift in the culture of traditional companies as it drives the clean delivery of isolated components rather than an entire application at once. Today, Agile has replaced the Waterfall software development model in most companies. However, it may be replaced or merged with DevOps as the latter grows in popularity globally.
See More: What Is DevOps? Definition, Goals, Methodology, and Best Practices
The Agile life cycle sees developers strategically move the application from conceptualization to retirement.

Agile Software Development Life Cycle
Listed below are the steps of this cycle:
In the first step of the Agile life cycle, the product owner defines the project scope. In the case of multiple projects, the critical ones are prioritized. Depending on the organization’s structure, personnel may be assigned to more than one project at once.
This stage sees the product owner and the client discuss essential requirements and formulate basic documentation based on the finalized project goals. This documentation, perhaps in the form of a product requirements document (PRD), will include the proposed aim of the project and supported features. The time and cost of the project are also estimated at this stage.
The in-depth analysis carried out during conceptualization helps determine feasibility before work starts. Developers can aim to complete only the most critical requirements as one can add more in later stages. 
Once the project is conceptualized, the next step is building the software development team. In this stage, the product owner checks the availability of team members and assigns the best available ones to the project. The product owner is responsible for giving these team members the required resources.
Once the team is set, it will begin the design process by creating a mock-up of the user interface and, perhaps, a few user flow and UML diagrams. The project architecture is also built at this stage. The designed elements are then shown to the stakeholders for further input.
All this lets the team fully establish the requirements in the design and figure out application functionality and how it will all fit into the existing system. Frequent check-ins by the business team will ensure that inception stays on track.
The construction phase, known as the iteration phase, is where most work happens. This is usually the longest phase, with the dev team and the UX designers collaborating closely to bring together the requirements and feedback and interpret the design into code.
The construction goal is to create the application’s basic functionality before the first iteration (or ‘sprint’, as described below) ends. Additional secondary features and minor modifications can occur in future iterations. The main goal is to swiftly create a working application and implement improvements for client satisfaction.
When the team enters this stage, the product should be nearly ready to release. However, before this can happen, the QA team must test the application and make sure it is fully functional according to the decided project goals. Testing also takes place to ensure that no bugs and defects exist in the code; if any are found, they must be reported swiftly and fixed by the dev team. Clean code is a cornerstone of this stage.
This phase also includes user training, the creation of the system, and user documentation to support it. Visualizing the code is helpful here. Once all the defects are ironed out, and user training is completed, the final iteration of the product can be taken live and released into production.
Once the application is released successfully and made available to end users, the team moves into maintenance mode. This phase sees the dev team providing continuous support to ensure smooth system operations and quash any newly found bugs.
The team will also be on call to offer additional training to customers and resolve post-live queries to ensure that the product is used as intended. Developers can also use the feedback collected during this stage to plan the features and upgrades for the next iterations.
The application may be slated for retirement for two reasons: replacement with a new version or the lack of a use case due to redundancy or obsolescence.
If an application enters this phase, the first step is to notify users of the impending retirement of the software. Next, one must ensure a smooth migration to the new system. Finally, the dev team must complete all the pending end-of-life activities and cease the support provided to the existing application.
Each Agile phase outlined above leads to the creation of numerous software iterations. These iterations are created as the dev team repeats its processes to refine the application and create the best possible version according to the determined project requirements. These iterations are ‘sub-cycles’ contained within the larger Agile software development life cycle.
The Agile life cycle divides work into ‘sprints’ to complete these iterations. The goal of each sprint is to produce a working application. A typical sprint should last for 10 business days (2 weeks).
Outlined below is the typical sprint workflow:
Sprint planning meetings are helpful, but the team should also meet regularly (if possible, daily) to take stock of the sprint’s progress and sort out any clashes. Collaboration and receptiveness to change are key components of the Agile life cycle and a proven way to keep the process moving effectively.
See More: What Are Microservices? Definition, Examples, Architecture, and Best Practices for 2022
Agile software development is not a singular framework of methodologies. Rather, it encompasses numerous project management frameworks.
Listed below are four well-known Agile methodologies:
Scrum is perhaps the most popular Agile project management methodology. Sprints define it, and it advocates maximizing application development time and achieving the product goal. This goal is a big-picture value objective that comes closer to realization with each sprint.
A team following the Scrum methodology begins its day with a 15-minute meeting to synchronize all activities and chalk out the best path for the day ahead. The product manager can take this opportunity to check on the ‘health’ of the sprint and the project’s progress.
Although Scrum is popularly associated with software development, one can use it successfully in most business contexts.
The term Kanban has Japanese origins and is associated with the concept of ‘just in time’. This method splits a ‘Kanban board’ (board or table) into columns. Each flow within the project is shown in columns as a ‘card’, and the information changes as developments move ahead. A new card is added whenever a new task is introduced.
Kanban drives transparency and communication by allowing members from across teams to see the project status at any given time. Its primary focus is team capacity, which is especially useful for iterations with multiple minor changes. Besides software development, Kanban is useful for business departments such as HR and marketing, as it drives visibility for all team tasks.
This typical Agile framework focuses on discovering the ‘simplest way to make it happen’ while deprioritizing the long-term product goal. Its core values include simplicity, communication, courage, respect, and feedback. XP’s highest priority is customer satisfaction, and it encourages the team to accept changes in project requirements even at later stages of the development process.
Teamwork is also a key component of XP, with customers, managers, and team members working closely to ensure the efficient creation of the best possible application. In XP, testing takes place from day one, and feedback is continuously collected to enhance quality. Activities such as pair programming are encouraged in this engineering methodology.
Directly adapted from Toyota’s Lean Manufacturing; this software development method pushes the team to mercilessly scrap every activity that does not add value to the product. 
Its seven core principles are:
See More: What Is an API (Application Programming Interface)? Meaning, Working, Types, Protocols, and Examples
How does Agile work in the real world? Let’s look at an example of traditional software development using the Waterfall methodology versus Agile software development.
Designing a basic yet accurate wireframe of all application features would take around 20% of the project time (approximately 6.5 weeks).
Translating the design into code and testing it would take approximately 40% of the project time (13 weeks).
System and integration testing would take around 20% of the project time (another 6.5 weeks).
Developers would spend the remaining time on user acceptance testing by the marketing team.
For this example, let’s assume that the project is split into eight releases of 4 weeks each.
Instead of spending five weeks gathering and analyzing requirements, the business and development teams will work together to determine the essential features that are required by the end of the first iteration (or sprint).
The team will deliver a working application with the predetermined features by the end of the first sprint.
Once the application is ready, the teams will collaboratively determine whether the application is headed in the right direction. They will also decide what changes can be made and which features can be added in the subsequent iterations based on priority.
This methodology allows the marketing team to show a working application to the customer within just four weeks (compared to 8 months). Feedback can be collected and passed to the developers, who will implement it in future iterations.
In the example with the traditional Waterfall methodology, only after the 8-month process is complete does the customer experience the actual product. Also, if the need for significant changes arises, developers must push the release ahead by a few weeks.
It is clear why Agile is far more effective than Waterfall. In the Agile example, by the end of 8 months, the application will not only be ready and already in wide use but also significantly more refined than if produced using the Waterfall method.
See More: CI/CD vs. DevOps: Understanding 8 Key Differences
Agile drives continuous delivery and prioritizes customer satisfaction. This software development methodology delivers a working application with new features every few weeks. Customers can experience the latest iteration of the application and share their feedback, which is then processed by the development team in future iterations.
Frequent collaboration between the business and development teams is a core tenet of Agile. All stakeholders keep an eye on the project’s progress and fine-tune the requirements, thus ensuring the efficient delivery of a high-quality product at the end of each sprint.
While Agile has replaced the Waterfall model in most companies, it can become obsolete, or combined with DevOps, due to the growing popularity of the latter discipline.
Did this article help you gain an in-depth understanding of Agile software development? Share your thoughts with us on Facebook, Twitter, and LinkedIn! 

Technical Writer
On June 22, Toolbox will become Spiceworks News & Insights

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SALT LAKE CITY — For more than a year, FOX 13 News has been investigating slow response times within the Salt Lake City Police Department.
As part of our latest investigation, FOX 13 News compiled a statewide database to track response times for all Utah police departments.
The following data tracks average Priority 1 response times from September 2021 through September 2022 and was obtained through a series of approximately 100 individually-filed requests for public records under Utah law.

Definitions
For the purposes of this database:
“Priority 1” refers to the calls officers are dispatched to with the highest urgency, as defined by department policy.  
Observations
Some departments indicated they treat all calls equally or do not use the Priority system. In such cases, FOX 13 News asked agencies to provide data for all calls.
Two of the 90 departments declined our request for public records. FOX 13 News is appealing both denials.
At least six of the 90 departments indicated they did not feel their own response time data was fully accurate.
More than a dozen agencies cited a technical issue with their software. Some have stated our request has prompted them to make changes within their departments.
Many departments asked for the ability to provide context to the numbers and responses they’ve provided. See below.
Alta Marshal’s Office
10:20
Goal: 5 min after dispatch
“(Our) goal is heavily influenced by weather and terrain in Little Cottonwood Canyon,” wrote Town Marshal Mike Morey. “For example, the seasonal Albion Basin Road is only accessible by emergency motor vehicles when it is not covered by deep snow. What may be a 5-minute response in the summer by vehicle, can be a 30-minute or more hike in during winter. The same is true for other mountainous terrain in Alta and Little Cottonwood Canyon.”
American Fork PD
20:54 (all calls)
Goal: N/A
“We do not typically run reports or compile information on our response times,” wrote Adam Ellison, a program manager for the department. “Our agency does not treat every call the same; obviously different calls will have a different level of urgency and priority. However, because our agency does not use a formally ranked priority system of calls, I have done my best to accommodate your request by running a report that shows the average respones time for ALL CALLS.”
“We may not consistently run reports that indicate, to the second, our average response times,” wrote Chief Cameron Paul. “However, we as senior leadership work often enough with our officers, monitor radio traffic and dispatched CAD calls sufficiently, and review individual response times on certain cases to such an extent that we know our officers are responding as quickly and as safely as possible to priority details.”
Aurora PD
9:50 (all calls)
Goal: N/A
“Our circumstance is unique in the state as we are a part-time police department serving just a bit over 1,016 residents,” wrote Chief Matt McLean. “A majority of our calls are also back-up for Salina City PD or the County Sheriff. We currently have two part-time employees with the police department including myself as Chief. When not in service the County Sheriff covers calls in Aurora.”
Blanding PD
anecdotally, within 2 minutes
Goal: N/A
“Blanding had 22 calls that I pulled our numbers from,” wrote Chief J.J. Bradford. “Moving forward with our new dispatch, getting more exact times will be something we can do much more efficiently.”
Bluffdale PD
Did not respond
Goal: N/A
Bluffdale PD is a precinct of Saratoga Springs PD.
“An average response time for priority 1 calls cannot be given,” wrote administrative assistant Cristy Soper. “As a department, we do not have a definition of a ‘priority 1’ response and have wrestled with this concept in the past without a solution.”
The department has not yet responded to our request for data encompassing all calls.
Bountiful PD
6:53 (all calls, Jan 2021 – Dec 2021)
Goal: 7 min
Bountiful PD handles dispatch services for the cities of Bountiful, Centerville, North Salt Lake, West Bountiful, and Woods Cross.
Chief Ed Biehler cited a deficiency with the department’s “outdated” software as a reason why it could not provide response time data from September 2021 through September 2022.
As a consolation, Biehler provided data from a report manually created by a Bountiful PD employee to track response times from January 2021 through December 2021.
He anticipates the department will implement new software in 2023 to fix the problem.
Brian Head Public Safety
13:30 or 19:05 **
Goal: 7 min if three deputies, 12 min if two deputies, 15 min if one deputy
“What we call ‘Priority 1 Calls’ is quite different than what many other agencies do,” wrote Dan Benson, the town’s director of public safety. “A Priority 1 call for us could be a utility problem (broken gas line, power outage, etc.) and we will respond to it, but it would be up to the deputy working to determine the urgency of the response.”
In response to the request, the agency provided two numbers. FOX 13 News is seeking clarification as to which figure is accurate.
Brigham City PD
4:55
Goal: 4 min
“(The request) ended up being more of a manual process than I had anticipated,” wrote Susie Zecca, a records clerk for the department. “It did show us, however, the need to clarify, within the system, what is a priority call, and what is not.”
Cedar City PD
14:30
Goal: < 5 min
Dispatch – 7:59
Travel – 6:31
The department believes “alarms” and “911 hangups” have lowered the average.
Centerville PD
anecdotally, within 4 minutes
Goal: N/A
Centerville PD said it could not retrieve data because of a technical deficiency with Bountiful PD’s software, which is expected to be replaced in 2023.
Bountiful PD handles dispatch services for the cities of Bountiful, Centerville, North Salt Lake, West Bountiful, and Woods Cross.
Clearfield PD
6:18
Goal: < 5 min
Clinton PD
2:29
Goal: N/A
Cottonwood Heights PD
3:41
Goal: 4 min
Cottonwood Heights PD also compiles and presents detailed monthly reports to the city council.
Draper PD
8:19
Goal: N/A
Dispatch – 2:49
Travel – 5:30
East Carbon PD
anecdotally, within 2-3 minutes of dispatch
Goal: N/A
“I was not able to get accurate information on our response times,” wrote Chief Sam Leonard. “The data was way off. I talked with our dispatch center and they were not able to help me with accurate response times. I also talked with our software provider Eforce, and they were not sure why the data was so far off… I do not have a response time goal because our response time has never been questionable. I have been with East Carbon Police Dept. for 32 years.”
Enoch PD
6:58
Goal: < 5 min
Ephraim PD
Unknown
Goal: 3 min
“We appreciate your request because it has helped discover a current problem in our data entry process,” wrote Lynsey Zeeman, an administrative assistant for the department. “Because of your request allowing us to discover that data was entered manually into our officer’s reports, but not transferred to the system for electronic storage and retrieval, the data requested is not available electronically for this year in an accurate form… Sanpete County Dispatch provides the dispatching service for all the departments in Sanpete County, including Ephraim PD. The Dispatch supervisor explained to me that the way they report the response times are through the dispatch notes. So, the response time analysis report would be inaccurate, since they are using the notes to document all dispatch related notes.”
The department only has one officer working during the evening hours, according to Chief Aaron Broomhead.
Fairview PD
8:12
Goal: 5 min if on duty, 10 min if on call
Fairview PD does not have 24/7 coverage.
“There are a lot of times however when a call comes out and dispatch has to call out our officer but the neighboring agency (Mount Pleasant) Has someone on duty and sends them to hold the scene,” wrote Chief Steve Gray. “Their response is typically under 7 min on those calls.”
Farmington PD
2:05 or 7:08
Goal: N/A
The Davis County Sheriff’s Office, which handles dispatching services for Farmington PD, listed a 2:05 response time.
A record provided by Chief Eric Johnsen listed a 7:08 response time.
“Not sure what FPD used as parameters, but the official time is 2:05 minutes for priority one calls,” wrote Perry M. Koger, the DCSO administrator who compiled the data.
Granite School District PD
8:32
Goal: N/A
“Because our schools are also served by SROs from other agencies, our actual police response varies dramatically as a call might be responded to initially by an SRO from (for example) Unified Police or Taylorsville PD as opposed to an actual Granite Officer,” wrote Ben Horsley, a spokesperson for the district. “We don’t have the ability to track those times so our response times are simply for our officers responses to the various priority 1 calls we have or respond to.”
Grantsville PD
9:05
Goal: N/A
Gunnison Valley PD
UNKNOWN
Goal: has not responded
“I spoke with Neil Johnson at the Sanpete County Sheriff’s Department and he informed me that with the current CAD we have the response times are recorded in the ‘notes’ and there is no way to pull a report,” wrote Tammy Winegar, a records manager for the department. “They are currently working on making a change so that those reports can be accessed.”
Harrisville PD
3:11
Goal: 3 min
Heber City PD
3:12
Goal: 4-5 min
Helper PD
2:06
Goal: 3-5 min
Herriman PD
8:26
Goal: N/A
Dispatch – 2:53
Travel – 5:33
“Setting a specific (goal) time is not in the best interest of the community, as a safe arrival, based on varying circumstances, is of greater public service than an officer attempting to meet an expected time, leading to an unsafe or unrealistic response,” wrote Chief Troy D. Carr.
Hurricane PD
REQUEST DENIED
Goal: REQUEST DENIED
Hurricane PD denied the request, citing a number of reasons.
For example, the department believes the data is not public because it is “regarding security measures” and “because the disclosure of the information would jeopardize the life or safety of an individual.”
FOX 13 News has filed an appeal, noting that the statute cited by Hurricane PD is specifically intended to protect “security plans… to prepare for or mitigate terrorist activity.”
Kamas PD
Has not responded
“The amount of time it takes for this request is significant so I have not had time to process it,” wrote Chief Brad Smith. “To get these numbers I need to go through each call individually and look at the times. It could take hours. I am sorry that we are not staffed enough to process this timely.”
Kanab PD
anecdotally, under 5 minutes
Goal: 5 min
Chief Tom Cram described his response as “just off the cuff without thorough research.”
FOX 13 News asked why the department was not able to retrieve exact data but did not receive any further explanation.
“Sorry this is the best I can do at this time,” Chief Cram wrote. “It is pretty accurate.”
Kaysville PD
1:26
Goal: has not responded
The Davis County Sheriff’s Office, which handles dispatching services for Kaysville PD, listed a 1:27 response time.
A record provided by Kaysville PD listed a 1:26 response time.
La Verkin PD
7:07
Goal: N/A
Layton PD
3:15
Goal: N/A
“Normally I’m reluctant to provide a number that I don’t have full confidence in,” wrote Karl Kuehn, a communications manager for the city. “The problem with (our) report is that the software doesn’t display the underlying data that is used to derive the response time… There are some other situations that may cause a ‘Priority 1’ call to hold for a long time, because it’s classified one way, but the circumstances indicate it is not emergent and does not require an immediate response.”
Layon PD indicated it is looking into developing a custom report to track response times in the future.
“Regarding our data specifically, one of our practices is to change the priority of a call to a ‘9’ after it has been handled, but the officer will finish the call/investigation/documentation later. We do this frequently, and those calls are not included in this statistic, because they are no longer showing as a Priority 1,” Kuehn continued. “I do not have full confidence in this number.”
Lehi PD
8:37
Goal: 8:30
Lindon PD
5:13
Goal: N/A
Logan PD
7:34
Goal: 4:30
Lone Peak PD
5:50
Goal: N/A
Mantua PD
9:30
Goal: < 5 min
Mapleton PD
4:10
Goal: N/A
Moab PD
8:05
Goal: < 5 min
Moab PD spent several weeks working with FOX 13 News to overcome newly-identified deficiencies with its software. Ultimately, FOX 13 News calculated the average Priority 1 response time with data provided by the department.
“We are in the process of obtaining a new records management system which will give us better insight on how we are performing on response,” wrote Chief Jared Garica.
Mt. Pleasant PD
4:08 (all calls)
Goal: N/A
“Our system does not compile priority response time separately,” wrote police secretary Cari Bennett.
Murray PD
1:24
Goal: N/A
Naples PD
UNKNOWN
Goal: N/A
“I am working on this data. It isn’t specifically tracked in our area,” wrote evidence manager Kimberly Kay. “It’s more of a technical issue. I believe the data is somewhere, I just don’t have an answer for exactly how to get it. I have since reached out to a couple of sources to attempt to get the info. I apologize for both the delay and the confusion. I am the only data-type person at our agency, and I’ve never encountered this request before. I will hopefully be able to tell you something either way by (October) 31st.”
Nephi PD
13:53 (all calls)
Goal: N/A
“We do not have a definition of a priority 1 response. Each non-emergent, urgent, and emergent call for service is different and may dictate a varied response,” wrote Sgt. Joshua Morrow. “I understand that dispatch has a priority designation for POLICE, FIRE and EMS. However, these priorities do not match up with what we would consider priority calls. Reason being is because EMS and FIRE priority calls would differ from Law Enforcement priority.”
North Ogden PD
2:06
Goal: 5 min
North Park PD
10:02
Goal: 15 min
According to the provided data, North Park PD has the least-ambitious Priority 1 response goal in Utah.
North Salt Lake PD
UNKNOWN
Goal: N/A
North Salt Lake PD said it could not retrieve data because of a technical deficiency with Bountiful PD’s software, which is expected to be replaced in 2023.
Bountiful PD handles dispatch services for the cities of Bountiful, Centerville, North Salt Lake, West Bountiful, and Woods Cross.
Ogden PD
4:57
Goal: N/A
Orem PD
7:58
Goal: N/A
Park City PD
1:43
Goal: N/A
Parowan PD
13:46
Goal: N/A
“After speaking with dispatch I have been informed that these times are not completely accurate due to the different natures of priority 1 calls,” wrote Nicole Hynson, an administrative assistant for the department.
Hynson said she believes the 6:18 dispatch time listed in the report she provided should be “more like under 1 min” and that the 7:27 travel time should be “more like under 5 min.”
Payson PD
16:22
Goal: N/A
“We acknowledge that Central Utah 911 utilizes a priority designation for police through Spillman. However, these priorities do not match up consistently with what our agency would consider as priority calls,” wrote Lynette Mortensen, a senior executive assistant for Payson PD. “We feel this report does not reflect accurate response times, due to variables beyond our control. However, this is all we have to provide for you at this time.”
Perry PD
5:47
Goal: 3 min
Pleasant Grove PD
5:56
Goal: has not responded
Dispatch – 1:14
Travel – 4:42
Pleasant View PD
3:46
Goal: N/A
Price PD
anecdotally, 2-3 minutes
Goal: 2-3 minutes
“Price Police does not keep records for response times, unless it is documented within the narrative of any such respective report,” wrote Chief Brandon Sicilia. “You may have better luck sending your request to the section 33 dispatch center. They dispatch for all of our first responder agencies within Carbon County and store records of all call times.”
FOX 13 News asked for clarification as to why Price PD would not have its own response time data from dispatch, but the question was ignored.
Provo PD
9:47
Goal: N/A
Richfield PD
6:48
Goal: N/A
Riverdale PD
3:30
Goal: 3 min
Riverton PD
9:12
Goal: N/A
Dispatch – 3:44
Travel – 5:28
“It would be contradictory and potentially dangerous to have a policy or procedure in place mandating a set response time as officers may drive unsafely in an attempt to arrive more quickly,” wrote Chief Don Hutson. “The numbers provided in the report were extrapolated from the Versaterm database and have not been edited to remove cases that may have been classified incorrectly or not input correctly, so there is a margin of error.”
Chief Hutson credited the Salt Lake Valley Emergency Communications Center (VECC) for their efforts in recently improving its dispatch times over the past year.
“We are committed to frequently evaluating our response strategies to identify opportunities to reduce the amount of time it takes to respond to emergency calls and we look forward to working with our partners and continuing that practice moving forward.”
Roosevelt PD
0:56
Goal: 1 min
Roy PD
5:17 (Jan 2021 – Dec 2021)
Goal: N/A
“I recently completed our annual report to the city council which included response times for the calendar year 2021,” wrote Chief Matthew Gwynn. “While not September through September like your request asks, I’m not inclined to believe that there would be a statistically significant shift in our response time from what we collected versus what you asked for. I hope this is okay.”
FOX 13 News asked if the department is also able to compile a report with the requested information, but Roy PD has not responded.
Salem PD
4:46 (all calls)
Goal: N/A
“The Salem Police Department does not define calls by a priority type response like the Central Utah 911 Dispatch,” wrote police secretary Stacy Bliss.
Salina City PD
14:04 (all calls)
Goal: N/A
“Salina City Police Department is a small agency and all our calls are prioritized the same. We don’t have a Priority 1 call,” wrote officer manager Hillary Anderson. “As an average response time goal Chief is planning on reviewing everything again and setting a goal for the department.”
Salt Lake City PD
11:58
Goal: 10 min
The Salt Lake City Police Department had a goal of 4-5 minutes in 2021, according to Sgt. Keith Horrocks.
The department has since disputed our reporting.
READ: Salt Lake City lowers the bar for police response times
READ: SLCPD response times lag amid officer shortage  
Sandy PD
8:50
Goal: N/A
Santa Clara – Ivins PD
7:17
Goal: N/A
Santaquin PD
9:54
Goal: N/A
Saratoga Springs PD
7:34
Goal: 7 minutes
“Data concerning response times are available to us through research of dispatch center records but are often found to be questionable based on a variety of factors such as an error in reporting, specific call details changing the nature of the response, failure to record the arrival time, etc.,” wrote administrative assistant Cristy Soper.
Smithfield PD
anecdotally, 2.5 minutes
Goal: N/A
“For me to task an employee with going through a years’ worth of reports to obtain the information you are requesting takes a substantial amount of time,” wrote Chief Travis K. Allen.
South Jordan PD
9:11
Goal: N/A
Dispatch – 3:07
Travel – 6:04
South Ogden PD
4:01
Goal: 4 min
South Salt Lake PD
7:17
Goal: < 10 min
Spanish Fork PD
2:33
Goal: 4 min
Springdale PD
8:56
Goal: N/A
Springville PD
UNKNOWN
Goal: 5 min
“Unfortunately our system does not capture accurate time stamps on some of our calls for service,” wrote Chief Lance Haight. “Our Computer Aided Dispatch (CAD) system does calculate response times based on data entered, but response time stamps are dependent on officers and/or dispatchers making a manual entry. Amid the data, there are incidents when the time stamps are not entered in a timely manner, which skews the data. It would take extensive time to manually review all of our incidents. We can certainly look at specific incidents to determine our actual response time, but we do not have the resources to conduct that level of review for each and every incident. As a result, we are unable to give you an accurate response time average.”
Chief Haight stated he is also looking into the possibility of coding calls differently for active incidents versus incidents that are no longer active.
“We will audit calls to assess if we are meeting our response goal.”
St. George PD
19:22
Goal: N/A
According to the provided data, St. George PD has the slowest average Priority 1 response in Utah.
FOX 13 News has asked for clarification and plans to continue reporting.
Sunset PD
1:50
Goal: 3 min
Data provided by the Davis County Sheriff’s Office, which handles dispatching services for Sunset PD.
Syracuse PD
2:28
Goal: N/A
Data provided by the Davis County Sheriff’s Office, which handles dispatching services for Syracuse PD.
Taylorsville PD
8:33
Goal: N/A
Dispatch – 3:44
Travel – 4:50
Tooele PD
10:41
Goal: N/A
FOX 13 News calculated the average Priority 1 response time with data provided by the department.
“Please keep in mind that not all of these times are accurate, seeing as there are many times when dispatch doesn’t mark us as arrived,” wrote Cpl. Colbey Bentley. ”The calls where you are seeing a long wait time is due to an officer not being marked as arrived. This happens from time to time when our dispatch center is extremely busy.”
Tremonton PD
5:52
Goal: N/A
FOX 13 News calculated the average Priority 1 response time with data provided by the department.
“There are some calls that are a little out of the normal, like you will see where we had a stabbing/gun shot case and the response time was 31 minutes,” wrote Assistant Chief Brian Crockett. “Our first officers were there with in just a few minutes, but because people were called out from home and it took them 31 minutes to get there it messed up the time. So there are some weird numbers, but most of it looks pretty normal from my perspective.”
Unified PD
5:01
Goal: N/A
Dispatch – 2:02
Travel – 2:59
Vernal PD
anecdotally, 4 minutes
Goal: 3-5 min
“I’m trying to determine a way to track time for initial officer on scene,” wrote Chief Keith Campbell. “Our dispatch system tracks all officers that respond and averages them. Then reports average time overall per call. If an officer arrives 10 minutes later and checks out on the call it changes the numbers drastically. For example, initial officer on scene in under 2 minutes, 4 officers assisted on the case. It shows response time of 27 minutes. The second two officers arrived on scene way late to assist with vehicle tow and other issues.”
Washington City PD
7:53
Goal: < 10 min
Wellington PD
1:29:48 (all calls)
Goal: N/A
“We do not have just a priority 1 call. Our reporting system is fed through dispatch on times dispatched, arrived and cleared,“ wrote Chief Tom Kosmack. ”Because we don’t have a call volumes as some departments, we don’t have the need to distinguish calls as priority 1, 2, or 3.”
Chief Kosmack stated the department has recently hired a third officer to meet the city’s needs.
“This officer now has completed his first full week now,” he wrote. “My only goal would be to continue to represent Wellington Police as they have and always seek improvement as needed.
West Bountiful PD
UNKNOWN
Goal: 5 min
West Bountiful PD said it could not retrieve data because of a technical deficiency with Bountiful PD’s software, which is expected to be replaced in 2023.
Bountiful PD handles dispatch services for the cities of Bountiful, Centerville, North Salt Lake, West Bountiful, and Woods Cross.
West Jordan PD
8:00
Goal: N/A
Dispatch — 4:00
Travel – 4:00
West Valley City PD
9:48 (median, Jan 2021 – Dec 2021)
Goal: has not responded
Roxeanne Vainuku, a spokesperson for the department, initially approved the request but then changed her mind when asked by FOX 13 News to provide a response within the deadline outlined in state law.
Instead, West Valley City PD provided a median response time from January 2021 through December 2021.
“I mistakenly asked for a record, which did not exist, to be created in an effort go above and beyond your request. I should not have done that. I will not do it again,” Vainuku wrote. ”I will certainly be careful not to try and assist beyond the specific requirements of GRAMA in the future.”
FOX 13 News is in the process of filing an appeal.
Willard PD
12:13
Goal: 8 min if on duty, 25 min if off duty
FOX 13 News calculated the average Priority 1 response time with data provided by the department.
“It’s hard for me to set a goal as we do not have an officer on 24 hours a day,” wrote Chief Theron Fielding. “Some of our calls are late and night and we get called out.”
Woods Cross PD
7:17
Goal: 6 min
The information in the attachment isn’t going to be 100 percent accurate due to some factors,” wrote Michelle Rowley, an administrative assistant and evidence technician for the department. “Our dispatch center does not have the same RMS system as we do. Dispatch’s Eforce system does not properly communicate with Spillman all the time. There have been times that we have arrived on scene and dispatch doesn’t show the officers as arrived for many minutes after.”

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Asana vs Planner: Project management software comparison
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Asana and Microsoft Planner are both popular project management solutions. Compare the features to see which one will help you complete your work on time.
 
Both Asana and Microsoft Planner are fairly straightforward task management and project management tools. For those within the Microsoft ecosystem, Microsoft Planner provides many advantages in terms of integration. On the other hand, Asana is easy to use, popular and has an exceptional array of features and utilities. Asana and Microsoft Planner are two of the best project management tools on the market. Let’s compare the two project management tools to determine which is best for you and your organization.
Asana is an online task and project management suite. It includes most of the features users expect from their task management tools, enabling them to create subtasks, set deadlines and assign tasks to other people. Users can create multiple workspaces for their projects and even connect to multiple Asana deployments.
 
Microsoft Planner is an online application and part of the Microsoft Office 365 integrated ecosystem. Through Microsoft Planner, users can track tasks and projects. Features include task groups, swimlanes, deadlines, task assignments and notes.
Asana makes task management simple — and, as far as project management software goes, it’s fairly robust. Some of Asana’s best features include:
Asana does not have some of the more advanced features that Microsoft Planner has, such as task groups and swimlanes, but the Microsoft Planner suite also lacks some important features, such as subtasks.
SEE: How to build a successful project manager career (free PDF) (TechRepublic)
The biggest difference between Asana and Planner is the ecosystem that they are a part of. Asana is not part of the Microsoft ecosystem and does not integrate with other Microsoft products. But Planner is part of Office 365 and integrates with other Microsoft products, such as Outlook and OneDrive.
That being said, Asana does integrate with many third-party solutions, such as Salesforce, Dropbox, Gmail and Power BI.
Microsoft Planner’s integration with the Microsoft ecosystem is its biggest strength. Some of the best features of Microsoft Planner include:
Microsoft Planner lacks some of Asana’s features, such as the ability to create subtasks or easily integrate with third-party solutions.
SEE: Asana Software Review (TechRepublic)
Microsoft Teams is a platform built for both communication and collaboration. It includes chat, video conferencing, file sharing and task management features. Microsoft Planner is solely a task management application. It can be used side-by-side with Microsoft Teams.
SEE: Feature comparison: Time tracking software and systems (TechRepublic Premium)
Asana is typically used by offices that do not use Office 365, offices that operate remotely or offices just searching for a simple and affordable task management suite. Microsoft Planner is mainly used by businesses that are already using Office 365.
Asana integrates with many third-party solutions, such as Salesforce, Dropbox, Gmail and Power BI. Microsoft Planner integrates with other Microsoft products, such as Outlook and OneDrive. For organizations that need to integrate with third-party solutions that Microsoft does not produce, Asana has a substantial edge.
Asana offers a few support options, including a knowledge base, community forum and email support. Microsoft Planner provides support through the Office 365 support website. Asana’s support is more comprehensive than Microsoft Planner’s, but both platforms offer solid support and have active communities.
Asana has a free basic plan and several paid premium plans. Most employees will only need the basic plan. Microsoft Planner is part of Office 365, which has various subscription plans. The cheapest Office 365 plan that includes Microsoft Planner is $5 per user per month.
Asana is less expensive for individuals and teams who do not need the full suite of Microsoft products. For organizations using Office 365, the cost of Microsoft Planner is negligible.
Asana and Microsoft Planner are both simple project management tools, although Microsoft Planner may be less intuitive for users who are not familiar with the Microsoft ecosystem. Those familiar with Microsoft products should be able to begin using Microsoft Planner immediately.
Asana and Microsoft Planner are different enough that an answer should immediately become apparent. When choosing the best project management software, consider:
The benefits of Microsoft Planner somewhat wane if you aren’t already using Office 365. And if you are already using Office 365, it only makes sense to use a product already included and integrated.

Discover the secrets to IT leadership success with these tips on project management, budgets, and dealing with day-to-day challenges.
Asana vs Planner: Project management software comparison
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Since the COVID-19 pandemic began, remote and hybrid workplaces have become popular. Many interactions and collaboration between team members quickly became and still remain virtual.
During the pandemic, Microsoft promoted its 365 product suite as the go-to platform for virtual interactions. The vendor also saw its customers embrace services like Teams and SharePoint for remote work and collaboration. Then, in 2021, Microsoft introduced a new app for remote work and collaboration called Microsoft Loop.
But what is Microsoft Loop, and how different is it from SharePoint for content management and collaboration?
Organizations consider SharePoint an intranet service that supports enterprise content storage and management. Features like file sharing, versioning, delivery and custom list creation have helped employees access corporate data from anywhere using a browser or a mobile app.
SharePoint offers several components to support collaboration, including the following:
Sixteen years after the birth of SharePoint, the need for real-time collaboration brought forth Teams, Microsoft’s team collaboration software. Teams incorporates video and audio conferencing, real-time chat and SharePoint to store content.
After organizations increased their adoptions of SharePoint and Teams amid the pandemic, Microsoft introduced a product called Loop in an attempt to better fit remote work and collaboration needs.
With Loop, users can interact with and update content in different Microsoft platforms, like Outlook, Teams, SharePoint, OneNote and Word. Those platforms then reflect the changes, as Loop maintains one version of the content, regardless of the platform.
Loop has three main features: pages, workspaces and components.
Some users may view the pages feature as similar to OneNote. However, Loop pages enable users to insert live data and components from different sources in real time, which OneNote doesn’t.
Elements within Loop pages include files, links or data from Dynamics 365 and other Microsoft 365 platforms.
Loop workspaces act like Microsoft’s content explorer. They let users store critical documents and Loop components in one place. Users can see the content they work on for specific projects, and Loop workspaces enable them to interact, share ideas and collaborate on different content asynchronously and synchronously. This feature can help organize all the items teams work on together.
Loop components can be tables, bulleted lists, checklists, paragraphs or task lists that users can edit, and the components stay up to date in connected tools, like Word, Outlook or Teams. Components’ real-time updates mean users can see the same information in the components across platforms.
Loop components are also interactive, as users can view them to see who authored the content and update them in real time.
Microsoft Loop may seem to perform the same activities as SharePoint in regard to content storage, but Loop introduces a new collaboration experience where content — regardless of its location or format — can cross into multiple Microsoft 365 apps.
The key differences between Loop and SharePoint are the following:
While it is still too early to tell how successful Loop’s adoption might be, Loop’s current components seem to give enough functionality for users to take advantage of it.
Part of: Introduction to Microsoft Loop
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As most organizations now have hybrid workers, virtual collaboration is a priority. Here’s how integrating Microsoft Teams with Loop components can enable effective collaboration.
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